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I was referred by someone else in your team


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26 replies to this topic

#1 hanzi247

hanzi247

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Posted 06 March 2009 - 06:08 PM

one of your guys was helping me but directed me here as apparently my infection is pretty nasty. here is the link to my original posting.

my post

i've had a few blue screens now and after the other guy helped me, things haven't been so bad - less firefox windows opening, less infections when i scan although every time i do a virus scan i still get loads. any help would be much appreciated! thanks guys!

here is my dds:


DDS (Ver_09-02-01.01) - NTFSx86
Run by HB at 18:01:33.50 on 06/03/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1092 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\WINDOWS\system32\dlcgcoms.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HB\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {1827766B-9F49-4854-8034-F6EE26FCB1EC} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {93769a0d-bc20-49a9-a32f-488e4e210b7a} - No File
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: {ce818e92-ef26-4efd-830e-86fbca3a1b34} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {E3215F20-3212-11D6-9F8B-00D0B743919D} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {98828DED-A591-462F-83BA-D2F62A68B8B8} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [dlcgmon.exe] "c:\program files\dell aio 810\dlcgmon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [CPMfbc4eb8f] Rundll32.exe "c:\windows\system32\gopapodu.dll",a
mRun: [luragumezo] Rundll32.exe "c:\windows\system32\lenodanu.dll",s
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [rvekbphp.exe] c:\windows\rvekbphp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\monekuho.dll tataop.dll c:\windows\system32\gopapodu.dll
LSA: Notification Packages = scecli c:\windows\system32\monekuho.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hb\applic~1\mozilla\firefox\profiles\04pvn65i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.snapme.ca/home
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2009-3-4 40840]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-3-4 28544]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-16 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-16 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-16 107272]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2009-3-4 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2009-3-4 81288]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-12-16 903960]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-16 298264]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-3-4 356920]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-3-4 1079176]
S1 ethuxkke;ethuxkke;c:\windows\system32\drivers\ethuxkke.sys [2009-3-4 136160]

=============== Created Last 30 ================

2009-03-05 12:41 --d----- c:\windows\ERUNT
2009-03-05 12:37 --d----- C:\SDFix
2009-03-05 11:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-05 11:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-05 11:32 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-05 11:10 0 a------- c:\windows\system32\30.tmp
2009-03-04 19:47 136,160 a------- c:\windows\system32\drivers\ethuxkke.sys
2009-03-04 19:12 --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-03-04 19:11 --d----- c:\program files\common files\iS3
2009-03-04 19:11 --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-03-04 17:31 98,304 a------- c:\windows\DUMP95c7.tmp
2009-03-04 00:32 81,288 a------- c:\windows\system32\drivers\iksyssec.sys
2009-03-04 00:32 66,952 a------- c:\windows\system32\drivers\iksysflt.sys
2009-03-04 00:32 40,840 a------- c:\windows\system32\drivers\ikfilesec.sys
2009-03-04 00:32 29,576 a------- c:\windows\system32\drivers\kcom.sys
2009-03-04 00:32 --d----- c:\program files\Spyware Doctor
2009-03-04 00:32 --d----- c:\docume~1\hb\applic~1\PC Tools
2009-03-04 00:17 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-03-04 00:05 0 a------- c:\windows\mqcd.dbt
2009-03-04 00:04 32,768 a------- c:\windows\system32\odjan.wa
2009-03-04 00:04 28,672 a------- c:\windows\system32\kdoqmn.sr
2009-03-04 00:04 32,768 a------- c:\windows\system32\kei1w.an
2009-03-04 00:04 28,672 a------- c:\windows\system32\doqkm.zt
2009-03-04 00:04 77,312 a------- c:\windows\system32\rkoq.pxf
2009-03-04 00:04 578,560 ac------ c:\windows\system32\dllcache\user32.dll
2009-03-03 23:20 --d----- c:\program files\msn gaming zone
2009-03-03 22:54 469 a------- c:\windows\system32\win32hlp.cnf
2009-03-03 22:54 122,368 ac------ c:\windows\system32\dllcache\userinit.exe
2009-03-03 22:54 1,055 a------- c:\windows\system32\test.ttt
2009-03-03 22:54 47,104 a------- c:\windows\system32\1000.exe
2009-03-03 22:44 1,657,642 ---sh--- c:\windows\system32\enunaruv.ini
2009-02-17 14:15 22,664 a------- c:\docume~1\hb\applic~1\GDIPFONTCACHEV1.DAT

==================== Find3M ====================

2009-03-04 00:04 578,560 a------- c:\windows\system32\user32.DLL
2009-03-03 22:54 122,368 a------- c:\windows\system32\userinit.exe
2009-01-31 11:52 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-31 11:52 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-31 11:52 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-11 01:10 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-10 19:33 200,704 a------- c:\windows\system32\dtu100.dll
2008-12-10 19:33 86,016 a------- c:\windows\system32\dpl100.dll
2008-12-08 21:28 593,920 a------- c:\windows\system32\dpuGUI11.dll
2008-12-08 21:28 344,064 a------- c:\windows\system32\dpus11.dll
2008-12-08 21:28 294,912 a------- c:\windows\system32\dpu11.dll
2008-12-08 21:28 57,344 a------- c:\windows\system32\dpv11.dll

============= FINISH: 18:02:18.50 ===============

Attached Files


Edited by Orange Blossom, 06 March 2009 - 06:16 PM.
Fix link. ~ OB


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:06:59 PM

Posted 19 March 2009 - 09:47 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. Please download Trend Micro - HijackThis. Do a new scan with Trend Micro - HijackThis and post it in your next reply. Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 hanzi247

hanzi247
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Posted 19 March 2009 - 10:23 AM

thanks for getting back to me! here is the hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:38 AM, on 19/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\dlcgcoms.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HB\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {93769a0d-bc20-49a9-a32f-488e4e210b7a} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {ce818e92-ef26-4efd-830e-86fbca3a1b34} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [SigmatelSysTrayApp] //~stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] //~c:\program files\adobe\acrobat 8.0\acrobat\acrotray.exe
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [QuickTime Task] //~c:\program files\quicktime\qttask.exe -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DivX Free Codec] C:\Program Files\DivX Free Codec\Divx Free Update.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [rvekbphp.exe] C:\WINDOWS\rvekbphp.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\monekuho.dll tataop.dll c:\windows\system32\gopapodu.dll,wbsys.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9735 bytes

#4 suebaby41

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Posted 20 March 2009 - 07:16 AM

  • Please download
    VundoFix by Atribune to your desktop.
  • Double-click VundoFix.exe to run it.
    You want to run the fix until you see all Vundo files say: "Has been deleted".
  • Click the Scan for Vundo button.
  • When VundoFix opens, click the Scan for Vundo button.
  • After scanning is completed, click the Fix Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES.
  • After you click Yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot. Follow the above instructions starting from Click the "Scan for Vundo button. when VundoFix appears at reboot.
You don't stop laughing when you get old; you get old when you stop laughing.
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#5 hanzi247

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Posted 20 March 2009 - 10:47 PM

Hey there - so i ran vundo and it said there were no infected files.

here is my hijack this file - not sure if anything has changed. thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:53 PM, on 20/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\dlcgcoms.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Documents and Settings\HB\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {93769a0d-bc20-49a9-a32f-488e4e210b7a} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {ce818e92-ef26-4efd-830e-86fbca3a1b34} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [SigmatelSysTrayApp] //~stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] //~c:\program files\adobe\acrobat 8.0\acrobat\acrotray.exe
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [QuickTime Task] //~c:\program files\quicktime\qttask.exe -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DivX Free Codec] C:\Program Files\DivX Free Codec\Divx Free Update.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [rvekbphp.exe] C:\WINDOWS\rvekbphp.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\monekuho.dll tataop.dll c:\windows\system32\gopapodu.dll,wbsys.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9553 bytes

#6 suebaby41

suebaby41

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Posted 23 March 2009 - 07:47 AM

Please download ComboFix.
Alternate Link 1
Alternate Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop.
  • Double click on ComboFix and follow the prompts.
  • As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
  • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    The Recovery Console was successfully installed. Click 'Yes' to continue scanning for malware.
    Click 'No' to exit.

  • Click Yes, to continue scanning for malware.
  • When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
  • Notes:
  • Do not mouse-click Combofix's window while it is running. That may cause it to stall.
  • ComboFix may reset a number of Internet Explorer's settings, including making IE the default browser.
  • ComboFix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal and increase security. If this is an issue or makes it difficult for you -- please tell me.
  • ComboFix disconnects your machine from the Internet. The connection is automatically restored before ComboFix completes its run. If ComboFix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Please post:
  • C:\ComboFix.txt (the log from ComboFix)
  • a new HijackThis log

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#7 hanzi247

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Posted 23 March 2009 - 11:35 AM

ok so here are my combofix and hijack this logs. thanks!

ComboFix 09-03-22.01 - HB 2009-03-23 12:20:30.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1376 [GMT -4:00]
Running from: c:\documents and settings\HB\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\HB\Local Settings\Temporary Internet Files\fbk.sts
c:\windows\system32\1000.exe
c:\windows\system32\enunaruv.ini
c:\windows\system32\test.ttt
c:\windows\system32\w32apiw.dll
c:\windows\system32\win32hlp.cnf

c:\windows\system32\userinit.exe . . . is infected!!

c:\windows\explorer.exe . . . is infected!!

.
((((((((((((((((((((((((( Files Created from 2009-02-23 to 2009-03-23 )))))))))))))))))))))))))))))))
.

2009-03-22 17:23 . 2009-03-22 17:23 <DIR> d-------- c:\program files\Common Files\Windows Live
2009-03-17 13:07 . 2009-03-17 13:07 <DIR> d-------- c:\documents and settings\HB\Application Data\COWON
2009-03-15 23:00 . 2009-03-15 23:00 268 --ah----- C:\sqmdata00.sqm
2009-03-15 23:00 . 2009-03-15 23:00 244 --ah----- C:\sqmnoopt00.sqm
2009-03-13 23:14 . 2009-03-13 23:14 3,932,214 --a------ c:\windows\InvaderDark1280.bmp
2009-03-13 23:13 . 2009-03-13 23:13 <DIR> d-------- c:\program files\Common Files\Stardock
2009-03-13 23:13 . 2009-03-13 23:14 <DIR> d-------- c:\program files\AlienGUIse
2009-03-13 23:13 . 2003-02-26 22:27 36,864 --a------ c:\windows\system32\wbsys.dll
2009-03-13 23:13 . 2009-03-13 23:13 56 --a------ c:\windows\wb.ini
2009-03-13 22:47 . 2009-03-13 22:47 <DIR> d-------- c:\documents and settings\HB\Application Data\nCleaner
2009-03-13 22:46 . 2009-03-13 22:46 <DIR> d-------- c:\program files\NKProds
2009-03-13 22:45 . 2009-03-13 22:45 <DIR> d-------- c:\program files\DivX Free Codec
2009-03-13 17:07 . 2009-03-13 17:08 37,741 --a------ c:\windows\system32\MRT.INI
2009-03-05 13:41 . 2009-03-05 13:41 <DIR> d-------- c:\windows\ERUNT
2009-03-05 13:37 . 2009-03-05 14:11 <DIR> d-------- C:\SDFix
2009-03-05 12:32 . 2009-03-05 12:32 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-05 12:32 . 2009-02-11 11:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-05 12:32 . 2009-02-11 11:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-05 12:10 . 2009-03-05 12:10 0 --a------ c:\windows\system32\30.tmp
2009-03-04 20:47 . 2009-03-05 12:10 136,160 --a------ c:\windows\system32\drivers\ethuxkke.sys
2009-03-04 20:12 . 2009-03-04 20:12 <DIR> d-------- c:\documents and settings\All Users\Application Data\SITEguard
2009-03-04 20:11 . 2009-03-04 20:11 <DIR> d-------- c:\program files\Common Files\iS3
2009-03-04 20:11 . 2009-03-05 12:09 <DIR> d-------- c:\documents and settings\All Users\Application Data\STOPzilla!
2009-03-04 18:31 . 2009-03-05 01:01 98,304 --a------ c:\windows\DUMP95c7.tmp
2009-03-04 01:32 . 2009-03-04 19:54 <DIR> d-------- c:\program files\Spyware Doctor
2009-03-04 01:32 . 2009-03-04 01:32 <DIR> d-------- c:\documents and settings\HB\Application Data\PC Tools
2009-03-04 01:32 . 2008-08-25 13:36 81,288 --a------ c:\windows\system32\drivers\iksyssec.sys
2009-03-04 01:32 . 2008-08-25 13:36 66,952 --a------ c:\windows\system32\drivers\iksysflt.sys
2009-03-04 01:32 . 2008-08-25 13:36 40,840 --a------ c:\windows\system32\drivers\ikfilesec.sys
2009-03-04 01:32 . 2008-06-02 17:19 29,576 --a------ c:\windows\system32\drivers\kcom.sys
2009-03-04 01:17 . 2008-06-19 17:24 28,544 --a------ c:\windows\system32\drivers\pavboot.sys
2009-03-04 01:05 . 2009-03-04 01:05 0 --a------ c:\windows\mqcd.dbt
2009-03-04 01:04 . 2009-03-04 01:04 578,560 --a--c--- c:\windows\system32\dllcache\user32.dll
2009-03-04 01:04 . 2009-03-04 01:04 77,312 --a------ c:\windows\system32\rkoq.pxf
2009-03-04 01:04 . 2009-03-04 01:04 32,768 --a------ c:\windows\system32\odjan.wa
2009-03-04 01:04 . 2009-03-04 01:04 32,768 --a------ c:\windows\system32\kei1w.an
2009-03-04 01:04 . 2009-03-04 01:04 28,672 --a------ c:\windows\system32\kdoqmn.sr
2009-03-04 01:04 . 2009-03-04 01:04 28,672 --a------ c:\windows\system32\doqkm.zt
2009-03-03 23:54 . 2009-03-03 23:54 122,368 --a--c--- c:\windows\system32\dllcache\userinit.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-23 16:27 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-03-23 16:16 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2009-03-23 16:02 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-17 16:02 --------- d--h--w c:\program files\InstallShield Installation Information
2009-03-11 16:06 --------- d-----w c:\documents and settings\HB\Application Data\uTorrent
2009-03-05 18:37 --------- d-----w c:\documents and settings\HB\Application Data\FileZilla
2009-03-04 23:48 --------- d-----w c:\program files\PartyGaming
2009-03-04 05:17 --------- d-----w c:\program files\Panda Security
2009-03-04 04:44 --------- d-----w c:\program files\QuickTime
2009-03-04 04:40 --------- d-----w c:\program files\Everest Poker
2009-02-27 13:47 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-17 19:15 22,664 ----a-w c:\documents and settings\HB\Application Data\GDIPFONTCACHEV1.DAT
2009-02-17 19:06 --------- d-----w c:\program files\FileZilla FTP Client
2009-02-17 04:13 --------- d-----w c:\program files\Bonjour
2009-02-01 20:33 --------- d-----w c:\documents and settings\HB\Application Data\vlc
.
file copied: c:\windows\system32\user32.dll -> c:\qoobox\Quarantine\C\WINDOWS\system32\user32.dll.vir ( 578560 bytes )
Infected c:\windows\system32\user32.dll hex repaired


------- Sigcheck -------

2008-04-13 20:12 1050624 4a9643bd2c7842d8119a9500e9e02c02 c:\windows\explorer.exe
2004-08-04 06:00 1049088 37954eab209ef56cf6bb018bf4b52fa0 c:\windows\$NtServicePackUninstall$\explorer.exe
2008-04-13 20:12 1050624 95b9df09512e607d14e95ce4538d8dc8 c:\windows\ServicePackFiles\i386\explorer.exe

2004-08-04 06:00 32768 a4dd0e8ca8b8b2ae0217b17f279b91b1 c:\windows\$NtServicePackUninstall$\ctfmon.exe
2008-04-13 20:12 32256 1e9222ce0b628277b6d464b25346b88e c:\windows\ServicePackFiles\i386\ctfmon.exe
2008-04-13 20:12 32768 b0f41ca8d3dea30d9b4d9b22350f295d c:\windows\system32\ctfmon.exe

2004-08-04 06:00 41984 547f04c5d00e6a173f1781e5a323ddcd c:\windows\$NtServicePackUninstall$\userinit.exe
2008-04-13 20:12 43008 09a25af3eefee1a0169d784df7598669 c:\windows\ServicePackFiles\i386\userinit.exe
2009-03-03 23:54 122368 103af97032350ec0194ea8ac1012cef4 c:\windows\system32\userinit.exe
2009-03-03 23:54 122368 103af97032350ec0194ea8ac1012cef4 c:\windows\system32\dllcache\userinit.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\ctfmon.exe" [2008-04-13 32768]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 2156368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-27 872448]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-05-16 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-05-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-05-16 138008]
"dlcgmon.exe"="c:\program files\Dell AIO 810\dlcgmon.exe" [2005-10-21 446464]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-08-25 1168264]
"DivX Free Codec"="c:\program files\DivX Free Codec\Divx Free Update.exe" [2007-03-29 274432]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-13 32768]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2008-09-11 525664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Userinit"="c:\windows\explorer.exe,"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WB]
2001-12-20 23:34 24576 c:\program files\AlienGUIse\fastload.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=wbsys.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"=
"c:\\WINDOWS\\system32\\hkcmd.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Mozilla Thunderbird\\thunderbird.exe"=

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-03-04 28544]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2009-03-04 356920]
S1 ethuxkke;ethuxkke;c:\windows\system32\drivers\ethuxkke.sys [2009-03-04 136160]

--- Other Services/Drivers In Memory ---

*Deregistered* - mchInjDrv

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{42f64bd5-98ab-11dd-a9eb-001d60aae7a0}]
\Shell\AutoRun\command - E:\setupSNK.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

BHO-{93769a0d-bc20-49a9-a32f-488e4e210b7a} - (no file)
BHO-{ce818e92-ef26-4efd-830e-86fbca3a1b34} - (no file)
HKLM-Run-Acrobat Assistant 8.0 - files\adobe\acrobat 8.0\acrobat\acrotray.exe
HKLM-Run-QuickTime Task - files\quicktime\qttask.exe
HKLM-Run-SigmatelSysTrayApp - //~stsystra.exe
HKU-Default-Run-rvekbphp.exe - c:\windows\rvekbphp.exe
Notify-avgrsstarter - avgrsstx.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\HB\Application Data\Mozilla\Firefox\Profiles\04pvn65i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.snapme.ca/home
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-23 12:25:27
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1229272821-1060284298-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID]
@Denied: (Full) (LocalSystem)
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(844)
c:\program files\AlienGUIse\fastload.dll
c:\windows\System32\BCMLogon.dll
c:\windows\system32\CLBCATQ.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Spyware Doctor\pctsSvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\dlcgcoms.exe
.
**************************************************************************
.
Completion time: 2009-03-23 12:30:47 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-23 16:30:43
ComboFix2.txt 2008-12-26 23:42:50

Pre-Run: 27,906,240,512 bytes free
Post-Run: 27,955,847,168 bytes free

213 --- E O F --- 2009-03-13 21:08:21


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:09 PM, on 23/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\dlcgcoms.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\explorer.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DivX Free Codec] C:\Program Files\DivX Free Codec\Divx Free Update.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8594 bytes

#8 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 23 March 2009 - 06:04 PM

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Step 3

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Computer Associates Online Virus Scan
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro™ HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.

Step 4
  • Please download Ad-Aware 2008 Free to your desktop. The Ad-Aware 2008 Free installation file will be aaw2008.msi or aaw2008.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware 2008 Free will be installed.
  • When the Ad-Aware 2008 Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware 2008 Free.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware 2008 Free found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware 2008 Free scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware 2008 Free.
Step 5

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 6
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
Step 7

Check your computer with anti-rootkit applications. I recommend avast! antirootkit or Trend Micro RootkitBuster.

Step 8

Check to see if you have insecure applications with
Secunia Software Inspector.

Step 9
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

Spybot - S&D TeaTimer

We need to disable Spybot TeaTimer as it may interfere with the cleaning.
Please do not enable it until I tell you that your HijackThis log is clean.

Step A
  • Right-click the Spybot icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now unchecked. The Spybot icon in the System Tray should now be now colorless.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident.
Step B

Second step, For Either Version :
  • Open Spybot S&D.
  • Click Mode, choose Advanced Mode.
  • Go To the bottom of the vertical Panel on the Left, Click Tools.
  • In left panel, click Resident (shows a red/white shield).
  • If your firewall raises a question, say OK.
  • In the Resident protection status frame, uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active.
  • OK any prompts.
  • Use File > Exit to terminate Spybot.
  • Reboot your machine for the changes to take effect.
    Don't forget to restart Spybot - Search and Destroy's Teatimer when your machine is clean and undo the changes above.
Spyware Doctor
  • If there is an OnGuard icon in the lower right task bar, right click on the icon and disable OnGuard
  • From within Spyware Doctor , click the OnGuard button on the left side.
  • Uncheck Activate OnGuard.
  • Click Settings.
  • Click Startup Settings under Pick a Category. Uncheck Run at Windows startup.
  • Click Apply and Exit Spyware Doctor.
  • Leave OnGuard inactivated or disabled until your computer is clean.
Be sure to activate OnGuard when your computer is clean.

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

PartyPoker, PartyCasino, UltimateBet, EmpirePoker, and the related sites are a risk and that is where most malware gets installed. Online Poker sites are well known for placing all manner of Internet parasites on their visitors' computers and continue to do so. They should be highly suspect for any Malware on your computer. In a lot of cases, these Poker plugins are also getting installed without your asking for it. You can read Poker gamers targeted by a rootkit backdoor regarding the risk involved with visiting the Poker games web sites. Two safe alternatives are PokerStars and Pogo.com.

I recommend that you remove PartyPoker.

To uninstall PartyPoker.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight Party Poker, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the PartyPoker folder. If the program folder is still there, select/highlight the Party Poker folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
  • Reboot.
Item(s) to fix in HijackThis:

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)


Step 12

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O2 - BHO: (no name) - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 13

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 14

Please run [b]HijackThis in Normal Mode
and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from [b]SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#9 hanzi247

hanzi247
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Posted 26 March 2009 - 09:24 PM

so i followed your steps - i had some problems doing virus / malware scans as my computer kept freezing or crashing but i finally did 2.

here is the hijack this log. the only detected item in superantispyware was: Adware.MyWebSearch/Fun/WebProducts

thanks again for all your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:23 PM, on 26/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dlcgcoms.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\explorer.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [DivX Free Codec] C:\Program Files\DivX Free Codec\Divx Free Update.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...563/mcfscan.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9446 bytes

#10 suebaby41

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Posted 27 March 2009 - 09:55 AM

Step 1

Spybot - S&D TeaTimer

We need to disable Spybot TeaTimer as it may interfere with the cleaning.
Please do not enable it until I tell you that your HijackThis log is clean.

Step A
  • Right-click the Spybot icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now unchecked. The Spybot icon in the System Tray should now be now colorless.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident.
Step B

Second step, For Either Version :
  • Open Spybot S&D.
  • Click Mode, choose Advanced Mode.
  • Go To the bottom of the vertical Panel on the Left, Click Tools.
  • In left panel, click Resident (shows a red/white shield).
  • If your firewall raises a question, say OK.
  • In the Resident protection status frame, uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active.
  • OK any prompts.
  • Use File > Exit to terminate Spybot.
  • Reboot your machine for the changes to take effect.
    Don't forget to restart Spybot - Search and Destroy's Teatimer when your machine is clean and undo the changes above.
Spyware Doctor
  • If there is an OnGuard icon in the lower right task bar, right click on the icon and disable OnGuard
  • From within Spyware Doctor , click the OnGuard button on the left side.
  • Uncheck Activate OnGuard.
  • Click Settings.
  • Click Startup Settings under Pick a Category. Uncheck Run at Windows startup.
  • Click Apply and Exit Spyware Doctor.
  • Leave OnGuard inactivated or disabled until your computer is clean.
Be sure to activate OnGuard when your computer is clean.

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 2

askBar.dll (Ask Toolbar) process can be removed to free up resources without compromising system performance. http://vil.nai.com/vil/content/v_146646.htm

This software is not a virus or a Trojan. It is detected as a "potentially unwanted program" (PUP). PUPs are any piece of software that a reasonably security- or privacy-minded computer user may want to be informed of and, in some cases, remove. PUPs are often made by a legitimate corporate entity for some beneficial purpose, but they alter the security state of the computer on which they are installed, or the privacy posture of the user of the system, such that most users will want to be aware of them.

It is advised that you uninstall this program to protect your privacy and computer security and to free up necessary resources. To uninstall the AskToolbar.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight Ask Toolbar , click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the Ask Toolbar folder. If the program folder is still there, select/highlight the Ask Toolbar folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
There is a Video showing how to uninstall a program (Grinler) detailing how to add or remove program in Windows for those who find a visual aid appealing.Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

Step 3

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O2 - BHO: (no name) - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll


Close all browsers and other windows except for HijackThis, and click Fix Checked to have [b]HijackThis
fix the entries you checked.

[b]Step 4


Please post a new HijackThis log and advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
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#11 hanzi247

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Posted 29 March 2009 - 03:44 PM

ok so i ran the hijack this again. the 'ask' toolbar files weren't there - after i uninstalled the program.

here is the log. thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:41:47 PM, on 29/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\dlcgcoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\explorer.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [DivX Free Codec] C:\Program Files\DivX Free Codec\Divx Free Update.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...563/mcfscan.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\system32\dllhost.exe (file missing)
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8610 bytes

#12 hanzi247

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Posted 29 March 2009 - 04:52 PM

after sending this reply, i got a blue screen about physical memory dump. i restarted my computer and have even more 'could not read the memory ...' error messages. when i finally get through all these, i get a 'data execution prevention' message and when i close this, i just get a plain blue screen. there is no start button, desktop etc. i tried pressing ctrl alt dlt and got another 'data execution prevention' message ...

i tried to restart my pc a few times. so as it stands, my computer seems to no longer be working ... any help would be appreciated ;)

#13 suebaby41

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Posted 30 March 2009 - 09:55 AM

Nothing we have done would have caused the problems you are having.

Try this.
  • Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  • Click the Start button.
  • Click the arrow next to the Lock button.
  • Click Restart.
  • Do one of the following:
  • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. After hearing your computer beep once during startup, but before the Windows icon appears, press F8. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
  • Instead of Windows loading as normal, a menu should appear
  • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
  • On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.
  • This should as the name implies, restore your system to the state it was in before things went astray.
  • If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.
  • If this does not work – try booting into Safe Mode using the method above, only select the Safe Mode option when the menu appears.

You don't stop laughing when you get old; you get old when you stop laughing.
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#14 hanzi247

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Posted 30 March 2009 - 11:16 AM

so i restarted in 'last known configuration' and still get the 'data execution prevention' error message - windows has closed 'windows explorer.' i still had about 10 messages saying 'memory could not be read.'

it is now working in 'safe mode' - thanks! what should i do next?

#15 suebaby41

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Posted 30 March 2009 - 11:29 AM

In my research, I found this.
  • In IE, Tools> Internet Options> Advanced tab. Uncheck the box: Enable third-party browser extensions.
  • Click [b]Apply > OK > OK.
  • Reboot and see if you still have this problem. If it doesn't help, you can recheck it.

You don't stop laughing when you get old; you get old when you stop laughing.
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