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webpages won't load, scans wont' run


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2 replies to this topic

#1 letfirefall

letfirefall

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Posted 09 March 2009 - 07:42 PM

hi, i first noticed the problem when webpages wouldn't load properly or sometimes not at all. Figuring there was a problem i tried to run spybot and malwarebytes antimalware but they wouldn't open. the processes would start but the program wouldn't open. I'm figuring a virus of some kind but i can't scan with anything to check. I"m wondering if anyone can help me out. i've included a DDS log. Let me know if there's anything else i can provide to help.
(I originally posted this in the win xp fourm and i'm not sure if that was the right place so i'm reposting here.)
thanks


DDS (Ver_09-02-01.01) - NTFSx86
Run by Hawk at 22:24:35.84 on 09/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1515 [GMT -3:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\mobile PhoneTools\WatchDog.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
F:\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SetDefPrt] c:\program files\brother\brmflpro\BrDefPrt.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [SetDefPrt2] c:\program files\brother\brmfl06a\BrStDvPt.exe
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [WatchDog] c:\program files\mobile phonetools\WatchDog.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
StartupFolder: c:\docume~1\hawk\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\documents and settings\hawk\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartui.lnk - c:\program files\scansoft\paperport\smartui\SmartUI.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab28177.cab
DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab28177.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096608183062
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab28177.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38140.5964814815
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - hxxp://www.live365.com/players/play365.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\480\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SecurityProviders: msapsspc.dll schannel.dll digest.dll msnsspc.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hawk\applic~1\mozilla\firefox\profiles\1l7z98ww.default\
FF - prefs.js: browser.search.selectedEngine - IMDb
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npgooglevlc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-4-27 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-4-27 27656]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-1-9 51440]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-2 298264]
R2 ithsgt;ithsgt;c:\windows\system32\drivers\ithsgt.sys [2005-10-26 162432]
R2 lilsgt;lilsgt;c:\windows\system32\drivers\lilsgt.sys [2005-10-26 12032]
S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [2004-9-14 2944]
S3 BrSerWDM;Brother Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [2004-9-14 60416]
S3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\drivers\BrUsbMdm.sys [2004-9-14 11008]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\drivers\BrUsbScn.sys [2004-9-14 10368]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2009-03-07 14:20 288,417 a------- c:\windows\system32\SrchSTS.exe
2009-03-07 14:20 53,248 a------- c:\windows\system32\Process.exe
2009-03-07 14:20 42,496 a------- c:\windows\system32\swreg.exe
2009-02-08 10:43 410,984 a------- c:\windows\system32\deploytk.dll

==================== Find3M ====================

2009-02-02 10:55 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-02 10:55 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-19 06:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 06:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 02:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 02:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-11 07:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-01-08 10:55 60,968 a------- c:\documents and settings\hawk\GoToAssistDownloadHelper.exe
2007-03-02 03:40 87,608 a------- c:\docume~1\hawk\applic~1\ezpinst.exe
2007-03-02 03:40 47,360 a------- c:\docume~1\hawk\applic~1\pcouffin.sys
2005-09-19 20:52 420,825 ---sh--- c:\windows\cursors\avajofni.bak2
2007-02-18 05:27 1,914 ---sh--- c:\windows\cursors\avajofni.ini2
2008-09-15 00:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080915\index.dat
2008-09-15 21:46 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091520080916\index.dat
2008-09-18 23:43 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat
2008-09-19 23:55 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091920080920\index.dat
2008-09-20 07:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092020080921\index.dat

============= FINISH: 22:26:20.95 ===============

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#2 KoanYorel

KoanYorel

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Posted 21 March 2009 - 04:30 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 26 March 2009 - 12:41 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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