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'Surprise' Trojan?


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4 replies to this topic

#1 Judi-chan

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Posted 11 March 2009 - 01:56 AM

My daughter has an older computer that she bought second-hand. It runs Windows 2000; has an Intel Pentium 3 processor. She got an email that she thought was from her dad (used his email address) with the subject "Hello! Surprise for you!~~~~~" & a link...you guessed it...she clicked & now can't even get her pc to run in safe mode...The link reads: after the usual http, rapidshare.com/files/207323378/SWFree.exe :thumbsup:
So, my first question is, What the *frel* is it? & of course, the second is, How in the *frel* am I gonna fix it when the cpu usage goes to 100% even in safe mode after a few seconds? Can you kind people help?

Judi-chan

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#2 quietman7

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Posted 11 March 2009 - 11:02 AM

Is SWFree.exe or any suspicious processes showing in Task Manager? When you experience or encounter strange behavior, always check for new, unknown or suspicious processes that may be running on your system. If SWFRee is showing in the Prcocesses tab, highlight it and choose End Task, then peform your scans.

Did you do a physical search of your system for that file? If not, please do so.

You can use Windows Search feature > More advanced options to see if the file(s) are still present. To do this, go to Start -> Search and click For Files or Folders... or just press the Windows key + F key on the keyboard.
  • Click All files and folders.
  • Type in the name of the file under "Search by...criteria."
  • Click More advanced options and check these options:
    • "Search system folders"
    • "Search hidden files and folders"
    • "Search subfolders"
  • Then click "Search" to look for the file(s).
If you find that file, go to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the file and submit (upload) it for scanning/analysis.
-- Post back with the results of the file analysis.

Please download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with disinfection. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Temporarily disable such programs or permit them to allow the changes. Click this link to see a list of programs that should be disabled.
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#3 sv19

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Posted 12 March 2009 - 02:30 AM

To whom this may concern,

I am judi-chan daughter and I registered and put my HJT log in the Hijack This logs and malware removal topics. Do you think we can just close this topic and start fresh with the one I have? That way I don't take up anyone's else time in here so you can help others. Thanks in advance!

sv19

#4 Judi-chan

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Posted 12 March 2009 - 07:57 AM


Hiya Qman... :flowers: Unfortunately, sv19, who is my daughter, decided I was taking too long to help her & registered here & posted a HJT log in the proper thread for that...She couldn't find the .exe file on her pc...Also, when she downloaded Malwarebytes & installed it, nothing happened after she clicked on 'finish'. So, now she's waiting on her HJT log to be reviewed...And, btw, when I brought up Task Manager there were no processes that I didn't recognize--but McAfee (it's running) is there & won't scan! The pc freezes any time you try to get McAfee to run a scan. However, at least we're able to get machine to run now & it will connect to internet again--ya think somethin I did worked? Nah, must be a fluke... :thumbsup: Maybe we should close this topic?

Edited by Judi-chan, 12 March 2009 - 08:01 AM.

Judi-chan

#5 quietman7

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Posted 12 March 2009 - 08:14 AM

sv19's DDS/HijackThis log is posted here.

After posting a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck.
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