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internet explorer error/ Moved


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4 replies to this topic

#1 fadingaurora

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Posted 08 March 2009 - 10:27 PM

I'm not sure if its a problem with internet explorer itself or if i have a virus or something on my computer? On IE error said something about kernel32 error.


I'm trying to post a DDS log and it wont work? ahhh this is so frustrating

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#2 Orange Blossom

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Posted 08 March 2009 - 10:54 PM

Hello fadingaurora,

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

In order to assist you, we need additional information.

What is your operating system: Windows XP, Vista, etc.?

What version of Internet Explorer are you using?

What security programs do you have installed?

Is your computer experiencing any other issues?

Orange Blossom :thumbsup:
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#3 fadingaurora

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Posted 08 March 2009 - 11:12 PM

I am using windows XP with internet explorer 7.. i have spybot search and destroy but it doesnt seem to be much help. when i try to search for something like say on yahoo.. i will click on a link then it will automatically direct me to some random site that i did not click on... like a video sharing site.. and im trying to do research for school so its frustrating haha


i am also getting internet explorer errors and popups saying my computer is infected do i want to install such and such virus scan. ahhh

now the only way i can get on here is in safe mode.. when i restart the computer it goes to the desktop and then nothing else loads so i have to restart again in safe mode

Edited by fadingaurora, 09 March 2009 - 08:19 AM.


#4 garmanma

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Posted 09 March 2009 - 08:47 PM

Use safemode w/networking to download this tool instead of DDS
I assume that you are preparing a HJT log
--------------------------------------------------

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.

Edited by garmanma, 09 March 2009 - 08:48 PM.

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#5 Orange Blossom

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Posted 09 March 2009 - 10:32 PM

Hello,

I see you were successful in producing the RSIT log. :flowers:

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/209874/internet-explorer-problem-or-spyware/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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