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Have to click twice to shut down or reboot


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#1 hiker75

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Posted 11 March 2009 - 11:13 PM

I had a bunch of infections which have successfully been removed.... The last problem I seem to be having is that when I go to Start and then either click shut down or turn off, the computer starts shutting down and closing the programs in the system tray. However, it never fully closes everything. I have to go to start and click shut down or restart once more, and then immediately it does what I asked.

So not sure if there was a setting or something that may have been corrupted that needs to be changed back or reset.... In case it matters, here are the items in the System Tray:
Volume Icon
Realtek Volume
Avast
Nvidia Settings
HP Imaging
Lexmark Productivity Suite
Nokia PC Suite
Myspace IM
WinVNC
DynDNS Updater

Once I click either shut down or restart, these items are left until I click for it to shut down or restart again:
HP Imaging
WinVNC
Volume Icon
DynDNS Updater

Thanks in advance... if you need further info, let me know. This is Win XP Pro SP2.

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#2 hamluis

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Posted 12 March 2009 - 07:54 AM

Have you tried running chkdsk /r on the system?

Start/Run...type chkdsk / (with space between the k and /), hit OK or Enter. When black screen appears, answer Y and hit OK or Enter. Reboot and chkdsk /r command will run. System will reboot when command has completed.

Not sure it will help, but it won't hurt.

If that doesn't solve it, I would try either running sfc /scannow or a repair install of XP.

How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

Many users seem to think that removing infected items eliminates the problem. I guess that I think of it as someone sticking a knife or other intrusive object in my body...removing it is a minor part of what may need to transpire before I regain my health.

Louis

#3 hiker75

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Posted 12 March 2009 - 09:04 AM

I completed what you had mentioned to try, and the problem still persists... any other ideas?

Thanks.

#4 hamluis

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Posted 12 March 2009 - 11:08 AM

You tried a repair install of XP?

Louis

#5 hiker75

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Posted 12 March 2009 - 01:11 PM

Yes

#6 hamluis

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Posted 12 March 2009 - 01:53 PM

In that case...I'd learn to live with it or do a clean install.

Louis

#7 hiker75

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Posted 12 March 2009 - 04:33 PM

Thanks.. that's what I decided to do... Live with it..... well rather, have the owner of the computer live with it. :thumbsup:




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