Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

IE blues


  • Please log in to reply
11 replies to this topic

#1 zippyzoe

zippyzoe

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 09 March 2009 - 09:40 AM

I can't connect to internet explorer!

I am getting the error message - Check the Firewall settings for HTTP port 80, HTTPs port 443 and FTP port 21.

I reinstalled IE and went with IE 8.

I'm just using the standard windows Firewall set at Medium.

Any suggestions are appreciated.

Zz

BC AdBot (Login to Remove)

 


#2 zippyzoe

zippyzoe
  • Topic Starter

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 11 March 2009 - 10:11 PM

Bummer....I thought someone could help me out. :thumbsup:

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:44 PM

Posted 11 March 2009 - 10:59 PM

Was this just a recent issue? Do you have another browser to get ATF

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

GO into tools in IE and delete cookies and browing history. Go to Advanced settings and restore default settings. click Apply Close IE and reboot.
Hopefully this works.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 zippyzoe

zippyzoe
  • Topic Starter

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 16 March 2009 - 03:09 PM

Boopme --- thanks for the assistance. Did all those steps and I got about 3 gigs of garbage off my computer. Still no success with IE. :thumbsup: Still get the port mumbo jumbo error as before.

Any other suggestions?

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:44 PM

Posted 16 March 2009 - 05:27 PM

Hello again.. not my real good area here but try this. Uninstalll IE 7 or 8. then reinstall. Generally, when IE7 first runs in your computer with Windows XP system, you will be notified to set the firewall to block or unblock IE7, if you enable the system firewall. In this case, you should set it as “unblock”. Or else, you need to change some settings of the firewall according to this guide.
Click “Start”>>”Settings”>>”Control Panel”>>”Windows Firewall”, make sure that “Don’t allow exceptions” is unselected whether the firewall is on or off.

By the way which service pack is installed?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Chels007

Chels007

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:12:44 PM

Posted 23 March 2009 - 03:51 PM

I am also having this problem... :thumbsup:

#7 zippyzoe

zippyzoe
  • Topic Starter

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 24 March 2009 - 03:52 PM

Firefox works fine on my computer its just IE that I am having problems with.
I removed IE 8 and I still have the connect problem with IE 7. I have XP service pack 3 installed.

I contacted Microsoft support and they advised me to contact my ISP. My ISP said that since Firefox is working that they can't assist because its a software conflict.

I started troubleshooting on my own. I went to another website and it recommended downloading winsockfix.exe and LSP-Fix. I read that LSP-fix can cause problems if you aren't an an advanced user. So, I'm staying away from it unless advised.

I did run winsockfix.exe and it did some computations and eventually said the problem was solved. I rebooted and started up IE and now I get a different error.

I'll post my Hijack log in another post since this one is becoming long.

Here's the error I received after running winsockfix.exe when I run the diagnostics in IE.

Last diagnostic run time: 03/24/09 15:16:45 WinSock Diagnostic
WinSock status

info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call


Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=MSN, Device=, MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info FTP (Passive): Successfully connected to ftp.microsoft.com.
warn HTTP: Error 12152 connecting to www.microsoft.com: The server returned an invalid or unrecognized response
warn HTTPS: Error 12152 connecting to www.microsoft.com: The server returned an invalid or unrecognized response
warn HTTP: Error 12152 connecting to www.hotmail.com: The server returned an invalid or unrecognized response
warn HTTPS: Error 12152 connecting to www.passport.net: The server returned an invalid or unrecognized response
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Edited by zippyzoe, 24 March 2009 - 03:55 PM.


#8 zippyzoe

zippyzoe
  • Topic Starter

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 24 March 2009 - 03:55 PM

My hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:33:52 PM, on 3/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Edited by boopme, 25 March 2009 - 03:20 PM.


#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:44 PM

Posted 25 March 2009 - 03:23 PM

Hello,I had to remove the log or the post will be moved to HJT. If you want to do that start a new topic there and post it. But first I see you need to fix your Javva and that may be at the root of this.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 13.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 zippyzoe

zippyzoe
  • Topic Starter

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 25 March 2009 - 04:32 PM

Thanks for the advice. I'll update it. I'll definately post a Hi-jack log in the other area. Thanks for helping.

#11 zippyzoe

zippyzoe
  • Topic Starter

  • Members
  • 121 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 25 March 2009 - 04:44 PM

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 203.82.52.210:8080

Found my problem. I had a manual proxy that I inserted a few months ago and never reset the setting to auto.

IE is working and I'm happy.

:thumbsup:

#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:44 PM

Posted 25 March 2009 - 07:31 PM

Hi, great!! and thanks for posting.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users