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Audio Issues


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2 replies to this topic

#1 Shana Y

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Posted 03 March 2009 - 11:56 PM

Hello everyone. I'm having a tough time right now. Recently, my computer stopped playing sound. I tried downloading the driver for my laptop using Toshiba.com and installing it again, but I haven't been able to get it to work. A few minutes ago, while running hijakthis...it worked, but once I restarted it isn't working again. When I click on the master volume icon in the system tray it says there are no active mixers available, and also when I go into the audio devices, it says there are none installed, but it lists about 8 different devices.

I have run Malwarebytes and Hijack this and they show problems, I fix them, but this keeps happening. I need help! LOL

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#2 dc3

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Posted 04 March 2009 - 12:38 AM

I see that you have a open HJT Log

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working on logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled haven't received an answer in five days.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 tg1911

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Posted 04 March 2009 - 12:48 AM

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to send me a PM.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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