Posted 08 March 2009 - 11:32 PM
I'm having a FireFox problem which has led me to a second problem - I cannot run certain executables for whatever reason. I get the following error:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access this item."
I am simply trying to REMOVE Online Armor Firewall from my machine, because I know it's inadvertently blocking firefox, but running the uninstaller DOES NOT WORK. I double click the uninstaller executable, and nothing happens.
I tried REINSTALLING Online Armor (so that I could once again attempt to uninstall it) and got the following error:
"Unable to execute file in the temporary directory. Setup aborted.
Error 5: Access is denied."
Two processess running on my machine, oacat.exe and oasrv.exe, are Online Armor related, and they both run at startup.
When I try to end these processess with Task Manager, I get the following error:
"The operation could not be completed.
Access is denied."