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told to post log here


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7 replies to this topic

#1 kytydad

kytydad

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Posted 06 March 2009 - 12:32 AM

Referred here from: http://www.bleepingcomputer.com/forums/t/207925/xp-hardly-running-moved/ ~ OB

i have gone through some malware removal with someone over in the am i infected forum and that person told me to post a log here. They also told me to post any plugin devices i have. the only 2 i can think of are my digital camera and my mp3 player.



DDS (Ver_09-02-01.01) - NTFSx86
Run by HP_Owner at 21:27:02.01 on Thu 03/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.503.151 [GMT -8:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Retrospect\Retrospect Express HD 2.5\retrorun.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Program Files\MozyHome\mozystat.exe
C:\WINDOWS\System32\vssvc.exe
C:\Documents and Settings\HP_Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [RetroExpress] c:\progra~1\retros~1\retros~1.5\RetroExpress.exe /h
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mozyho~1.lnk - c:\program files\mozyhome\mozystat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\309731\program\Updates from HP.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1.del\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1.del\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1.del\sbcsel~1.lnk - c:\program files\sbc self support tool\bin\matcli.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {FA010552-4A27-4cb1-A1BB-3E2D697F1639} - No File

============= SERVICES / DRIVERS ===============

R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2009-3-5 53752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-2-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]

=============== Created Last 30 ================

2009-03-05 21:26 0 a------- c:\windows\mozy.flt
2009-03-05 21:26 0 a------- c:\windows\mozy.blk
2009-03-05 21:26 53,752 a------- c:\windows\system32\drivers\mozy.sys
2009-03-05 21:26 --d----- c:\program files\MozyHome
2009-03-05 21:25 --d----- c:\docume~1\alluse~1\applic~1\RetroExp
2009-03-05 20:56 --d----- c:\docume~1\hp_owner\applic~1\wsInspector
2009-03-05 20:54 --d----- c:\program files\Startup Inspector for Windows
2009-03-05 20:53 10,624 a------- c:\windows\system32\drivers\gameenum.sys
2009-03-05 20:53 10,624 a------- c:\windows\system32\dllcache\gameenum.sys
2009-03-05 20:53 40,704 a------- c:\windows\system32\drivers\es1371mp.sys
2009-03-05 20:53 40,704 a------- c:\windows\system32\dllcache\es1371mp.sys
2009-03-05 17:55 --d----- c:\docume~1\alluse~1\applic~1\Retrospect
2009-03-05 17:54 --d----- c:\program files\Retrospect
2009-03-04 17:12 --d----- c:\docume~1\hp_owner\applic~1\SUPERAntiSpyware.com
2009-03-04 07:43 459,264 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-04 07:43 52,224 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-03-04 07:43 6,066,688 -------- c:\windows\system32\dllcache\ieframe.dll
2009-03-04 07:43 2,455,488 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-03-04 07:43 991,232 -------- c:\windows\system32\dllcache\ieframe.dll.mui
2009-03-04 07:43 383,488 -------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-04 07:43 267,776 -------- c:\windows\system32\dllcache\iertutil.dll
2009-03-04 07:43 63,488 -------- c:\windows\system32\dllcache\icardie.dll
2009-03-04 07:43 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-03-04 03:12 272,128 -------- c:\windows\system32\drivers\bthport.sys
2009-03-04 03:12 272,128 -------- c:\windows\system32\dllcache\bthport.sys
2009-03-04 03:11 2,180,352 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-04 03:11 2,136,064 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-04 03:11 2,057,728 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-04 03:11 2,015,744 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-04 03:04 --d----- c:\windows\system32\CatRoot_bak
2009-03-04 03:02 453,632 -------- c:\windows\system32\dllcache\mrxsmb.sys
2009-03-04 03:01 --d----- c:\windows\system32\PreInstall
2009-03-03 17:53 --d----- c:\docume~1\hp_owner\applic~1\Malwarebytes
2009-03-03 17:53 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-03 17:53 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-03 17:53 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-03 17:53 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-02 21:56 3,840 a------- c:\windows\system32\drivers\BANTExt.sys
2009-03-02 21:56 --d----- c:\program files\Belarc
2009-03-02 07:33 --d----- c:\windows\setupupd
2009-03-02 07:15 23,856 a------- c:\windows\system32\spupdsvc.exe
2009-03-01 22:12 --d----- c:\windows\system32\LogFiles
2009-03-01 22:12 4 a------- c:\windows\system32\gaopdxcounter
2009-03-01 22:11 --d----- c:\windows\system32\SoftwareDistribution
2009-03-01 22:10 118,656 a------- c:\windows\system32\drivers\Rtnicxp.sys
2009-03-01 22:10 73,728 a------- c:\windows\system32\RtNicProp32.dll
2009-03-01 22:06 94,208 a------- c:\windows\system32\igfxcpl.cpl
2009-03-01 22:06 163,840 a------- c:\windows\system32\igfxres.dll
2009-03-01 22:05 221,184 a------- c:\windows\system32\wmpns.dll
2009-03-01 22:05 1,841 a--shr-- c:\windows\system32\drivers\103C_HP_CPC_PS583AA-ABA a1020n_YC_0Pavi_QCNH513_E52NAheBLU1_47_IGoldfish3_SASUSTeK Computer INC._V1.xx_B3.19_T050310_WXH2_L409_M504_J200_7Intel_8Pentium 4_93.06_#050502_N_Z11C1048C_G80862582.MRK
2009-03-01 22:05 --d----- c:\docume~1\hp_owner\applic~1\Symantec
2009-03-01 22:05 --d----- c:\documents and settings\hp_owner\WINDOWS
2009-03-01 22:04 --d----- c:\documents and settings\HP_Owner
2009-03-01 21:53 21,504 a------- c:\windows\system32\hidserv.dll
2009-03-01 21:53 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-03-01 21:53 14,848 a------- c:\windows\system32\drivers\kbdhid.sys
2009-03-01 21:53 9,600 a------- c:\windows\system32\drivers\hidusb.sys
2009-03-01 21:53 31,616 a------- c:\windows\system32\drivers\usbccgp.sys
2009-03-01 20:19 --dshr-- c:\windows\system32\dllcache
2009-03-01 18:41 --d----- C:\325a5fc81d587e0be5d079
2009-03-01 17:41 --d----- c:\windows\ie8updates
2009-03-01 17:00 --d----- C:\8bec58019382da3b14015974
2009-03-01 16:29 --ds-r-- C:\assembly
2009-03-01 13:43 19,569 a------- c:\windows\005676_.tmp
2009-03-01 12:40 --d----- c:\program files\Vuze
2009-03-01 12:40 --d----- c:\program files\common files\i4j_jres
2009-03-01 12:26 --dshr-- C:\cmdcons
2009-02-28 10:31 -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-28 10:31 --d----- c:\program files\Lavasoft
2009-02-25 08:34 --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-02-24 18:42 --d----- c:\docume~1\alluse~1\applic~1\2DBoy
2009-02-24 18:41 --d----- c:\program files\WorldOfGoo
2009-02-23 07:40 --d----- c:\program files\Pegasys Inc
2009-02-23 07:21 --d----- c:\program files\VSO
2009-02-22 19:42 --d----- c:\docume~1\alluse~1\applic~1\LightScribe
2009-02-22 19:23 --d----- c:\program files\Sunbelt Software
2009-02-21 15:53 --d----- c:\docume~1\alluse~1\applic~1\FarmFrenzy2
2009-02-21 15:50 --d----- c:\program files\Farm Frenzy 2
2009-02-21 13:37 -cd-h--- c:\docume~1\alluse~1\applic~1\{51019853-129C-4EDE-9030-D5FD7BBD9AD0}
2009-02-21 10:23 --d----- C:\d9dd445c7142c80bcb5c
2009-02-21 09:32 --d----- C:\9e99bec69d47678284a8f09dd57804
2009-02-21 09:06 --d----- C:\b545f2c2c96bda4e9e49d0ed838c
2009-02-21 09:06 --d-hr-- C:\AHCache
2009-02-21 09:06 --d----- C:\476fd7c78f7ed0d869c4f168734f02e5
2009-02-21 09:05 -cd-h--- c:\docume~1\alluse~1\applic~1\{B46E1EF5-0B37-4DB4-A4E2-9F2B41036185}
2009-02-21 09:01 --d----- c:\docume~1\alluse~1\applic~1\DriverScanner
2009-02-21 09:00 -cd-h--- c:\docume~1\alluse~1\applic~1\{D5ABFFAD-D592-4F98-B02B-587125B4801F}
2009-02-21 08:28 --d----- c:\program files\vSoft
2009-02-20 07:40 --d----- c:\program files\Airport Mania
2009-02-19 07:58 --d----- c:\program files\Caricature Software
2009-02-18 17:48 --d----- c:\program files\Nero 9

==================== Find3M ====================

2009-01-16 21:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-19 01:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-18 21:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-18 21:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-11 03:57 333,184 a------- c:\windows\system32\dllcache\srv.sys
2008-11-30 10:46 110 a------- c:\docume~1\alluse~1\applic~1\MostFunGameId.bin
2008-03-18 19:13 2 a--shrot c:\windows\winstart.bat

============= FINISH: 21:27:34.95 ===============

Attached Files


Edited by Orange Blossom, 06 March 2009 - 06:08 PM.


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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  • Local time:09:37 AM

Posted 19 March 2009 - 09:31 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. Please download Trend Micro - HijackThis. Do a new scan with Trend Micro - HijackThis and post it in your next reply. Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 19 March 2009 - 09:34 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. Please download Trend Micro - HijackThis. Do a new scan with Trend Micro - HijackThis and post it in your next reply. Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 kytydad

kytydad
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Posted 20 March 2009 - 10:46 PM

since i first posted i had a few things happen. First my computer got way worse, i lost internet and many programs were disabled, i found out that i had the virut virus. i did a virus scan in safe mode and found over 13,000 viruut virus's, from what i understand every .exe file on my computer. i then did a windows reinstall that kept my personal files. my computer seems to be running better but is still freezing in some instances. thank you for helping me. here is my log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:25 PM, on 3/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shop.trendmicro.com/tmasy/eol.html?...&HEIGHT=480
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EPSON Stylus C86 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE /P23 "EPSON Stylus C86 Series" /O5 "LPT1:" /M "Stylus C86"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: AUTORU~1.del
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 8254 bytes

#5 suebaby41

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Posted 23 March 2009 - 07:37 AM

The only thing I see is that your Java Runtime Environment is outdated. If you like, I could suggest some scans if that would reassure you.


Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 12 (jre-6u12. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 12

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u12-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..

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#6 kytydad

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Posted 24 March 2009 - 08:19 AM

okay i will upgrade my jre thanks. i have 2 more questions. Can you recommend a good free firewall? And i have a laptop running vista and within the last week it all of a sudden takes 10 minutes to boot up.

#7 suebaby41

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Posted 24 March 2009 - 12:11 PM

A Firewall is an essential part of computer security and you do not appear to have a third party software firewall running on your system. If you have one, and I missed it, please ignore this. The firewalls in Windows XP SP2 and SP3 are more effective than that in SP1, but neither filters outbound traffic (traffic going out from your computer to the Internet). In SP2 and SP3 the firewall is ON by default, but in SP1 it is OFF by default. In Vista, the firewall operates both inbound and outbound, but by default, most outbound filtering in the Windows Vista firewall is turned off.

A third party firewall is generally considered to be more effective and more configurable and usually works on both inbound and outbound traffic.

There are several firewalls that provide better protection than the Windows SP2/SP3 firewalls. Follow these steps to turn off/disable the Windows Firewall before installing a new firewall:
  • Download the new firewall to your desktop.
  • Disconnect from the Internet.
  • Click Start > Control Panel.
  • Switch to Classic View if you have not already done so.
  • Double click on the Windows Firewall icon.
  • Click Off (Not recommended).
  • Install the new Firewall.
Do not attempt to run two software firewalls since like running two antivirus programs, they will possibly cause problems and conflict with each other.

There are a few firewalls available for free that appear to be good and easy to use:For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.


Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!
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#8 suebaby41

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Posted 05 April 2009 - 04:15 PM

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