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Computer is slow / Hard drive is full for no reason

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#1 indiagenie


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Posted 10 March 2009 - 05:08 PM

Hardware Configuration: HP Compaq 6510b, Intel Centrino, 1 GB Ram, 80 GB HDD, DVD Rom
Software Configuration: Windows Vista, MS Office, MCafee AV (corporate version, says its updated), no other spyware/malware/virus removal tools, no P2P application installed for downloading etc, no download manager, no toolbar

Symptoms: General slowness (getting worse), browsing timeouts, 80 GB HDD getting full again and again.
I deleted 300 Megs from C: drive, within minutes I got a notification stating I had 0 KB available. I deleted another 200 MB, same notification, this kept happening for about 5-6 times.

Remedial action attempted:
Virus scan with Mcafee, nothing found.
Attempted to install MBAM and SAS but those did not install stating no space available on HDD
Attempted to run Housecall online scan but that did not complete as it tries to download some malware data to the computer stating no space available on HDD
Downloaded cleanautorun.exe and tried to run it but its not allowed to run with a message stating its not a valid Win32 app.
Tried logging into safe mode to run it or install MBAM, but the load gets stuck at crctest.sys ( I think).

Cant think of anything else I can do so HELP !!!

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#2 KoanYorel


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Posted 10 March 2009 - 05:38 PM

Moved from HJT forum to the more appropriate as no Logs posted.
Hang on. Others here will assist.
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 indiagenie

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Posted 19 March 2009 - 06:01 PM

Help !!!

#4 DaChew


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Posted 19 March 2009 - 06:11 PM

Do a little of your manual temporary cleanup and then download this standalone scanner

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)


No. Try not. Do... or do not. There is no try.

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