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getting bumped from internet/ Moved


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2 replies to this topic

#1 cheffy817

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Posted 09 March 2009 - 02:52 PM

when I am on the internet and use my browsers back button, I am getting bumped off. Is this a hacker, virus? I run spyware and antivirus.

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#2 Orange Blossom

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Posted 13 March 2009 - 09:11 PM

Hello cheffy817 and welcome to BC :thumbsup:

I am shifting your topic from the Web-browsing forum to the Am I Infected forum where you can get the kind of assistance you need.

In order to assist you, we need some additional information:

What is your operating system: Windows XP, Vista, etc.?

What security programs do you have installed? Please name them.

Are you experiencing other issues with your computer: pop-ups, redirections etc.? Please describe as specifically as possible. Also, please describe your "bumping off" more clearly. What precisely happens? Do you get redirected to another site, get a blank page, or something else?

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 13 March 2009 - 09:49 PM

Hello if you still need assisstance please run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs

and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from

    here
    and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer,

    copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD

    and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is

difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do

so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its

disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please

temporarily disable such programs or permit them to allow the changes.

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