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Cannot turn on windows update and cannot access task manager

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#1 inultus


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Posted 10 March 2009 - 05:46 PM

Firstly I am using Windows XP Home, SP3.

Ok, my friend was downloading stuff on Limewire and Azureus one night without my knowledge. He infected my computer with a bunch of malware and who knows what else. For a while I couldn't even get online. I've removed everything I could find. So far I have run:

Super Anti Spyware
SD fix

All of these programs are updated with the latest def. files.

I saw that someone else had the same problem and posted on this forum. That thread can be found at http://www.bleepingcomputer.com/forums/t/147466/windows-update-turned-off-cant-turn-it-back-on/

I followed the instructions there but am still having problems.


1) When I try to turn on Windows updates in control manager it lets me hit apply with no error message, but it doesn't actually turn on.

2) When I hit ctrl/alt/del to access task manager nothing happens

3) When I go to run and type regedit it says "another program is using this file"

4) It recognizes my Sony camcorder as an IEEE device, but won't automatically install it (I've never had this issue with this camera before)

What should I do now? THANKS in advance!

My last log from SuperAntiSpyware said this:

SUPERAntiSpyware Scan Log

Generated 03/01/2009 at 08:02 PM

Application Version : 4.25.1014

Core Rules Database Version : 3779
Trace Rules Database Version: 1738

Scan type : Complete Scan
Total Scan Time : 05:10:33

Memory items scanned : 198
Memory threats detected : 0
Registry items scanned : 4602
Registry threats detected : 0
File items scanned : 128758
File threats detected : 6

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#2 boopme


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Posted 10 March 2009 - 07:44 PM

Hello let's try an Online scan.
Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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