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Several error loading Run.dll messages pop up upon log in, mcafee security center not working


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#1 nate0605

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Posted 05 March 2009 - 07:26 PM

Whenever I log in to my computer I receive several error messages about run.dll:
Error Loading C:\WINDOWS\xccdf16_0901319
Error Loading C:\WINDOWS\system32\guhiziho.dll
Error Loading C:\WINDOWS\system32\tuhuduta.dll
Error Loading C:\WINDOWS\system32\nevigapi.dll

Furthermore my Mcafee Security Center tells me that my computer is protected and when I click the fix button it says one or more problems can not be fixed. And despite the fact that I use firefox I get Internet Explorer pop-ups while on the web.

I have run Super Anti-Spyware complete scan multiple times and each time it has deleted plenty of files but never the ones causing these problems.

Any help greatly appreciated. Thanks in advance.

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#2 boopme

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Posted 05 March 2009 - 07:46 PM

Hello,first I will be moving this to the AM I Infected from the XP forum as you still have malware.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click HERE if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.



Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 nate0605

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Posted 05 March 2009 - 09:41 PM

Ok following the steps reccomended got rid of all the previously mentioned error messages, however now I got a new one:
Windows cannot find 'C:\WINDOWS\System32\3361\svchost.exe' Make sure you typed hte name correctly, and then try again. To search for a file, click the start button and then click search.

MBAM Log:
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\EKRN.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GUARD.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MCSHIELD.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avp.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdss.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\egui.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xcommsvr.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\xccinit (Spyware.OnlineGames) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\obexalibikixezi (Trojan.BHO) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pnuwolovolovo (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\txtfile\shell\open\command\ (Hijack.Notepad) -> Bad: ("C:\WINDOWS\system32\nxtepad.exe" "%1") Good: (notepad.exe %1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Delete on reboot.
C:\RECYCLER\S-1-1-50-100029255-100024210-100032067-6466.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Jcogihirewapanuv.dll (Trojan.BHO) -> Delete on reboot.
C:\WINDOWS\system32\3361\SVCHOST.EXE (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\INF\rundll33.exe (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\INF\xccdfb16_090131.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\INF\xccefb090131.scr (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bb1.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\comsa32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\seneka.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekatpxllqlw.sys (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\hgcheck.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msrstart.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nxtepad.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekahjqrnppo.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekapjcyjjxu.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekatumpvgvp.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekauwoxqkjk.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekayodxgxsi.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\umtcdtw.sys (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\w.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\~.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\uwubejuy.dll (Trojan.Agent) -> Delete on reboot.




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