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new computer/windows. can't install anything!


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11 replies to this topic

#1 gguymi

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Posted 07 March 2009 - 02:46 PM

hey everyone.
I just bought a new computer and I have a very strange problem.
I installed windows xp pro sp3, it all went fine.
I downloaded firefox and it went fine, installed it.
almost anything else that I download doesn't work. every time it says something like:
1. file is corrupted.
2. can't find the file "whatever" in c:\whatever\...etc, check if you have access permission....
3. it start loading the exe (setup file) and nothing happens.

it happens to most of the files I got. some are downloaded (like free antivirus softwares) and some are not.
I do have permission (logged as an admin), the computer and hard disk are new (formatted hard disk)...
Am doing new windows install maybe it'll help.

I thought maybe it has something to do with the hard disk connected with sata 2, but configured in bios as IDE channel.
the only other choice I've got is ACHI/Raid. when I tried ACHI windows won't load.

please help!

thank you very much.
btw if it matters. spec are intel core 2 duo, 2 gb memory. 80gb free space on hard disk.

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#2 hamluis

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Posted 07 March 2009 - 03:48 PM

With the problems you mentioned, I must ask...is this a legal version of XP, with valid license/key?

If so, I would run a manufacturer's diagnostic on that hard drive...new or not.

Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

Since you indicate that you just bought it...it might be time to contact whomever sold it to you.

If it were me, I would also run a diagnostic on the RAM installed.

MemTest Manual - http://hcidesign.com/memtest/manual.html

Memtest86.com - Memory Diagnostic - http://www.memtest86.com/

Louis

#3 Bernie K.

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Posted 07 March 2009 - 04:06 PM

I'm not questioning the advice given by hamluis but before going through it all, try using another browser. I had very similar problems when using FireFox 3, i.e., downloaded files being corrupt, setup files freezing, etc.

I would use another browser such as IE, Maxthon2, or Google Chrome and everything worked file. It appears that FF doesn't play well in all cases.
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#4 gguymi

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Posted 08 March 2009 - 11:09 AM

thx for the responds..

Its not the browser, i used IE as well as firefox. also, it happened with other programs like cds.

the windows is legal and I tried it on another computer to make sure it works. It worked.
the hard disk isn't new but I'm quite sure its not the problem. it seems like a registry problem maybe, if it makes any sense.or as if some core files are missing although I repaired windows.

I ran the RAM check though, the microsoft one. worked fine, no errors.

any thoughts? thank you very much, I'm really frustrated!:thumbsup:

Edit: oh and, someone on another forum suggested to a guy with a similar problem to install the new windows installer because maybe mine is old/damaged. sound logical, so I downloaded
the windows installer v2 (I'm not even sure it supports sp3) but again, it won't install- "update.exe" is not valid win32 app". what do you think?

Edited by gguymi, 08 March 2009 - 11:38 AM.


#5 hamluis

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Posted 08 March 2009 - 03:12 PM

This is the link for the latest installer that I am aware of: Download details Windows Installer 4.5 - http://www.microsoft.com/downloads/details...;DisplayLang=en

If you like, you can also try this, Windows Installer Utility - http://support.microsoft.com/default.aspx?...kb;en-us;290301

Louis

#6 gguymi

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Posted 08 March 2009 - 04:47 PM

same thing with the new installer installation. thx again..

#7 JJ2K

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Posted 08 March 2009 - 05:20 PM

From my limited experience:

- Try downloading the file to your dekstop rather than somewhere in the drive, and then running it from there.
- Also make sure you have the latest windows updates installed.

#8 gguymi

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Posted 08 March 2009 - 09:54 PM

tried installing from desktop, main hard disk and alternate one, same problem.
I figured I also have windows update problem although maybe its not connected to each other. I ran wgadiag2 btw, and it confirmed the legal copy.

something I've noticed:
when the update.exe is illegal win32 application problem pop up, it seems that the extraction for the install is made on my e:/ hard disk.
but this disk is 100% clean, formatted! the windows and other things are currently installed on the c:/ drive.
should a windows installer temp extraction be made on the main windows hard disk? maybe thats why it doesn't find or get an approval by the win32 file?
lol am I talking nonsense?

something is just wrong with my computer! maybe I should reinstall with only 1 hard disk. I just don't know what to do.

#9 gguymi

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Posted 09 March 2009 - 04:33 AM

anyone?:thumbsup:

#10 Elise

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Posted 09 March 2009 - 06:21 AM

If so, I would run a manufacturer's diagnostic on that hard drive...new or not.

Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/


Since you mentioned the hard drive is not new, did you do a diagnostic? You can also try Winodws own disk check in XP with surface control.
Maybe you should do some viruschecking, just in case,

Good luck!

regards, Elise


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#11 gguymi

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Posted 09 March 2009 - 12:07 PM

still nothing:( searched for viruses, diagnotsted the hard disk.
damn...

#12 Elise

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Posted 09 March 2009 - 12:25 PM

something is just wrong with my computer! maybe I should reinstall with only 1 hard disk. I just don't know what to do.


If you have done just a clean install, you could try this. How big is your hard disk?

regards, Elise


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