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#1 crmadison

crmadison

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Posted 09 March 2009 - 12:19 AM

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#2 chryssi2001

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Posted 21 March 2009 - 12:15 PM

Hello crmadison,

I apologise for the delay, the forum is busy.
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I will be assisting you with your malware issues.
  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
  • Please bookmark or favourite this page. In case you need it as reference or etc.
  • If you fail to reply in 5 days period from now, this thread will close, and you will have to open another topic, and wait for another helper.
IMPORTANT NOTE:
If you are using Windows Vista you must right click on the desktop icon and choose Run as Administrator all tools.
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Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Checked (tick) all items except items in the C:\System Volume Information folder, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Post that log back here.
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Download and Run HijackThis
Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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Post back:
Malwarebytes' Anti-Malware report.
A HijackThis log.

P.S. Please post all reports properly and do not attach them.
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Private Messages for personal support will be ignored. If you need help post in the forum.

#3 chryssi2001

chryssi2001

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Posted 26 March 2009 - 04:58 AM

Due to the lack of feedback, this Topic is now closed and will not be reopened.
If you still need help, begin a new topic.

Applies only to the original poster, anyone else with similar problems please start a new topic.
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Private Messages for personal support will be ignored. If you need help post in the forum.




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