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Browser redirect using any search engine or browser issue

  • This topic is locked This topic is locked
2 replies to this topic

#1 abrower78


  • Members
  • 1 posts
  • Local time:10:29 PM

Posted 11 March 2009 - 06:14 PM

anytime i search Google, Yahoo, or any other search engine when I click on the result that I want to go to. it never takes me there the bottom of the browser says js.doubleclick.net then it says siteik.com then some random site usually on that has a search bar appears I can never make it to a site I want Help please. I went an uninstalled a lot of programs I didn't need, Plus I hate using Norton 360 can anybody recommend a Free anti-Virus/spyware/maleware ect for vista.

DDS (Ver_09-02-01.01) - NTFSx86
Run by adrian at 19:09:54.27 on Wed 03/11/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_12
Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.1.1033.18.1149.303 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *disabled*

============== Running Processes ===============

D:\Windows\system32\svchost.exe -k DcomLaunch
D:\Windows\system32\svchost.exe -k rpcss
D:\Windows\System32\svchost.exe -k secsvcs
D:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
D:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
D:\Windows\system32\svchost.exe -k netsvcs
D:\Windows\system32\svchost.exe -k GPSvcGroup
D:\Windows\system32\svchost.exe -k LocalService
D:\Windows\system32\svchost.exe -k NetworkService
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Windows\system32\svchost.exe -k bthsvcs
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
D:\Windows\system32\svchost.exe -k imgsvc
D:\Windows\System32\svchost.exe -k WerSvcGroup
D:\Program Files\Windows Media Player\wmpnetwk.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\RocketDock\RocketDock.exe
D:\Program Files\Windows Media Player\wmpnscfg.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
D:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
D:\Program Files\Mozilla Firefox\firefox.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - d:\program files\common files\symantec shared\coshared\browser\1.5\NppBho.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - d:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\program files\java\jre6\bin\jp2ssv.dll
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - d:\program files\common files\symantec shared\coshared\browser\1.5\UIBHO.dll
uRun: [ehTray.exe] d:\windows\ehome\ehTray.exe
uRun: [Sony Ericsson PC Suite] "d:\program files\sony ericsson\sony ericsson pc suite\SEPCSuite.exe" /systray /nologon
uRun: [RocketDock] "d:\program files\rocketdock\RocketDock.exe"
uRun: [WMPNSCFG] d:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Mell Reg Reminder]
mRun: [QuickTime Task] "d:\program files\quicktime\QTTask.exe" -atboottime
mRun: [NvCplDaemon] RUNDLL32.EXE d:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE d:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "d:\program files\java\jre6\bin\jusched.exe"
mRun: [ccApp] "d:\program files\common files\symantec shared\ccApp.exe"
mRun: [Symantec PIF AlertEng] "d:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "d:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - d:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - d:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
TCP: NameServer =,
TCP: {0B80ABE7-25C6-4BD6-B34F-1157EFC0C3AA} =,
TCP: {27C3F217-CB01-44B2-8858-CE2486F95A91} =,
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - d:\progra~1\micros~2\office12\GR99D3~1.DLL
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - d:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - d:\users\adrian\appdata\roaming\mozilla\firefox\profiles\5b649msw.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p=
FF - component: d:\program files\nokia\nokia pc suite 7\bkmrksync\components\BkMrkExt.dll
FF - plugin: d:\program files\vistacodecpack\rm\browser\plugins\nppl3260.dll
FF - plugin: d:\program files\vistacodecpack\rm\browser\plugins\nprpjplug.dll

============= SERVICES / DRIVERS ===============

R0 inic1620;inic1620;d:\windows\system32\drivers\inic1620.sys [2009-2-10 20480]
R1 IDSvix86;Symantec Intrusion Prevention Driver;d:\progra~2\symantec\defini~1\symcdata\idsdefs\20090303.001\IDSvix86.sys [2009-3-9 270384]
R2 NfsClnt;Client for NFS;d:\windows\system32\nfsclnt.exe [2008-1-20 50688]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;d:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-8 102712]
R3 NfsRdr;Client for NFS Redirector;d:\windows\system32\drivers\nfsrdr.sys [2008-1-20 195072]
R3 RpcXdr;Server for NFS Open RPC (ONCRPC);d:\windows\system32\drivers\rpcxdr.sys [2008-1-20 74240]
R3 SYMNDISV;SYMNDISV;d:\windows\system32\drivers\symndisv.sys [2007-1-9 38200]
S3 a016bus;Sony Ericsson Device A016 driver (WDM);d:\windows\system32\drivers\a016bus.sys [2009-2-16 83880]
S3 a016mdfl;Sony Ericsson Device A016 USB WMC Modeme Filter;d:\windows\system32\drivers\a016mdfl.sys [2009-2-16 15016]
S3 a016mdm;Sony Ericsson Device A016 USB WMC Modem Driver;d:\windows\system32\drivers\a016mdm.sys [2009-2-16 110504]
S3 a016mgmt;Sony Ericsson Device A016 USB WMC Device Management Drivers (WDM);d:\windows\system32\drivers\a016mgmt.sys [2009-2-16 104488]
S3 a016obex;Sony Ericsson Device A016 USB WMC OBEX Interface;d:\windows\system32\drivers\a016obex.sys [2009-2-16 100648]
S3 Easy2Sync-Service;Easy2Sync-Service;d:\program files\easy2sync\easy2sync.exe /runasservice --> d:\program files\easy2sync\Easy2Sync.exe [?]

=============== Created Last 30 ================

2009-03-09 15:40 186,256 a------- d:\windows\system32\LUDB66B.tmp
2009-03-09 12:05 <DIR> --d----- D:\fixwareout
2009-03-09 00:07 <DIR> --d----- d:\users\adrian\appdata\roaming\Symantec
2009-03-08 23:25 16 a------- d:\windows\system32\coh.cache
2009-03-08 23:11 <DIR> --d----- d:\program files\Norton 360
2009-03-08 23:10 124,464 a------- d:\windows\system32\drivers\SYMEVENT.SYS
2009-03-08 23:10 10,635 a------- d:\windows\system32\drivers\SYMEVENT.CAT
2009-03-08 23:10 806 a------- d:\windows\system32\drivers\SYMEVENT.INF
2009-03-08 22:47 <DIR> --d----- d:\program files\Symantec
2009-03-08 22:47 <DIR> --d----- d:\programdata\Symantec
2009-03-08 22:47 <DIR> --d----- d:\progra~2\Symantec
2009-03-08 22:46 <DIR> --d----- d:\program files\common files\Symantec Shared
2009-03-08 14:07 <DIR> --d----- d:\programdata\Pure Networks
2009-03-08 14:07 <DIR> --d----- d:\progra~2\Pure Networks
2009-03-08 14:06 383 ---shr-- D:\autorun.inf
2009-03-08 07:49 <DIR> --d----- d:\windows\system32\NtmsData
2009-03-02 21:47 <DIR> --d----- d:\programdata\NVIDIA
2009-03-02 21:45 797,216 a------- d:\windows\system32\nvcplui.exe
2009-03-02 21:45 420,384 a------- d:\windows\system32\nvcpl.cpl
2009-03-02 21:44 453,152 a------- d:\windows\system32\nvudisp.exe
2009-03-02 21:44 9,085 a------- d:\windows\system32\nvdisp.nvu
2009-03-02 21:37 16,496 -------- d:\windows\system32\drivers\NVXBAR.SYS
2009-03-02 21:36 141,582 -------- d:\windows\system32\drivers\NVCAP.SYS
2009-03-02 21:36 29,696 -------- d:\windows\system32\FILTER.AX
2009-03-02 21:36 453,152 a------- d:\windows\system32\NVUNINST.EXE
2009-03-02 12:31 <DIR> --d----- d:\windows\system32\appmgmt
2009-03-02 11:21 <DIR> --d----- d:\program files\iTunes Library Updater
2009-03-01 12:57 <DIR> --d----- d:\program files\RocketDock
2009-02-20 00:54 <DIR> --d--r-- d:\users\adrian\Adrian Files
2009-02-18 22:17 <DIR> --d----- d:\program files\SyncToy 2.0
2009-02-18 02:01 <DIR> --d----- d:\program files\iPod
2009-02-18 02:01 <DIR> --d----- d:\programdata\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-02-18 02:01 <DIR> --d----- d:\program files\iTunes
2009-02-18 02:01 <DIR> --d----- d:\progra~2\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-02-17 01:50 <DIR> --d----- d:\programdata\Avanquest Bluetooth SDK
2009-02-17 01:50 <DIR> --d----- d:\progra~2\Avanquest Bluetooth SDK
2009-02-16 22:52 <DIR> a-d----- d:\programdata\TEMP
2009-02-16 20:10 <DIR> --d----- d:\programdata\Azureus
2009-02-16 20:10 <DIR> --d----- d:\progra~2\Azureus
2009-02-16 20:09 <DIR> --d----- d:\users\adrian\appdata\roaming\Azureus
2009-02-16 18:26 110,504 a------- d:\windows\system32\drivers\a016mdm.sys
2009-02-16 18:26 104,488 a------- d:\windows\system32\drivers\a016mgmt.sys
2009-02-16 18:26 100,648 a------- d:\windows\system32\drivers\a016obex.sys
2009-02-16 18:26 83,880 a------- d:\windows\system32\drivers\a016bus.sys
2009-02-16 18:26 15,016 a------- d:\windows\system32\drivers\a016mdfl.sys
2009-02-16 18:26 12,200 a------- d:\windows\system32\drivers\a016whnt.sys
2009-02-16 18:26 12,200 a------- d:\windows\system32\drivers\a016wh.sys
2009-02-16 18:26 12,200 a------- d:\windows\system32\drivers\a016cmnt.sys
2009-02-16 18:26 12,200 a------- d:\windows\system32\drivers\a016cm.sys
2009-02-16 18:26 <DIR> --d----- d:\programdata\Sony Ericsson
2009-02-16 18:26 <DIR> --d----- d:\progra~2\Sony Ericsson
2009-02-16 18:22 <DIR> --d----- d:\program files\common files\Sony Shared
2009-02-16 18:22 <DIR> --d----- d:\program files\Sony Ericsson
2009-02-16 18:22 <DIR> --d----- d:\program files\Sony
2009-02-16 18:20 <DIR> --d----- d:\programdata\Apple Computer
2009-02-16 18:19 <DIR> --d----- d:\programdata\Apple
2009-02-16 18:09 <DIR> --d----- d:\program files\Sony Setup
2009-02-16 17:48 <DIR> --d----- d:\users\adrian\appdata\roaming\Itsth
2009-02-11 04:20 827,392 a------- d:\windows\system32\wininet.dll
2009-02-11 04:20 1,383,424 a------- d:\windows\system32\mshtml.tlb
2009-02-10 18:09 20,480 a------- d:\windows\system32\drivers\inic1620.sys

==================== Find3M ====================

2009-03-06 23:56 410,984 a------- d:\windows\system32\deploytk.dll
2009-03-02 21:45 143,360 a------- d:\windows\inf\infstrng.dat
2009-03-02 21:45 51,200 a------- d:\windows\inf\infpub.dat
2009-03-02 21:45 86,016 a------- d:\windows\inf\infstor.dat
2009-01-11 06:23 0 a---h--- d:\windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2009-01-10 19:27 0 a---h--- d:\windows\system32\drivers\Msft_User_PCCSWpdDriver_01_05_00.Wdf
2008-06-11 19:03 665,600 a------- d:\windows\inf\drvindex.dat
2008-01-20 21:41 174 a--sh--- d:\program files\desktop.ini
2006-11-02 07:40 287,440 a------- d:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:40 287,440 a------- d:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:40 30,674 a------- d:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:40 30,674 a------- d:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- d:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- d:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- d:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- d:\windows\inf\perflib\0000\perfc.dat
2008-04-09 18:35 8,192 a--sh--- d:\windows\users\default\NTUSER.DAT

============= FINISH: 19:11:25.27 ===============


DDS (Ver_09-02-01.01)

Microsoft® Windows Vista™ Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 1/9/2009 9:35:41 PM
System Uptime: 3/9/2009 12:27:58 PM (55 hours ago)

Motherboard: Dell Computer Corp. | | 0G1548
Processor: Intel® Pentium® 4 CPU 2.40GHz | Microprocessor | 2392/533mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 56 GiB total, 53.195 GiB free.
D: is FIXED (NTFS) - 33 GiB total, 8.14 GiB free.
E: is FIXED (NTFS) - 200 GiB total, 144.805 GiB free.
G: is Removable
H: is Removable
J: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Video Controller
Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10
Name: Video Controller
PNP Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10

==== System Restore Points ===================

RP146: 3/8/2009 3:00:07 AM - Scheduled Checkpoint
RP147: 3/9/2009 12:42:03 AM - Scheduled Checkpoint
RP148: 3/9/2009 1:24:00 PM - Scheduled Checkpoint
RP149: 3/11/2009 12:00:03 AM - Scheduled Checkpoint
RP150: 3/11/2009 6:28:10 PM - Removed Bonjour
RP151: 3/11/2009 6:43:26 PM - Windows Modules Installer
RP152: 3/11/2009 6:59:24 PM - Removed PC Link Nitrous

==== Installed Programs ======================

Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Mobile Device Support
Apple Software Update
Foxit Reader
HijackThis 2.0.2
iTunes Library Updater
Java™ 6 Update 12
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
MELL Microsoft® Office 2003 Reference Collection
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office FrontPage 2003
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Sync Framework Runtime v1.0 (x86)
Microsoft Sync Framework Services v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.7)
Nokia Connectivity Cable Driver
Nokia PC Suite
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 Help
Norton Confidential Browser Component
Norton Confidential Web Authentification Component
Norton Confidential Web Protection Component
NVIDIA Drivers
PC Connectivity Solution
PC VGA Camera
PDF Settings
Pro Media Director Version
RocketDock 1.3.5
Sony Ericsson Media Manager 1.2
Sony Ericsson PC Suite 4.010.00
SPBBC 32bit
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
SyncToy 2.0 (x86)
Ultimate Extras sounds from Microsoft® Tinker™
Vista Codec Package
Windows Driver Package - Nokia Modem (05/22/2008 3.8)
Windows Driver Package - Nokia Modem (05/22/2008
Windows Driver Package - Nokia Modem (10/27/2008 3.9)
Windows Driver Package - Nokia Modem (10/27/2008
Windows Driver Package - Nokia pccsmcfd (08/22/2008
Windows Sound Schemes
WinRAR archiver
Yahoo! Messenger

==== Event Viewer Messages From Past Week ========

3/4/2009 10:06:48 PM, Error: TermDD [56] - The Terminal Server security layer detected an error in the protocol stream and has disconnected the client.
3/6/2009 10:40:01 PM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer HP Deskjet D1300 series with shared resource name HP Deskjet D1300 series. Error 2114. The printer cannot be used by others on the network.
3/6/2009 11:10:10 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
3/6/2009 11:32:38 PM, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
3/8/2009 7:49:48 AM, Error: Microsoft-Windows-RemovableStorageManagement-Service [111] - RSM could not load media in drive Drive 0 of library Generic- Multi-Card USB Device.
3/8/2009 11:05:38 PM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer Foxit PDF Printer with shared resource name Foxit PDF Printer. Error 2114. The printer cannot be used by others on the network.
3/8/2009 11:06:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
3/11/2009 1:01:57 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer SEXYMAMA that believes that it is the master browser for the domain on transport NetBT_Tcpip_{0B80ABE7-25C6-4BD6-B34F-1157EFC0C. The master browser is stopping or an election is being forced.

==== End Of File ===========================

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#2 KoanYorel


    Bleepin' Conundrum

  • Staff Emeritus
  • 19,461 posts
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:11:29 PM

Posted 22 March 2009 - 10:54 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel


    Bleepin' Conundrum

  • Staff Emeritus
  • 19,461 posts
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
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Posted 27 March 2009 - 11:28 AM

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The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

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