Hello, my name is Aaron and my computer is running Windows 2k pro. I've been having trouble with it running slow and when I start Microsoft Word it would really slow down. So after some Google expeditions I downloaded and installed Malware Bytes. The installation seemed to go smooth enough, and the program would load and update. But when I scan it starts scanning for a maybe 20 seconds then disappears off the display, if I try to restart it I get a Mbam is already running message. A look in the processes confirms it's there.
Another Google expedition and I installed and ran ComboFix, which produced a log file. edit(I just read the note at the top of the page so I'm already not following instructions)lol.
Then I retried Mbam and got the same results as before.
Then Mark(garmanma) over in the welcome page instructed me to:
"If mbam won't install
Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run."
"I've tried renaming it 3 different names same results. Then I uninstalled it and deleted it out of the registry and reinstalled it with a renaming. Then renamed the program again, same results.
Mark then told me I really needed to be over here. So here I am.
Sorry for the long winded post. Just wanted to make sure I covered all the bases.
Edited by adowdy, 10 March 2009 - 02:08 PM.