Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

search engine results redirected virus


  • Please log in to reply
10 replies to this topic

#1 swearbyit

swearbyit

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 09 March 2009 - 06:11 PM

hi there. i posted about this same problem about a week ago but didn't get any response and i'm very much in need of help on this one. i have had the search engine redirect virus for some amount of time now with little success of getting rid of it. the virus first showed up on my main pc and after running a variety of programs including mcaffee scan, sas, combofix, atf cleaner, avast, gooredfix, f-secure scan, malwarebytes too, i finally rid my computer of the virus. apparently 2 trojans were found in the windows system files.

these are my parents computers, so i went back to school after i got rid of the virus. now a week later i've come home and the laptop which shares the home network with the main pc has got the same virus. i heard that this particular virus can spread through a network, so i was not surprised. i ran all the same programs on the laptop, followed similar steps i took to rid the virus on the main computer, but with no success. absolutely no files are showing up as infected on the laptop. i feel like i have exhausted all of my options here, and i am afraid it is going to spread back to the main pc to just double my problems.

both computers are windows xp, and i only use IE. not sure what other specifics would be helpful to know about this, but i do hope i get a reply on this one since my last post wasn't responded to. any help would be great. thanks so much in advance.

Edited by swearbyit, 09 March 2009 - 06:12 PM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:48 AM

Posted 09 March 2009 - 07:51 PM

I please post the infected log so we can see exactly what and where it is,thanks.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 swearbyit

swearbyit
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 09 March 2009 - 08:16 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:21 PM, on 3/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

{EDIT,removed HJT log}
is that what you are looking for? sorry, never posted a log before but i followed the instructions for a hjt.
also, i have tried to install sdfix to deal with the problem and my computer says access denied when i try to save it to the desktop. not sure about that one either so i'm stuck on what else to try.

Edited by boopme, 09 March 2009 - 09:16 PM.


#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:48 AM

Posted 09 March 2009 - 09:18 PM

That's OK ,I know you're new here. I had to cut the HJT log out so this topic don;t get moved to the HJT forum.
I was looking for the log that referenced this.

apparently 2 trojans were found in the windows system files


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 swearbyit

swearbyit
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 09 March 2009 - 09:20 PM

oh sorry. well that was on my main pc (right now i am working off the laptop) and it was found using avast. i don't know if i could access that log because i had to uninstall the program because it slowed down the system. unless the computer stores the logs of those after its uninstalled, i don't know of any way to retrieve it.

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:48 AM

Posted 09 March 2009 - 09:43 PM

Ok, well then it's gone (file). I was looking for it's name and location.
Let's see what SAS finds.

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 swearbyit

swearbyit
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 09 March 2009 - 11:54 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/09/2009 at 11:36 PM

Application Version : 4.25.1014

Core Rules Database Version : 3788
Trace Rules Database Version: 1745

Scan type : Complete Scan
Total Scan Time : 01:43:04

Memory items scanned : 273
Memory threats detected : 0
Registry items scanned : 5473
Registry threats detected : 0
File items scanned : 35298
File threats detected : 0

didn't get anything on that one. i did this same thing earlier in the day with no success either. there seem to be less redirects, but it is still happening unfortunately. oh and ikeep forgetting to mention thank you for taking the time to respond to my questions it means a lot to me, thank you :]

#8 swearbyit

swearbyit
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 10 March 2009 - 12:43 AM

i got sdfix to work and ran a scan. turned up clean. this makes me think perhaps this is not the same virus i had on my other system, because the main computer had 2 trojans and this computer keeps turning up clean. not sure what to think about this one, i don't see how i could have fixed the problem, but it seems to have stopped occuring. makes me think its hibernating or something. i don't know.

SDFix: Version 1.240
Run by Administrator on Tue 03/10/2009 at 12:27 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-10 00:33:01
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Sun 13 Apr 2008 1,695,232 A.SH. --- "C:\Program Files\Messenger\msmsgs.exe"
Wed 26 Nov 2008 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Wed 26 Nov 2008 265 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Wed 2 Jul 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:48 AM

Posted 10 March 2009 - 08:10 AM

Well let's do one more scan/log tell me if it's improving.

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 swearbyit

swearbyit
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 10 March 2009 - 09:15 AM

i did a malwarebytes scan for both computers early this morning and both turned up clean with no files that needed to be removed. i am going to consider this one solved for now. hopefully that hijacker prog doesn't come back that was a pain! thank you for all your help :]

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:48 AM

Posted 10 March 2009 - 09:19 AM

Good news and you're welcome.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users