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Hi, my name is Julie and Im completely rubbish with computers. I know how to look up things on the internet and ebay and how to send an email but as soon as there is any problem, I am comletely lost. I think these websites are fantastic for people like me who havent got a clue. I also have to tell you I dont know any computer lingo and if you reply to my post, could you please explain in the simpliest terms. Thanking you in advance. Julie