Posted 07 March 2009 - 11:52 AM
I have a Dell inspirion 2200 running Windows XP. It was infected with "aniti-virus 1". I removed it using Malewarebytes, however when I tried to reboot after removal the computer hangs at the "loading your personal settings window". It is not frozen - the mouse moves. It will start in the safe mode. I have gone to msconfig & stopped everything from loading, but this has not helped. One more thing, when starting the computer in regular mode, the login window either does not appear or flashes by in a nano-second. Then it goes immediately to the "loading your personal settings window" where it hangs. When starting in the safe mode, it does stop & ask me to login. I then login, it goes to loading settings & works fine in the safe mode. Thanks in advance for your help!