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Windows Update error - winmqx32.dll/ Moved


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#1 blah22

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Posted 05 March 2009 - 12:55 PM

Hello, I'm usually pretty good at removing spyware and such, but this some seems potentially very delicate so I wanted to seek some help =)

I'm not sure if this is all related to my current problem or not but it may be so I'll list it.

First of all I'm running windows xp pro.

A few days ago I woke up and walked to my computer to find the message "Error Loading OS" (I had left my computer on the night before). I popped in the windows disc and booted from the cd and windows loaded and functioned fine. I ran sfx /scannow to no avail, then just ran a chkdsk /f and that seemed to fix it. To ensure I hadn't installed older versions of my windows files I headed to windows update but I got the error: Error number: 0x800704DD.

After googling this I arrived at: http://support.microsoft.com/kb/910341

Which instructs me to check some registry files. Well when I browse there, in my Notify folder I only find a folder called System Safety Monitor (I have this program installed) with 4 values in it. But then below it is a folder called Notify_Disabled. Inside this is a folder called winmqx32, which has many of the values listed in the microsoft support article in it.

I googled winmqx32 and it's apparently some spyware? But I'm not sure of how I should remove it because it appears to have modified the registry and I would rather not maim my windows install.

Any help would be greatly appreciated =)

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#2 Orange Blossom

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Posted 05 March 2009 - 10:33 PM

Hello blah22 and welcome to BC :thumbsup:

As no logs have been posted, I am shifting this topic from the HiJack This forum to the Am I Infected forum.

DO NOT NOW POST LOGS unless a specific log has been requested.

Please let us know what security programs you have installed.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 blah22

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Posted 07 March 2009 - 05:46 PM

Only Safety.net firewall and System Safety Monitor.

#4 boopme

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Posted 09 March 2009 - 08:43 PM

Hello please run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#5 blah22

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Posted 11 March 2009 - 03:16 PM

Here it is: When I ran the scan, it picked up a file on my desktop as malware...but I'm pretty sure it's not. It's a one-time use .exe that removes mouse acceleration in windows. So I didn't remove it.




Malwarebytes' Anti-Malware 1.34
Database version: 1836
Windows 5.1.2600 Service Pack 2

3/11/2009 3:14:36 PM
mbam-log-2009-03-11 (15-14-36).txt

Scan type: Quick Scan
Objects scanned: 67652
Time elapsed: 2 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\oreans32.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Julian\Desktop\accelfix.exe (Spyware.OnlineGames) -> Not selected for removal.

#6 boopme

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Posted 11 March 2009 - 03:46 PM

This file is part of mediatickets spyware - the file is a random one with constants:
C:\WINDOWS\system32\win***32.dll

This file is notoriously hard to remove, and a special method must be used to do so. To do so safely and properly We need to run HJT.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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