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Problem shutting down XP after malware removal


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#1 fushion3

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Posted 10 March 2009 - 09:11 AM

I was referred to this forum after extensive help on "Am I infected ...". My problem is when shutting down Windows XP by clicking START, click SHUT DOWN, the mouse pointer changes to an hour glass and time will pass (several minutes) and then without warning or prompting my PC shuts down. What was normal before the infection removal process, was START, SHUT DOWN, text box with;cancel, restart, shut down and after choosing shut down a blue windows screen comes up with message stating Windows is shutting down and then it turned off PC all in about a minute or so. I have tried looking into the Registry, but that advice lead me to KEYS I didn't have. Any suggestions???

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#2 garmanma

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Posted 10 March 2009 - 11:02 AM

It's possible a driver could have gotten corrupted from the malware removal
http://www.aumha.org/win5/a/shtdwnxp.php
http://support.microsoft.com/kb/308029
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why won't my laptop work?

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#3 fushion3

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Posted 11 March 2009 - 05:04 PM

I have tried a couple of way to shut my PC down and timed the operation to help narrow down the malfunction area I hope. If shutting down in normal mode: START, SHUT DOWN (happens right away), but the mouse pionter then turns to an hour glass for 150 seconds and then the text box with (restart, shut down, cancel) comes up, click on SHUT DOWN, takes 9 seconds to get to blue screen with windows is shutting down on it and that takes another 125 seconds to shut down PC. If in SAFE mode, the START, SHUT DOWN, shut down, windows is shutting down, windows is saving settings happens in 6 seconds and PC shuts down. Hope these timing sequences help...

#4 fushion3

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Posted 13 March 2009 - 07:09 AM

I would think with the amount of experience on the is forum someone could shed some light on my situation given the timing sequence I mentioned in the above post.

#5 garmanma

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Posted 13 March 2009 - 02:07 PM

The different times mean absolutely nothing. Everyone's will be different depending on the programs installed and what's running in the backround at shut down
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