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nasty virus problems, causing shutdowns (NT Authority), preventing internet access and mcafee from working


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1 reply to this topic

#1 onlinerob

onlinerob

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Posted 04 March 2009 - 09:47 PM

Hi There

Any help on this would be appreciated (Running Toshiba Satellite A100 -998 / Windows XP Media Edition 2005)

My whole family uses this laptop so not sure what was executed or downloaded to cause the problems in the first place, sending this email from other computer as no internet access from the laptop.

Keep getting NT Authority shutdown message, been stopping this by entering "shutdown -a" into the run box from the start menu

Installed latest stinger tool from MCAfee which seems to have slowed down the NT Authority messages but PC is still running pretty sluggish and I cannot connect to wireless network so even tried hard wiring the cable broadband modem directly the laptop with no luck.

When running MCAfee it either shuts down during scan or wont start a scan in the first place, downloaded a super DAT file on another computer from McAfee support site, burnt it onto a CDR and when I launched it on the laptop it said that could not find any qualifying McAfee product to install the latest definitions.

I have also tried the McAfee scans in safe mode and tried to access the internet in Safe mode with Networking but both to no joy,

Any help or advice would be greatly appreciated


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:20:08, on 05/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\WinPcap\rpcapd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Desktop Search\wds_sl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\prunnet.exe
C:\WINDOWS\System32\reader_s.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\McAfee\MQC\McpAdmin.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\Documents and Settings\ROB\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
O2 - BHO: {c5220e7e-d7ad-ee2b-ec34-80ee3406a383} - {383a6043-ee08-43ce-b2ee-da7de7e0225c} - C:\WINDOWS\system32\soljse.dll
O2 - BHO: (no name) - {50ca095d-d964-4c52-bfcb-c1017f395821} - C:\WINDOWS\system32\fuyegito.dll
O2 - BHO: (no name) - {58D44D10-8499-4F93-AD84-CBA229AC5957} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {a8b1f0cf-c312-4d5e-b95d-49bbf0fe95df} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Pinnacle WebUpdater] "C:\Program Files\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s -f=UpdateVersion.xml -url=http://cdn.pinnaclesys.com/SupportFiles
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [dilerarilu] Rundll32.exe "C:\WINDOWS\system32\gesosore.dll",s
O4 - HKLM\..\Run: [103aa9ae] rundll32.exe "C:\WINDOWS\system32\sujiyopo.dll",b
O4 - HKLM\..\Run: [CPM13099a32] Rundll32.exe "c:\windows\system32\wufusazo.dll",a
O4 - HKLM\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKCU\..\Run: [comidle] "C:\Documents and Settings\ROB\Application Data\comidle\comidle.exe" 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\ROB\reader_s.exe
O4 - HKLM\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe
O4 - HKUS\S-1-5-19\..\Run: [dilerarilu] Rundll32.exe "C:\WINDOWS\system32\gesosore.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [dilerarilu] Rundll32.exe "C:\WINDOWS\system32\gesosore.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [oanctsnz.exe] C:\WINDOWS\oanctsnz.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [tjxycwdk.exe] C:\WINDOWS\tjxycwdk.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [tjxxmmsi.exe] C:\WINDOWS\tjxxmmsi.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [xllihhuj.exe] C:\WINDOWS\xllihhuj.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [oanctsnz.exe] C:\WINDOWS\oanctsnz.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe (User 'Default user')
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.beatport.com
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\sibulupu.dll c:\windows\system32\wufusazo.dll soljse.dll
O20 - Winlogon Notify: byXqQGAt - byXqQGAt.dll (file missing)
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\wufusazo.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\wufusazo.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 12673 bytes

Forgot to mention that I also tried system restore, but when I chose various bold dates to restore to, would not complete the process, just keep pressing next and nothing happens.

Also tried running Symantec Fix Blast 1.0.6.1, that completed a full scan with no sign of W32 blaster worm or variants.


Am a totally newbie here so apologies if any of this is submitted i the wrong way for the forum

as mentioned above any help or advice much appreciated,

Regards

Rob

Edited by onlinerob, 04 March 2009 - 09:52 PM.


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#2 Rodav

Rodav

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Posted 10 March 2009 - 08:17 PM

Hi,

Unfortunately I have some bad news, your computer is infected with Virut.

Virut is capable of infecting all the machine's executable files (.exe) and screensaver files (.scr). However, the problem is that the virus has a number of bugs in its code, and as a result, it may misinfect a proportion of executable files and therefore, the files are corrupted beyond repair. As of now, security experts suggest that a format and clean install, or destructive recovery if you have an OEM recovery partition, is the best way to clean the infection and it is the best way to return the machine to its normal working state.

Backup all your documents and important items (personal data, work documents, etc) only. DO NOT backup any executable files (software) and screensavers (*.scr). It attempts to infect any accessed .exe or .scr files by appending itself to the executable.

Also, avoid backing up compressed files (zip/cab/rar) files that have .exe or .scr files inside them. Virut can penetrate and infect .exe files inside compressed files too.

I don't feel there is any point in trying to clean this machine. Sorry to be the bearer of bad news, but that's how I see it.

You can read more about it here if you want; http://miekiemoes.blogspot.com/2009/02/vir...s-throwing.html

If you have any questions let me know.




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