Posted 06 March 2009 - 10:40 PM
I'm new to the forum as of last night. I made a post concerning these Trojans but haven't gotten a response from anyone yet, so this is my plea for some help please.
My Operating System is Windows XP Professional. (I receive automatic updates)
McAfee Anti Virus Full Suite and up to date. (Auto Updates)
SpyHunter Anti Spyware, just installed on 3/4/09
Spy Doctor, downloaded and installed 3/5/09
McAfee has detected and removed Trojan Vundo!grb countless times in the last week. That's where the problem first showed up. I don't think McAfee is getting rid of the thing. So I downloaded SpyHunter and with the first scan it detected 121 infections. Among them,Trojan Zlob! and the rest were the typical Double Click etc. After many scans SpyHunter got rid of all but 7 infections that it can't remove, 5 of the infections are Zlob. So, I downloaded SpyDoctor, ( I have used this in the past) ran the first scan and Zlob didn't show up but Trojan Virtumonde did! Thing is, McAfee Hasn't detected Zlob or Virtumonde. SpyHunter hasn't detected Vundo!grb or Virtumonde and SpyDoctor hasn't detected Vundo!grb or Zlob. SpyDoctor also found Backdoor.Bandok (I think that may have something to do with McAfee though not sure).
Now for symptoms, where do I start. Yesterday, I received many windows, one right after another that most of my startup programs encountered a problem and had to close. Same with Outlook and Firefox. When I was in Internet Explorer it opened a second I.E. browser behind it with anti virus advertisements.
McAfee is still detecting and deleting Vundo!grb. Today, if I restart the computer, McAfee is disabled. First time was no problem to Enable, second time errors wouldn't allow it to Enable. Didn't say anything else other than (Errors occured that wouldn't allow Anti Virus protection to Enable) Third time I was able to Enable without any problem.
Oh, and Word has been locking up for about a month now. Don't know if it's related. At times it takes several tries just to print an envelope. Program stops and won't do anything. I have to End Process and try again. Also, the computer sounds like it is working constantly internally over the last week, but not so much so as of today. I fear to think about what may be happening.
Things seem to be getting worse day by day. The Help Desk in the SpyHunter says that the Trojan is at the core of the system and that I need to use the repair option of the Windows XP Installation disk but, I'm not going to do anything until I hear from you guys. I've read some pretty amazing fixes in the forums over the last few days. I'm sure you hear this all the time, but please hurry!
Thanks So Much In Advance