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DDS Log


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#1 Crunchbite001

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Posted 09 March 2009 - 08:27 PM

I got this computer "new" a couple days ago, and I'm experiencing some really weird things. Firefox and IE7 are constantly crashing, having trouble installing WoW (i know not relevant but its part of the problem), the computer restarts by itself unexpectedly, and intermittent error messages that can occur when installing new programs.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Administrator at 18:02:32.81 on Mon 03/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256.34 [GMT -7:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)
FW: ZoneAlarm Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Advanced Spyware Remover\Asr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
dRunOnce: [nltide_2] regsvr32 /s /n /i:U shell32
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236404592578
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\ajn24ydj.default\

---- FIREFOX POLICIES ----
FF - user.js: network.http.max-persistent-connections-per-server - 4
FF - user.js: nglayout.initialpaint.delay - 600
FF - user.js: content.notify.interval - 600000
FF - user.js: content.max.tokenizing.time - 1800000
FF - user.js: content.switch.threshold - 600000

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2002-1-2 11840]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-2-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-3-8 353680]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2002-1-2 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2002-1-2 151297]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2002-1-2 52032]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]
S4 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-3-9 33752]
S4 NOD32FiXTemDono;Eset Nod32 Boot;c:\windows\system32\regedt32.exe [2008-4-13 3584]
S4 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-3-7 603904]

=============== Created Last 30 ================

2009-03-09 17:53 <DIR> --d----- c:\program files\Advanced Spyware Remover
2009-03-08 17:56 <DIR> --d----- c:\program files\SystemRequirementsLab
2009-03-08 17:39 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-03-08 17:38 <DIR> --d----- c:\program files\Zone Labs
2009-03-08 00:20 <DIR> --d----- c:\program files\Bonjour
2009-03-07 17:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-03-07 17:32 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-03-07 17:32 <DIR> --d----- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2009-03-07 17:31 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-03-07 13:58 305,152 a------- C:\windiag.iso
2009-03-07 10:51 <DIR> --d-h--- c:\windows\msdownld.tmp
2009-03-07 10:51 <DIR> --d----- c:\windows\Logs
2009-03-07 00:45 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-03-07 00:45 15,464 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-07 00:44 <DIR> --d----- c:\program files\iPod
2009-03-07 00:44 <DIR> --d----- c:\program files\iTunes
2009-03-07 00:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-03-07 00:35 603,904 a------- c:\windows\system32\TUProgSt.exe
2009-03-07 00:35 27,904 a------- c:\windows\system32\uxtuneup.dll
2009-03-07 00:35 360,192 a------- c:\windows\system32\TuneUpDefragService.exe
2009-03-07 00:35 <DIR> --d----- c:\docume~1\admini~1\applic~1\TuneUp Software
2009-03-07 00:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software
2009-03-07 00:34 <DIR> --d----- c:\program files\TuneUp Utilities 2009
2009-03-07 00:33 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-03-07 00:31 <DIR> --d----- C:\Downloads
2009-03-07 00:30 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-07 00:30 73,728 a------- c:\windows\system32\javacpl.cpl
2009-03-07 00:26 <DIR> --d----- c:\program files\LimeWire
2009-03-07 00:22 <DIR> --d----- c:\program files\uTorrent
2009-03-07 00:22 <DIR> --d----- c:\docume~1\admini~1\applic~1\uTorrent
2009-03-06 23:18 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-03-06 23:16 <DIR> --d----- c:\windows\system32\URTTemp
2009-03-06 22:51 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-03-06 22:50 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-06 22:50 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-06 22:50 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-06 22:50 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-06 22:38 499,712 a------- c:\windows\system32\msvcp71.dll
2009-03-06 22:38 348,160 a------- c:\windows\system32\msvcr71.dll
2009-03-06 22:37 <DIR> --d----- c:\windows\system32\Adobe
2009-03-06 20:29 <DIR> --d----- c:\program files\RegScrubXP
2009-03-06 20:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Blizzard
2009-03-06 20:18 <DIR> --d----- c:\program files\common files\Blizzard Entertainment

==================== Find3M ====================

2009-02-17 00:17 453,152 a------- c:\windows\system32\NVUNINST.EXE
2008-12-20 16:15 826,368 a------- c:\windows\system32\wininet.dll
2008-12-12 12:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 12:11 61,440 a------- c:\windows\system32\dnssd.dll

============= FINISH: 18:03:37.25 ===============

Attached Files



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#2 Crunchbite001

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Posted 09 March 2009 - 09:31 PM

Here's the HJT log, idk if this was needed as well or not.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:46 PM, on 3/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1236404592578
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 4278 bytes

#3 KoanYorel

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Posted 21 March 2009 - 04:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

KoanYorel

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Posted 26 March 2009 - 12:42 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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