Posted 09 March 2009 - 07:07 PM
The 2 most common problems with installing service packs are malware and out-dated drivers.
Use this link to try a couple of free, online scans (to see if you're clean): http://www.bleepingcomputer.com/blogs/usas...?showentry=1252
If you come up clean, then visit the website of the manufacturer of your PC and update any drivers that were released since your system was manufactured.
After checking all that, if SP1 still doesn't install there's a lot of other things to check. Could you let us know specifically what things you tried (and what Microsoft suggested)?
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