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Backdoor Trojan Generic10.AYSE


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3 replies to this topic

#1 rcheath111

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Posted 07 March 2009 - 02:15 PM

My virus protection finds Trojan Backdoor Generic10.ASYE but cannot delete this virus.
I have tried AVG, Malwarebytes,Spybot, Avast and Ad-adway to try to get rid of this nusance.
Can anyone help?

Rcheath111

Edited by rcheath111, 07 March 2009 - 03:07 PM.


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#2 extremeboy

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Posted 07 March 2009 - 05:01 PM

Hello.

Backdoors are very nasty. You may wish to Format your computer now.

Posted ImageBackdoor Threat

IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

With Regards,
Extremeboy
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#3 awilce

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Posted 18 April 2009 - 04:51 AM

Hi, I have the same message. AVG (free) resident Shield detects it, but not PCTools Spyware Doctor & AntiVirus (full).

Any suggestions, other than wiping the drive?

Cheers

Ashley

#4 extremeboy

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Posted 18 April 2009 - 11:30 AM

Hello.

Please show me the log. Update MBAM and run a quick scan.

Post both logs in your next reply.

After that run RootRepeal for me.

Download and run RootRepeal CR

Please download RootRepeal to your desktop
  • Physically disconnect your machine from the internet as your system will be unprotected.
  • Unzip it to it's own folder
  • Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
  • Double-click on Rooter.exe to run it. If you are using Vista, please right-click and run as Administrator...
  • Click the Report tab at the bottom.
  • Now click the Scan button in the Report Tab. Posted Image
  • A box will pop up, check the boxes beside ALL SIX
    Posted Image
  • Now click OK.
  • Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
  • The scan will take a little while to run, so let it go unhindered.
  • Once it is done, click the Save Report button. Posted Image
  • Save it as RepealScan and save it to your desktop
  • Reconnect to the internet.
  • Post the log here in your reply.
Regards,
extremeboy
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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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