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Strange issues - any advice?


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#1 sucosam

sucosam

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Posted 04 March 2009 - 02:49 PM

Hi everyone.

Running Windows XP Pro
So I have some interesting issues and I'm having a heck of a time to resolve them. It started out where I had attempted to install a license for a movie I was trying to watch in Windows Media player. It never seemed to download and I ended up doing end task on it. Yes, this was a downloaded movie :thumbsup: . At any rate, things were sluggish before this occured, but were worse since. I rebooted, and when I did, first thing I noticed was my start menu bar had the Windows classic look to it instead of the green and blue XP look. I tried opening IE and got the hourglass for a moment and then nothing. Looking in task manager, I could see iexplore.exe for a split second then it disappeared. I tried re-registering some DLL files, but this hasn't helped.

I searched online (on another computer) and tried some tricks that involved loading windows with minimal services, and this seemed to make it worse. I couldn't load IE, but I could play world of warcraft. go figure. I'm writing this now while in Safe Mode. My audio doesn't work if I load iTunes, or YouTube, but I can hear startup and shutdown wavs.

I installed Spybot S&D but can't launch it. I can't even install AdAware. I ran my Cogeco Security software and it found 23 viruses. I did Clean/Quarantine on all of them, rebooted, but still have issues launching IE, or running much of my software. Also, when I do get IE loaded, and I go to a search engine, I can search for something like 'recipes'...but when I click on a link, it comes up with something that looks like scam pages...not the link I clicked. I still feel I have viruses, or malware, or something. I'm not sure what to do next, or what options I have. Any advice is greatly appreciated.

Regards,

sucosam

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#2 Guest_The weatherman_*

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Posted 04 March 2009 - 02:55 PM

Hello there sucosam, welcome to Bleeping Computer.

Please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

regards,

The weatherman

#3 sucosam

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Posted 04 March 2009 - 03:46 PM

I also seem to be missing ActiveX. I went through security settings for IE and enabled it, or set it to prompt me, but I'm getting the message that ActiveX has to be installed. This was when I tried the mcafee one. The first one (panda) didn't load at all in safe mode, trying again in normal mode.

Edited by sucosam, 04 March 2009 - 03:46 PM.





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