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Startup Issues

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3 replies to this topic

#1 bashderq


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Posted 07 March 2009 - 11:11 PM

Hey guys, sorry if this is in the wrong section of the forum but its been a while since I posted here.

The problem: most, if not all, of my startup programs freeze and die after XP SP2 boots and enters the desktop. There are no problems with the bootup sequence itself. Multiple windows appear to notify me that the programs are not responding, this includes iexplorer, and require me to forcibly shut them down. After doing so, my computer returns to normal but I have to manually restart the startup programs.

History of this computer: this computer is fairly new (built in December last year) and I've only started experiencing this problem a few days ago. Running antivirus programs (Spyware Doctor with Antivirus) revealed no infections and checking the list of startup programs reveal no abnormalities. Regardless, here's a list of my startup programs incase I missed anything:

Attached File  1.JPG   63.26KB   24 downloadsAttached File  2.JPG   60.98KB   20 downloadsAttached File  3.JPG   57.81KB   18 downloads

Solutions attempted: I've tried using restore points but all it does is ensure a perfect bootup and then the problem re-instates itself on the next bootup. Registry defrags and disk defrags do no good and virus/spyware/malware scans reveal nothing.

I was not sure if I needed to post a HijackThis log file but will do so if requested

Any help would be appreciated, thanks
"I love deadlines. I especially like the whooshing sound they make as they go flying by." - Douglas Adams

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#2 faith_michele


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Posted 08 March 2009 - 06:59 AM

This one caught my attention.


I would post a HJT log to see if there are other questionable ones.
Microsoft Consumer Security MVP, July 2007-June 2010

"Fight your fights, find the grace in all the things that you can't change and help somebody, if you can." Van Zant

#3 hamluis



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Posted 08 March 2009 - 02:03 PM

Have you tried running chkdsk /r?

Chkdsk Explained, Understanding What Chkdsk Does - http://support.microsoft.com/kb/314835/EN-US/

Graphical Chkdsk Interface - http://searchenterprisedesktop.techtarget....1276030,00.html
Put check marks in both option boxes presented.

Have you tried running sfc /scannow?

How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

Have you checked Event Viewer for possible clues?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/


#4 bashderq

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Posted 09 March 2009 - 11:59 PM

@ Faith - nah that's a safe start up program. My computer has not had any issues since its installation.

@ Louis - I used the event viewer and this turned up

"Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>"

Researching the web shows that this is an outdated certificate but there are no reliable links to get an update. Any help?
"I love deadlines. I especially like the whooshing sound they make as they go flying by." - Douglas Adams

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