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Malware Keeps Firefox from Starting, Page File Usage Keeps Increasing


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15 replies to this topic

#1 Kawaja

Kawaja

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  • 23 posts
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  • Local time:01:44 PM

Posted 10 March 2009 - 09:31 PM

rigel told me to post in here after he spent some time helping me out with my problem. Long story short, I believe I have malware on my computer that is keeping Firefox from running and is linked to my page file usage continuously increasing until I have to reboot my computer due to memory issues. You can see help that rigel gave me in my previous topic here: http://www.bleepingcomputer.com/forums/t/207479/firefox-wont-start-linked-to-a-continuous-page-file-increase/

Anyways, I followed the preparation guide for this forum, and here's my DDS log. The Attach.txt file is attached. I appreciate any help you guys can give me. :thumbup2:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Ben Jarvis at 22:14:50.14 on Tue 03/10/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1155 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Documents and Settings\Ben Jarvis\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\ehome\RMSvc.exe
"C:\WINDOWS\system32\svchost.exe" 92869
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\UStorSrv.exe
C:\Program Files\Intel\IntelDH\IntelŪ Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Documents and Settings\Ben Jarvis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [SansaDispatch] c:\documents and settings\ben jarvis\application data\sandisk\sansa updater\SansaDispatch.exe
uRun: [ares] "c:\program files\ares\Ares.exe" -h
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey
mRun: [Network Associates Error Reporting Service] "c:\program files\common files\network associates\talkback\tbmon.exe"
mRun: [Samsung Common SM] "c:\windows\samsung\comsmmgr\ssmmgr.exe" /autorun
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: musicmatch.com\online
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\benjar~1\applic~1\mozilla\firefox\profiles\lvjvi9jy.default\
FF - prefs.js: browser.search.selectedEngine - IMDB
FF - plugin: c:\documents and settings\ben jarvis\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\windows\system32\photosynth\nppsynth.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-23 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-23 27656]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-8-18 58464]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-23 298264]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2006-8-18 98304]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\mcshield.exe [2006-2-14 221191]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\vstskmgr.exe [2006-6-8 29184]
R2 wowsystemcode123;Remote TCP/IP;c:\windows\system32\svchost.exe -k netsvcs [2005-8-16 14336]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-8-18 116864]
S2 RPCHE;Remote Procedure Call (RPCE);c:\program files\common files\microsoft shared\speech\csvd.exe [2008-12-1 11573248]
S3 getPlusŪ Helper;getPlusŪ Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-9-30 33752]
S3 jbridgep;jbridgep;\??\c:\docume~1\benjar~1\locals~1\temp\jbridgep.sys --> c:\docume~1\benjar~1\locals~1\temp\jbridgep.sys [?]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-8-2 32512]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]

=============== Created Last 30 ================

2009-03-04 22:33 250 a------- c:\windows\gmer.ini
2009-03-04 22:29 --d----- C:\Gmer
2009-03-03 20:15 --d----- c:\program files\Ventrilo
2009-03-03 20:15 262 a------- c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-03-02 21:39 --d----- c:\program files\EsetOnlineScanner
2009-03-02 01:36 578,560 a------- c:\windows\system32\dllcache\user32.dll
2009-03-02 00:53 --d----- c:\windows\ERUNT
2009-03-02 00:44 --d----- C:\SDFix
2009-03-01 20:27 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-03-01 12:08 --d----- C:\eb62308b42028c725ab21ecd
2009-03-01 12:08 --d----- c:\windows\SxsCaPendDel
2009-02-12 20:14 112,342,892 a------- C:\SYM_REGISTRY_BACKUP.reg
2009-02-11 04:11 --d----- c:\windows\SQLTools9_KB960089_ENU
2009-02-11 04:05 --d----- c:\windows\SQL9_KB960089_ENU

==================== Find3M ====================

2009-03-06 11:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-04 09:42 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-04 09:42 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-19 05:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 05:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 01:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 01:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-15 18:21 2,644 a------- c:\windows\system32\ealregsnapshot1.reg
2008-12-12 12:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 12:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-12 01:33 1,510 a------- c:\windows\Sketchpad Preferences.dat
2008-12-11 06:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-01-06 17:56 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2007-10-27 15:03 12,049 a------- c:\program files\install.log
2005-07-14 14:31 27,648 a--sh--- c:\windows\system32\AVSredirect.dll
2008-08-26 20:32 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082620080827\index.dat

============= FINISH: 22:16:36.65 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
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  • Local time:01:44 PM

Posted 22 March 2009 - 01:07 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 Kawaja

Kawaja
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Posted 22 March 2009 - 04:47 PM

Thanks a lot for the reply, I understand how busy you guys are.

As for my problem, as described in the topic I originally had before they sent me over here (http://www.bleepingcomputer.com/forums/topic207479.html) ever since early December Firefox won't start (when I try to start it, firefox.exe pops up for a split second in the task manager before disappearing), and my PF usage also keeps climbing until I have to reset my computer due to not having enough memory available. I believe these problems are linked since very occasionally they will both disappear at the same time and then reappear at the same time. The steps I've already tried are detailed in the previous topic (address above).

Here's my new DDS scan and the Attach.txt file is attached.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Ben Jarvis at 17:37:59.31 on Sun 03/22/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1031 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Documents and Settings\Ben Jarvis\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\ehome\RMSvc.exe
"C:\WINDOWS\system32\svchost.exe" 92869
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\UStorSrv.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\World of Warcraft\BackgroundDownloader.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Ben Jarvis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [SansaDispatch] c:\documents and settings\ben jarvis\application data\sandisk\sansa updater\SansaDispatch.exe
uRun: [ares] "c:\program files\ares\Ares.exe" -h
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey
mRun: [Network Associates Error Reporting Service] "c:\program files\common files\network associates\talkback\tbmon.exe"
mRun: [Samsung Common SM] "c:\windows\samsung\comsmmgr\ssmmgr.exe" /autorun
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: musicmatch.com\online
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\benjar~1\applic~1\mozilla\firefox\profiles\lvjvi9jy.default\
FF - prefs.js: browser.search.selectedEngine - IMDB
FF - plugin: c:\documents and settings\ben jarvis\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\windows\system32\photosynth\nppsynth.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-23 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-23 27656]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-8-18 58464]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-23 298264]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2006-8-18 98304]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\mcshield.exe [2006-2-14 221191]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\vstskmgr.exe [2006-6-8 29184]
R2 wowsystemcode123;Remote TCP/IP;c:\windows\system32\svchost.exe -k netsvcs [2005-8-16 14336]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-8-18 116864]
S2 RPCHE;Remote Procedure Call (RPCE);c:\program files\common files\microsoft shared\speech\csvd.exe [2008-12-1 11573248]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-9-30 33752]
S3 jbridgep;jbridgep;\??\c:\docume~1\benjar~1\locals~1\temp\jbridgep.sys --> c:\docume~1\benjar~1\locals~1\temp\jbridgep.sys [?]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-8-2 32512]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]

=============== Created Last 30 ================

2009-03-17 21:05 20,747 a------- c:\windows\system32\drivers\AegisP.sys
2009-03-17 21:05 356,096 a------- c:\windows\system32\rt61.sys
2009-03-17 21:05 243,328 a------- c:\windows\system32\rt2500.sys
2009-03-17 21:05 7,878 a------- c:\windows\system32\RT2500.CAT
2009-03-17 21:05 7,870 a------- c:\windows\system32\rt61.cat
2009-03-17 21:05 <DIR> --d----- c:\program files\Linksys Wireless-G PCI Wireless Network Monitor
2009-03-17 21:04 890 a------- c:\windows\system32\WLAN.INI
2009-03-04 22:33 250 a------- c:\windows\gmer.ini
2009-03-04 22:29 <DIR> --d----- C:\Gmer
2009-03-03 20:15 <DIR> --d----- c:\program files\Ventrilo
2009-03-03 20:15 262 a------- c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-03-02 21:39 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-03-02 01:36 578,560 a------- c:\windows\system32\dllcache\user32.dll
2009-03-02 00:53 <DIR> --d----- c:\windows\ERUNT
2009-03-02 00:44 <DIR> --d----- C:\SDFix
2009-03-01 20:27 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-03-01 12:08 <DIR> --d----- C:\eb62308b42028c725ab21ecd
2009-03-01 12:08 <DIR> --d----- c:\windows\SxsCaPendDel

==================== Find3M ====================

2009-03-06 11:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-12 20:14 112,342,892 a------- C:\SYM_REGISTRY_BACKUP.reg
2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-04 09:42 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-04 09:42 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2008-01-06 17:56 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2007-10-27 15:03 12,049 a------- c:\program files\install.log
2005-07-14 14:31 27,648 a--sh--- c:\windows\system32\AVSredirect.dll
2008-08-26 20:32 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082620080827\index.dat

============= FINISH: 17:39:38.64 ===============

Attached Files



#4 Hoov

Hoov

  • Malware Response Team
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  • Location:Mikado Michigan
  • Local time:01:44 PM

Posted 23 March 2009 - 11:10 AM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Also have you tried to run the Firefox safe mode? If you go to start then all programs and then Mozilla Firefox, there will be an entry for the safe mode Firefox.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#5 Kawaja

Kawaja
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Posted 23 March 2009 - 07:08 PM

Trying to start Firefox in safe mode does not work either, unfortunately. The steps I already took are detailed in my previous post here (http://www.bleepingcomputer.com/forums/topic207479.html). Also, I already had Malwarebytes' Anti-Malware, so I didn't need to download it (a small deviation, but I thought I'd mention it just in case).

Malwarebytes' Anti-Malware 1.34
Database version: 1890
Windows 5.1.2600 Service Pack 3

3/23/2009 8:02:57 PM
mbam-log-2009-03-23 (20-02-57).txt

Scan type: Quick Scan
Objects scanned: 81571
Time elapsed: 8 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Hoov

Hoov

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  • Local time:01:44 PM

Posted 23 March 2009 - 07:39 PM

I must have missed where you tried Firefox safe mode.

One thing I did get was were you got the window with the characters popup at startup. Does that still happen? Can you copy them and paste them here?

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#7 Kawaja

Kawaja
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  • Local time:01:44 PM

Posted 24 March 2009 - 09:29 AM

I didn't mean to sound like I already mentioned safe mode didn't work. I'm a little surprised I never mentioned it, since it hadn't been working from the beginning of my problem. As for the characters, they're random, but on this morning's bootup they were 硈 and some sort of r looking thing that I can't copy paste here. I've included a picture I took (since I couldn't printscreen):

Posted Image

I ran Combofix, which updated itself. After it scanned, it rebooted my computer and there weren't any characters at startup (good sign in my opinion). Then, after it was finished and opened the log, I tried Firefox, which worked. I have a feeling this means the PF usage is going to be normal as well. Here's hoping we're close to fixing this for good :thumbup2:

ComboFix 09-03-23.01 - Ben Jarvis 2009-03-24 9:56:40.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1278 [GMT -4:00]
Running from: c:\documents and settings\Ben Jarvis\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Ben Jarvis\Local Settings\Temporary Internet Files\head_firmware.inf
c:\documents and settings\Ben Jarvis\Local Settings\Temporary Internet Files\T10.GIF
c:\documents and settings\Ben Jarvis\Local Settings\Temporary Internet Files\T10_0x4102_0x1113_ENG.ZIP
c:\documents and settings\Ben Jarvis\Local Settings\Temporary Internet Files\T10_0x4102_0x1113_N_ENG.ZIP
c:\program files\INSTALL.LOG
c:\windows\system32\wow830_795.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_WOWSYSTEMCODE123
-------\Service_wowsystemcode123


((((((((((((((((((((((((( Files Created from 2009-02-24 to 2009-03-24 )))))))))))))))))))))))))))))))
.

2009-03-17 21:05 . 2009-03-17 21:05 <DIR> d-------- c:\program files\Linksys Wireless-G PCI Wireless Network Monitor
2009-03-17 21:05 . 2005-10-27 15:06 356,096 --a------ c:\windows\system32\rt61.sys
2009-03-17 21:05 . 2005-10-20 15:00 243,328 --a------ c:\windows\system32\rt2500.sys
2009-03-17 21:05 . 2009-03-17 21:05 20,747 --a------ c:\windows\system32\drivers\AegisP.sys
2009-03-17 21:05 . 2005-11-07 03:51 7,878 --a------ c:\windows\system32\RT2500.CAT
2009-03-17 21:05 . 2005-11-09 04:41 7,870 --a------ c:\windows\system32\rt61.cat
2009-03-17 21:04 . 2009-03-17 21:04 890 --a------ c:\windows\system32\WLAN.INI
2009-03-04 22:33 . 2009-03-04 22:33 250 --a------ c:\windows\gmer.ini
2009-03-04 22:29 . 2009-03-04 22:29 <DIR> d-------- C:\Gmer
2009-03-03 20:15 . 2009-03-03 20:15 <DIR> d-------- c:\program files\Ventrilo
2009-03-03 20:15 . 2009-03-03 20:15 262 --a------ c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-03-02 21:39 . 2009-03-03 01:29 <DIR> d-------- c:\program files\EsetOnlineScanner
2009-03-02 01:36 . 2009-03-02 01:36 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2009-03-02 00:53 . 2009-03-02 00:53 <DIR> d-------- c:\windows\ERUNT
2009-03-02 00:44 . 2009-03-02 01:57 <DIR> d-------- C:\SDFix
2009-03-01 20:27 . 2009-01-09 15:19 1,089,593 --------- c:\windows\system32\dllcache\ntprint.cat
2009-03-01 12:08 . 2009-03-01 12:23 <DIR> d-------- c:\windows\SxsCaPendDel
2009-03-01 12:08 . 2009-03-01 12:08 <DIR> d-------- C:\eb62308b42028c725ab21ecd

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-23 16:09 --------- d-----w c:\documents and settings\Ben Jarvis\Application Data\Azureus
2009-03-23 14:23 --------- d-----w c:\program files\Azureus
2009-03-21 20:07 --------- d-----w c:\program files\Steam
2009-03-15 16:14 --------- d-----w c:\program files\Trillian
2009-03-15 02:48 --------- d-----w c:\program files\World of Warcraft
2009-03-10 05:19 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2009-03-04 00:16 --------- d-----w c:\documents and settings\Ben Jarvis\Application Data\Ventrilo
2009-03-04 00:14 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2009-03-02 17:17 --------- d-----w c:\program files\SUPERAntiSpyware
2009-03-02 08:12 --------- d-----w c:\program files\Microsoft SQL Server
2009-03-01 22:54 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-01 06:34 --------- d-----w c:\documents and settings\Ben Jarvis\Application Data\U3
2009-02-27 03:04 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-13 19:00 --------- d-----w c:\program files\DivX
2009-02-13 15:08 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-02-13 00:41 --------- d-----w c:\program files\Spybot - Search & Destroy
2009-02-13 00:14 112,342,892 ----a-w C:\SYM_REGISTRY_BACKUP.reg
2009-02-11 15:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 15:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-02-04 13:42 325,128 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-01-24 16:25 --------- d-----w c:\program files\QuickTime
2008-01-06 21:56 32 ----a-w c:\documents and settings\All Users\Application Data\ezsid.dat
2005-07-14 18:31 27,648 --sha-w c:\windows\system32\AVSredirect.dll
2008-08-27 00:32 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082620080827\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-07-31 139264]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2006-09-10 218032]
"SansaDispatch"="c:\documents and settings\Ben Jarvis\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe" [2008-10-05 79872]
"ares"="c:\program files\Ares\Ares.exe" [2006-07-15 1212928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 344064]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-10 86960]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-10-07 13574144]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 1121792]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2004-09-22 94208]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2005-12-07 131072]
"Network Associates Error Reporting Service"="c:\program files\Common Files\Network Associates\TalkBack\tbmon.exe" [2003-10-07 147514]
"Samsung Common SM"="c:\windows\Samsung\ComSMMgr\ssmmgr.exe" [2005-07-03 372736]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-10 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-10 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-10 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-10 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-10 455168]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-05 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-10-07 86016]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-02-04 1601304]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-06 148888]
"nwiz"="nwiz.exe" [2008-10-07 c:\windows\system32\nwiz.exe]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-07-29 24576]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-02-14 10:42 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-02-04 09:42 10520 c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.iv50"= c:\progra~1\REPLAY~1\ir50_32.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Clean Access Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Clean Access Agent.lnk
backup=c:\windows\pss\Clean Access Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Extender Resource Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Extender Resource Monitor.lnk
backup=c:\windows\pss\Extender Resource Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ares]
--a------ 2006-07-15 06:34 1212928 c:\program files\Ares\Ares.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools]
--a------ 2006-11-12 06:48 157592 c:\program files\DAEMON Tools\daemon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2007-03-15 11:09 460784 c:\program files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
--a------ 2008-08-13 18:32 206064 c:\program files\Dell Support Center\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
--a------ 2006-05-03 03:12 98304 c:\program files\Dell\Media Experience\DMXLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
--a------ 2007-11-15 10:24 16384 c:\program files\Dell Support Center\gs_agent\custom\dsca.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
--a----t- 2008-12-07 18:49 133104 c:\documents and settings\Ben Jarvis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
--a------ 2006-09-10 22:56 218032 c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2008-11-20 14:20 290088 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2009-01-05 17:18 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
-rahs---- 2009-01-26 16:31 2144088 c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
--a------ 2009-03-02 13:17 1830128 c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMP54Gv4SVC"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Ares\\Ares.exe"=
"c:\\Program Files\\Network Associates\\Common Framework\\FrameworkService.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Windows Media Player\\wmplayer.exe"=
"c:\\Program Files\\Azureus\\Azureus.exe"=
"c:\\Program Files\\Trillian\\trillian.exe"=
"c:\\Program Files\\Steam\\SteamApps\\kawaja63@hotmail.com\\half-life 2 deathmatch\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\kawaja63@hotmail.com\\counter-strike source\\hl2.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Steam\\SteamApps\\kawaja63@hotmail.com\\source sdk base\\hl2.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Steam\\SteamApps\\kawaja63@hotmail.com\\half-life 2\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\kawaja63@hotmail.com\\day of defeat source\\hl2.exe"=
"c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.12.0-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.4.3-to-3.0.2-enUS-Win-Final-downloader.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\javaw.exe"=
"c:\\Documents and Settings\\Ben Jarvis\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Steam\\SteamApps\\common\\left 4 dead\\left4dead.exe"=
"c:\\Program Files\\Steam\\Steam.exe"=
"c:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3776:UDP"= 3776:UDP:Media Center Extender Service
"3390:TCP"= 3390:TCP:Remote Media Center Experience
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-23 325128]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-08-18 58464]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-12-04 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-12-04 55024]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-12-23 298264]
S2 RPCHE;Remote Procedure Call (RPCE);c:\program files\Common Files\Microsoft Shared\Speech\csvd.exe [2008-12-01 11573248]
S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-09-30 33752]
S3 jbridgep;jbridgep;\??\c:\docume~1\BENJAR~1\LOCALS~1\Temp\jbridgep.sys --> c:\docume~1\BENJAR~1\LOCALS~1\Temp\jbridgep.sys [?]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-08-02 32512]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-12-04 7408]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - ENTDRV51
*NewlyCreated* - GTNDIS5

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
QWAVE REG_MULTI_SZ QWAVE

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b47fc3de-e3a3-11dc-9efb-00137226cbb4}]
\Shell\AutoRun\command - F:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dcec39d9-fe4c-11db-9e96-00137226cbb4}]
\Shell\AutoRun\command - F:\blank.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-02 c:\windows\Tasks\EasyShare Registration Task.job
- c:\docume~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.5.30.2.sxt _RegistrationOffer@16 []

2009-03-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3332668127-997192279-2339729573-1005.job
- c:\documents and settings\Ben Jarvis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-12-07 18:49]
.
.
------- Supplementary Scan -------
.
uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Ben Jarvis\Application Data\Mozilla\Firefox\Profiles\lvjvi9jy.default\
FF - prefs.js: browser.search.selectedEngine - IMDB
FF - plugin: c:\documents and settings\Ben Jarvis\Local Settings\Application Data\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\windows\system32\Photosynth\nppsynth.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-24 10:02:35
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(676)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL

- - - - - - - > 'lsass.exe'(732)
c:\windows\system32\EntApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\rundll32.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\program files\Network Associates\Common Framework\FrameworkService.exe
c:\program files\Network Associates\Common Framework\naPrdMgr.exe
c:\program files\Network Associates\VirusScan\mcshield.exe
c:\program files\Network Associates\VirusScan\vstskmgr.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\pnkbstra.exe
c:\windows\ehome\RMSvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\UStorSrv.exe
c:\program files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
c:\program files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
c:\program files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
c:\windows\ehome\McrdSvc.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\windows\ehome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2009-03-24 10:17:38 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-24 14:17:33

Pre-Run: 95,552,258,048 bytes free
Post-Run: 95,684,239,360 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

294 --- E O F --- 2009-03-20 06:35:06

#8 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
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  •  
  • Location:Mikado Michigan
  • Local time:01:44 PM

Posted 24 March 2009 - 09:46 AM

Are any obvious problems left? If not, run your computer for a day or two, make sure you reboot a couple times in there, and see how it runs. If you have problems, come on back right away. If after the two days, everything is still good, come on back and let me know. At that point we can do some cleanup and I will give you some info, and we can call this done.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#9 Kawaja

Kawaja
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  • Members
  • 23 posts
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Posted 26 March 2009 - 07:38 PM

Everything seems to be running smoothly. The only thing I notice that's slightly strange is that upon turning on/restarting the computer, a screen pops up asking me to choose between starting the recovery console or Windows, but the screen automatically selects Windows after a few seconds. Other than that things have been running great!

#10 Hoov

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Posted 26 March 2009 - 08:36 PM

Deleting the Recovery Console

Warning: To remove the Recovery Console you need to modify the Boot.ini file. Modifying this file incorrectly can prevent your computer from starting properly. Please only attempt this step if you feel comfortable doing this.

To remove the Recovery Console from your hard drive follow these steps:

1. Double-click on My Computer and then double-click on the drive you installed the Recovery Console (usually the C: drive).

2. Click on the Tools menu and select Folder Options.

3. Click on the View tab.

4. Select Show hidden files and folders and uncheck Hide protected operating system files.

5. Press the OK button.

6. Now at the root folder delete the Cmdcons folder and the Cmldr file.

7. At the root folder, right-click the Boot.ini file, and then click Properties.

8. Click to clear the Read-only check box, and then click the OK button.

9. Click on Start, then Run and type Notepad.exe c:\boot.ini in the Open: field and press the OK button.

10. Remove the entry for the Recovery Console. It will look similar to this:
C:\cmdcons\bootsect.dat="Microsoft Windows Recovery Console" /cmdcons

Make sure you only delete that one entry.

11. When you are done, close the notepad and save when it asks.

12. Right click again on the boot.ini file and select Properties.

13. Put a checkmark back in the Read-only checkbox and then press the OK button.

The recovery console should now be removed from your system.


Now there are something's you need to do to fully clean your system and keep it secure.

[*]Please download OTCleanIt from one of the following mirrors and save it to your desktop:[*]Double click the Posted Image icon.
[*] Click the large "Cleanup" button.
[*] A list of tool components used in the Cleanup of malware will be downloaded.
[*] Click Yes to begin the Cleanup process and remove these components, including this application.
[*] You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[*] Make sure you have an Internet Connection.
[*] If you have a firewall that throws out a message that OTMI3 is attempting to contact the Internet that it should be allowed.
[*]You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[/list]
Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#11 Kawaja

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Posted 27 March 2009 - 07:42 PM

I can't seem to delete the cmdcons folder. When I try, it says "Cannot delete 1394BUS.SY_: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."

#12 Hoov

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Posted 27 March 2009 - 08:17 PM

GO ahead and do the rest of the instructions and then reboot windows, and try to delete the folder.
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Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#13 Kawaja

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Posted 29 March 2009 - 10:47 AM

After doing the rest and rebooting, I still can't seem to delete the folder. I get the same error. But at least the option to start the recovery console has gone away at startup.

Edited by Kawaja, 29 March 2009 - 10:47 AM.


#14 Hoov

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Posted 29 March 2009 - 11:23 AM

Are you happy with the way it is, or do you want to get rid of the folder?
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Tilting at windmills hurts you more than the windmills.
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#15 Kawaja

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Posted 30 March 2009 - 07:49 PM

I'm good with the way things are. Everything seems to be running great. Thanks so much!




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