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Spyware Protect 2009


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#1 abc12345xyz

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Posted 08 March 2009 - 08:22 AM

Dear Computer Professionals,

I hope that I have come to the right forum and my problem will be solved with your help.

Background:
Recently my desktop computer (operating system: windows XP) was infected with Spyware Protect 2009. Antivirus (AVG 7.5, free edition) was already installed on my computer. I scanned my computer with AVG and found spyware protect 2009, after that it was deleted.

Now:
Even though spyware is deleted, but now I have three main problems in my computer.

(1) My computer is running very slow.

(2) IE always directs to this page, browser-security.microsoft.com/block.php?r=17.2, but nothing appears on this page. Firefox is fine, but internet is very slow.

(3) I have dial-up internet connection, whenever I open Internet connection window, and click on Connect button, my computer restarts automatically, always. But if I close/cancel these processes (ServiceLayer, alg, SMAgent, MDM, SEPCSuite, SMax4, LaunchApplication, apdproxy, acrotray, VM303_STI) from task manager, then only I am able to connect to the internet.

I think my computer is still infected with something. I also tried to install Spyware Doctor, SmitFraudFix, and Malwarebytes Anti-Malware, but all these programs are not running.

Please help me, to fix my computer.

Please also note that I am not a computer guy, so guide me step by step.

Thank you.

Edited by abc12345xyz, 08 March 2009 - 08:24 AM.


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#2 boopme

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Posted 08 March 2009 - 03:37 PM

Hello and welcome please run these next.

Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 abc12345xyz

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Posted 09 March 2009 - 10:36 AM

Dear boopme,

First of all thank you for assisting me for my problem.

I have successfully downloaded and ran ATF Cleaner, but I could not run Malwarebytes Anti-Malware.

I again re-scanned my computer with AVG (7.5 free edition), and found no errors and threats.

Please also note: Whenever I scanned my computer, I found these four changes:(today and even before the problem exists)
1. Boot Sector of Disk (C:)
2. Shell32.dll (C:\windows\system32\shell32.dll)
3. ntoskrnl.exe (C:\windows\system32\ntoskrnl.exe)
4. hosts (C:\windows\system32\drivers\etc\hosts)


Now What to do?

Edited by abc12345xyz, 09 March 2009 - 10:37 AM.


#4 boopme

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Posted 09 March 2009 - 04:04 PM

Try these to get MBAM to run.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll


If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.


If that worked post the log then Run SAS. Or run SAS if Mbam still didn't go.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 abc12345xyz

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Posted 10 March 2009 - 12:47 PM

Dear boopme,

I have to changed the name of mbam-setup to install the program, but after the installation it was still not running. Then I also changed the name of mbam.exe (in C:\Program Files\Malwarebytes' Anti-Malware). After that I ran it and update the definitions successfully.

Below are the two reports of Malwarebytes and SUPERAntiSpyware:

First Report:
Malwarebytes' Anti-Malware 1.34
Database version: 1829
Windows 5.1.2600 Service Pack 2

3/10/2009 5:50:11 PM
mbam-log-2009-03-10 (17-50-11).txt

Scan type: Quick Scan
Objects scanned: 64624
Time elapsed: 4 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 4
Registry Data Items Infected: 8
Folders Infected: 7
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\bho_adw.bhoad (Unknown.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{85589b5d-d53d-4237-a677-46b82ea275f3} (Unknown.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{85589b5d-d53d-4237-a677-46b82ea275f3} (Unknown.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_adw.bhoad.1 (Unknown.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AdwareBot (Rogue.AdwareBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AdwareBot (Rogue.AdwareBot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rundll32.exe (Hijack.Sound) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rundll32.exe (Hijack.Sound) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wave1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\midi1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\mixer1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\aux1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\midi2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wave2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\aux2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\mixer2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\kuwait\APPLIC~1\MACROM~1\Common\3e03803a1.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\3.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\3.bin\bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\AdwareBot (Rogue.AdwareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\AdwareBot\Log (Rogue.AdwareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\AdwareBot\Settings (Rogue.AdwareBot) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\xhelper.dll (Unknown.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\xmlhelper.dll (Unknown.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACesmkbpro.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACtgbarssj.dll (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACymfoewxr.dll (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\UACjlnrirna.sys (Rootkit.TDSS) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\3.bin\bak\mwsoemon.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\AdwareBot\rs.dat (Rogue.AdwareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\AdwareBot\Log\2009 Mar 05 - 07_59_34 PM_796.log (Rogue.AdwareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\AdwareBot\Settings\ScanResults.pie (Rogue.AdwareBot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACbegxypev.log (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACotauvxrb.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACssiqliwu.dat (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\kuwait\Local Settings\Temp\UACd7a7.tmp (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\Macromedia\Common\3e03803a1.dll (Hijack.Sound) -> Quarantined and deleted successfully.
C:\Documents and Settings\kuwait\Application Data\Macromedia\Common\3e03803a1.dll (Hijack.Sound) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\3e03803a1.dll (Hijack.Sound) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\3e03803a1.dll (Hijack.Sound) -> Quarantined and deleted successfully.

Second Report:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/10/2009 at 08:10 PM

Application Version : 4.25.1014

Core Rules Database Version : 3790
Trace Rules Database Version: 1746

Scan type : Complete Scan
Total Scan Time : 01:49:11

Memory items scanned : 224
Memory threats detected : 0
Registry items scanned : 4578
Registry threats detected : 3
File items scanned : 46341
File threats detected : 1

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-796845957-1644491937-725345543-1003\SOFTWARE\FunWebProducts
HKCR\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}
HKCR\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}\TreatAs

Adware.MyWebSearch-Installer
C:\DOCUMENTS AND SETTINGS\KUWAIT\MY DOCUMENTS\DOWNLOADS\SIMLEY CENTRAL\SMILEYCENTRALPFSETUP2.2.60.6.EXE

Note:
1. I also notice that MSN Live Messenger window is not running when windows starts (in the options it is checked marked).
2. Time format changes automatically into 24 hour format. Yesterday, I changed it into 12 hour format, but today when I starts the computer it was again in 24 hour format.

#6 boopme

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Posted 10 March 2009 - 01:18 PM

Ok good work..
To fix the clock display:
Go toStart >> Control Panel.
Select Regional and Language Options.
In the Standards and Formats section... next to the language you are using... click the Customize...button
Press the Time...tab.
In the Time Format...box, for 12 hour time display... change the format to:

h mm ss tt
or
hh mm ss tt


Select the other display options you want... separator, AM, PM...
When done...click Apply and OK as needed.


Now please run Part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 abc12345xyz

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Posted 11 March 2009 - 11:21 AM

I run the SmitFraudFix, but on the command prompt only these two lines are coming for several times:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.


Above two lines are coming many times, then after that this comes:

C:\Documents and Settings\****\SmitFraudFix>_


I ran the Malwarebytes' Anti-Malware with new definitions and found two more problems/viruses. Below is the report:

REPORT:
Malwarebytes' Anti-Malware 1.34
Database version: 1836
Windows 5.1.2600 Service Pack 2

3/11/2009 6:41:01 PM
mbam-log-2009-03-11 (18-41-01).txt

Scan type: Quick Scan
Objects scanned: 65425
Time elapsed: 6 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\kuwait\Local Settings\Temp\3e03803a2.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

**************************************************************************************************************************

After this I again run the SmitFraudFix, but same problem.


New Problem:
Another thing is that, when I login into windows, I received the following error:

Windows cannot find 'C:\Program'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button. and then click Search.

#8 boopme

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Posted 11 March 2009 - 03:56 PM

Hello. Now we'll do these then.
Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.


Try to reinstall SmitFraud
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 abc12345xyz

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Posted 13 March 2009 - 01:42 PM

Was there any problem yesterday with these forums? I was trying to Add Reply, but it was not working.


I downloaded new file of SmitfraudFix, and tried to run, but I am still getting those same lines.

I didn't download that Autoruns, because I didn't get that error again (C:\Program), but my clock keeping changing into 24 hour format.

#10 boopme

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Posted 13 March 2009 - 02:23 PM

Darn,this malware is buried deep and regenerating itself. No sense resetting the clock until we get the machine clean. we need to go to the Malware removal forum . Follow these instructions and provide a link back to tthis topic.
We need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 abc12345xyz

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Posted 15 March 2009 - 10:34 AM

Hey boopme, I am getting following same lines as I was getting in SmitfraudFix, by running dds.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.



I also changed the name, but same error.


Now what to do?

#12 boopme

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Posted 15 March 2009 - 03:05 PM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 abc12345xyz

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Posted 16 March 2009 - 12:10 PM

I have posted log.txt in this http://www.bleepingcomputer.com/forums/t/211584/spyware-protect-2009/

Thank you for your help.

#14 boopme

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Posted 16 March 2009 - 03:45 PM

You're very welcome !!
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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