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Warning Dangerous Software virus


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#1 webber

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Posted 06 March 2009 - 02:29 PM

Running Windows XP and somehow contracted the virus "Warning Dangerous Software" on the screen. I have Malwarebytes Malware removal software but it will not work now. I ran a system scan with Adaware and it quarantined and removed some files but now, when I reboot I get the blue screen of death after my computer comes up and some error messages appear. I can boot in safe mode but cannot run the Malwarebytes software for some reason. Any assistance would be greatly appreciated. Thank you.

Webber

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#2 rigel

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Posted 06 March 2009 - 05:01 PM

Please try this:

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 webber

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Posted 10 March 2009 - 06:38 AM

I could not access the www.bleepingcomputer.com website to follow your instructions. The computer with the infection(s) would not allow me to go into the forums area to download the SDFix program. Can I download from a non-infected PC to a flash drive and install? My system does allow me access to my home page (google) but the script now includes a virus warning. In addition, when I access IE the URL "removed" comes up as well. Please review and advise. Thank you.

Mod edit: made link safe

Edited by rigel, 10 March 2009 - 08:50 PM.


#4 rigel

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Posted 10 March 2009 - 08:52 PM

Yes... please download SDFix and move this to your computer - then run it according to the above instructions.

Also download these items for our next step:

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 webber

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Posted 11 March 2009 - 08:24 AM

I downloaded the three programs (SDFix, ATF Cleaneer and SUPERAntiSpyware) to a flash drive on a seperate uninfected computer. I rebooted into SAFE mode in the infected computer and copied all 3 programs to the desktop. Double clicking on the SDFix Icon does not do anything and program does not open. I did not get a Warning box when double clicking on the SDFix icon as well. No extratciton of SDFix files began either. What did I do wrong???? Like everyone, I am desperate for a fix on these two PC's that are infected. Thank you in advance for your assistance.

Webber

#6 rigel

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Posted 12 March 2009 - 11:22 AM

Try running ATF and SuperantiSpyware. Then after those have had a chance to remove part of the bad stuff, try running the SDFix procedure. If it will not run then, please just post the Superantispyware log.

Thanks

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 webber

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Posted 13 March 2009 - 04:04 PM

Ran ATF and it found a number of items to delete. I could not run SuperAntiSpyware in normal or safe mode.
I eneded up calling in our local PC services vendor and they had to copy the contents of the drive then delete it and re-install as I couldn't fix in a timely enough fashion. I still have one additional PC infected but not to the level of the one we had to re-install. Thank you for your input.

Webber




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