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Definitely Infected


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#1 Howie10

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Posted 05 March 2009 - 06:28 AM

Hi there, I am running Windows XP pro., or at least trying to! I can manage to open up to desktop, but with errors like:explorer.exe encountered problem needs to close, error loading C:\WINDOWS\system32\cmlniyvq.dll ,Revocation information for the security certificate not available and various otherfaults. I have AVG,Superantispyware, Uniblue, Threatfire and Registry Easy installed. They find some corrupt files and faults, sometimes a lot, sometimes not, but it doesnt cure the problem.
I have now got mbam and SDFix on the computer. Although the virus...or whatever would not allow me to download them. I downloaded them on my laptop, put them on my external hard drive, then put them into my problem computer.......but !!!!
the computer will not let me install them!
I have put them on my desktop, but when i hit start or double click, it seems to try and then stop. same with both mbam and SDFix.
Been at it for 4 days now !!!
Wish I knew more about computers. can anybody help?, or do I just set fire to the damn thing.
Howie :thumbsup:

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#2 DaChew

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Posted 05 March 2009 - 08:23 AM

Having 2 antivirus programs installed and running can lead to disasterous results, same with those registry cleaners.

Add a serious infection that's blocking malware removal programs and you may never fix the computer.

Renaming the installers and executables might get the programs to install and run?

Have you considered reloading your computer?
Chewy

No. Try not. Do... or do not. There is no try.

#3 Howie10

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Posted 05 March 2009 - 12:13 PM

Hi there, thanks for the response. Didn'nt know having more than one antivirus or registry cleaner would do that, nobody ever tells you when you get 'em.
Leaving a re-install as a last resort. couldn't do it myself, havn't got the discs or the now how!
Thought there might be a way to run SDFix.

#4 DaChew

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Posted 05 March 2009 - 05:02 PM

You might want to use safemode

http://www.malwareremoval.com/tutorials/safemodeboot.php

and start backing up any noninfectable data you have

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.




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