Jump to content
Posted 07 March 2009 - 04:02 PM
Posted 07 March 2009 - 04:42 PM
Posted 07 March 2009 - 04:53 PM
Hi, this is my first time to post a question. I have iqon computer with windows xp home and norton security (symentec).
2 days ago, I kept getting a message about having a critical error with norton security and it couldnt be corrected. Anyway, the problem said Trojan.Brisv.A was causing me a critical error. I followed the instructions on the screen to get rid of this problem. (Trojan.Brisv.A Removal Tool 188.8.131.52) I havent got a clue what this all means just followed instruction. Anyway, successfully deleted problem and then had to follow rebooting in safe/normal mode. Since then everytime I try to do something on my computer, message keeps coming up "Internet Explorer has encountered a problem and need to close" continuously comes up. Ive looked at error message and it says error signature Appname: iexlore.exe Appver 7.0.6000.16791. Has anyone got any clue what I can do to clear this problem because Im going crazy here!!!!!!
Thanking you in advance. Julie
Posted 07 March 2009 - 06:03 PM
Posted 07 March 2009 - 06:07 PM
Posted 07 March 2009 - 06:47 PM
0 members, 0 guests, 0 anonymous users