Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Infected with 'Total Virus Protection'

  • Please log in to reply
4 replies to this topic

#1 Lack


  • Members
  • 4 posts
  • Local time:05:37 AM

Posted 03 March 2009 - 10:28 PM

The infected computer is running Windows XP SP2. My father’s computer has become infected with what I believe is the rouge-ware known as ‘Total Virus Protection.’ He opened the file, so it has become active, but he did not buy the fake software. The symptoms include a significant slowdown in running programs, and non-stop pop-ups advising that I buy the program and claiming that the system is failing. There is also a fake button in the start bar, which came with a fake windows alert. In addition to these issues, I have also been unable to start the task-manager through any means. It has been completely disabled and the system does not recognize the account as an administrator. All of these problems also are apparent in Safe-Mode. When I ran my virus scanner, Asquared, it detected over 30 viruses that had come in with it and removed them. However, my scanner has been unable to remove ‘Total Virus Protection.’ In addition to the DDS log I am also including a HJT log. Thank you very much for taking the time to read this and help me out. You are the best.

DDS (Ver_09-02-01.01) - NTFSx86 MINIMAL
Run by Administrator at 21:56:21.45 on Tue 03/03/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1535.1094 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

mSearch Bar =
uInternet Connection Wizard,ShellNext = hxxp://easyfastredirect.com/1/?wmid=totosamzz
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\ntos.exe,
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {45fc0c29-e5bf-4d25-ae58-fd7698138c6c} - c:\windows\system32\dmcomposa.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [userinit] c:\windows\system32\ntos.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [GWMDMpi] c:\windows\GWMDMpi.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [WorksFUD] c:\program files\microsoft works\wkfud.exe
mRun: [CHotkey] mHotkey.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Omnipage] c:\program files\scansoft\omnipagese\opware32.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Dxoxahasafoxo] rundll32.exe "c:\windows\Ytoyil.dll",e
mRun: [odb] c:\windows\odb.exe
mRun: [UpdateWin] c:\windows\system32\1025j.exe
mRun: [runsql] c:\windows\runsql.exe
mRun: [vlc] c:\windows\vlc.exe
mRun: [wdmon] c:\windows\wdmon.exe
mRun: [netw] c:\windows\svw.exe
mRun: [netx] c:\windows\svx.exe
mRun: [netzip] c:\windows\svzip.exe
mRun: [netsv32] c:\windows\sv.exe
mRun: [netc] c:\windows\svc.exe
mRun: [net64] c:\windows\svhoster.exe
mRunServices: [UpdateWin] c:\windows\system32\1025j.exe
dRun: [userinit] c:\windows\system32\ntos.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tabuse~1.lnk - c:\windows\system32\wtablet\TabUserW.exe
uPolicies-system: DisableTaskMgr = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
mPolicies-system: DisableTaskMgr = 1 (0x1)
mPolicies-system: DisableRegistryTools = 1 (0x1)
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\progra~1\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122811401073
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Notify: WRNotifier - WRLogonNTF.dll
STS: IPC Configuration Utility - No File
STS: Windows Installer Class: {020487cc-fc04-4b1e-863f-d9801796230b} - c:\docume~1\admini~1\locals~1\temp\wndutl32.dll

================= FIREFOX ===================

FF - ProfilePath -

c:\program files\mozilla firefox\greprefs\all.js - pref("backups.number_of_prefs_copies", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.link.open_newwindow.ui", 3); // prefs UI version
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.closed", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.document", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.frames", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.history", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.length", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.opener", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.parent", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.self", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.top", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.window", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.DOMParser,parseFromString", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.DOMParser,parseFromStream", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.disable_window_open_feature.status", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("advanced.always_load_images", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.protocol-handler.external.help", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.connect.timeout", 30); // in seconds
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.request.timeout", 120); // in seconds
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN_show_punycode", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.image.imageBehavior", 0); // 0-Accept, 1-dontAcceptForeign, 2-dontUse
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.cookieBehavior", 3); // 0-Accept, 1-dontAcceptForeign, 2-dontUse, 3-p3p
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.id", "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.version",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.extensions.version", "1.0");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.build_id",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.autoUpdateEnabled", true); // Whether or not background app updates
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.url", "chrome://mozapps/locale/update/update.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.updatesAvailable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.lastUpdateDate", 0); // UTC offset when last App update was
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.performed", false); // Whether or not an update has been
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.autoUpdateEnabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.autoUpdate", false); // Automatically download and install
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.interval", 604800000); // Check for updates to Extensions and
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.lastUpdateDate", 0); // UTC offset when last Extension/Theme
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.severity.threshold", 5);// The number of pending Extension/Theme
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.count", 0); // The number of extension/theme/etc
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.interval", 3600000); // Check each of the above intervals
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.showSlidingNotification", true); // Windows-only slide-up taskbar
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.severity", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("general.useragent.vendor", "Firefox");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("general.useragent.vendorSub",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.update.resetHomepage", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.startup.homepage_override.1", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.turbo.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://browser/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://browser/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update_notifications.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update_notifications.provider.0.frequency", 7); // number of days
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.xul.error_pages.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("pfs.datasource.url", "chrome://mozapps/locale/plugins/plugins.properties");

============= SERVICES / DRIVERS ===============

R0 fasttrak;fasttrak;c:\windows\system32\drivers\Fasttrak.sys [2002-9-11 73856]
S2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-1-30 421496]

=============== Created Last 30 ================

2009-03-01 17:49 <DIR> --d----- c:\program files\Trend Micro
2009-02-27 18:48 101,376 a------- c:\windows\system32\dmcomposa.dll
2009-02-27 18:47 664 a------- c:\windows\system32\d3d9caps.dat
2009-02-26 22:53 280,064 a------- c:\windows\svhoster.exe
2009-02-26 22:53 233,472 a------- c:\windows\svc.exe
2009-02-26 22:53 281,600 a------- c:\windows\svzip.exe
2009-02-26 22:53 281,600 a------- c:\windows\sv.exe
2009-02-26 22:53 233,472 a------- c:\windows\wdmon.exe
2009-02-26 22:53 233,472 a------- c:\windows\svx.exe
2009-02-26 22:53 233,472 a------- c:\windows\svw.exe
2009-02-26 22:53 232,960 a------- c:\windows\vlc.exe
2009-02-26 22:53 281,600 a------- c:\windows\runsql.exe
2009-02-26 22:52 109 a--sh--- c:\windows\system32\882478728.dat
2009-02-26 22:52 <DIR> --dsh--- c:\windows\system32\wsnpoem
2009-02-26 22:52 233,472 a------- c:\windows\odb.exe
2009-02-26 22:52 40,448 ---shr-- c:\windows\system32\1025j.exe
2009-02-26 22:52 38,912 a------- c:\windows\Ytoyil.dll

==================== Find3M ====================

2009-02-28 10:17 15,819 a------- c:\windows\system32\tablet.dat
2008-12-20 18:15 826,368 a------- c:\windows\system32\wininet.dll

============= FINISH: 21:57:15.89 ===============

HJT Log Below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:56 PM, on 3/1/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Safe mode

Running processes:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bestbuy.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://easyfastredirect.com/1/?wmid=totosamzz
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {45FC0C29-E5BF-4D25-AE58-FD7698138C6C} - C:\WINDOWS\system32\dmcomposa.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [GWMDMpi] C:\WINDOWS\GWMDMpi.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Dxoxahasafoxo] rundll32.exe "C:\WINDOWS\Ytoyil.dll",e
O4 - HKLM\..\Run: [odb] C:\WINDOWS\odb.exe
O4 - HKLM\..\Run: [UpdateWin] C:\WINDOWS\system32\1025j.exe
O4 - HKLM\..\Run: [runsql] C:\WINDOWS\runsql.exe
O4 - HKLM\..\Run: [vlc] C:\WINDOWS\vlc.exe
O4 - HKLM\..\Run: [wdmon] C:\WINDOWS\wdmon.exe
O4 - HKLM\..\Run: [netw] C:\WINDOWS\svw.exe
O4 - HKLM\..\Run: [netx] C:\WINDOWS\svx.exe
O4 - HKLM\..\Run: [netzip] C:\WINDOWS\svzip.exe
O4 - HKLM\..\Run: [netsv32] C:\WINDOWS\sv.exe
O4 - HKLM\..\Run: [netc] C:\WINDOWS\svc.exe
O4 - HKLM\..\Run: [net64] C:\WINDOWS\svhoster.exe
O4 - HKLM\..\RunServices: [UpdateWin] C:\WINDOWS\system32\1025j.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122811401073
O22 - SharedTaskScheduler: IPC Configuration Utility - IPC Configuration Utility - (no file)
O22 - SharedTaskScheduler: Windows Installer Class - {020487CC-FC04-4B1E-863F-D9801796230B} - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\wndutl32.dll (file missing)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: Web Update Service by PowerProgrammer (WebUpdate) - Data Perceptions / PowerProgrammer - C:\WINDOWS\system32\WebUpdateSvc.exe

End of file - 6485 bytes

Attached Files

BC AdBot (Login to Remove)


#2 random/random


  • Malware Response Team
  • 2,704 posts
  • Gender:Male
  • Local time:09:37 AM

Posted 12 March 2009 - 03:27 PM

This computer is heavily infected, including variants of Infostealer.Banker.C, Backdoor.IRC.Zapchast and Infostealer.Ldpinch.

I am sorry to inform you that one or more of the identified infections on your system is a Backdoor Trojan.

Backdoor Trojans are the most dangerous and most widespread type of Trojan. Backdoor Trojans provide the author or "master" of the Trojan with remote "administration" of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, Backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

In addition to the Backdoor Trojans that have been identified, your computer is afflicted with multiple other infections. Although we can make an attempt to clean this machine, we cannot guarantee that it will be secure afterwards. Your best and safest course of action is a reformat and reinstallation of the Windows operating system.

If you do decide to attempt cleaning rather than a reformat, do understand that although we may be able to remove all known visible malware, we cannot guarantee that unknown and unseen malware will have been removed, nor will your system be restored to its pre-infection state. We cannot remedy unknown changes the malware may likely have made in order to allow itself access, nor can we repair the damages it may possibly have caused to vital system files.

Please note that even if we should be successful in removing these infections from your system, it is quite possible that the changes made to the system by the malware may impact negatively on your computer during the removal process. In short, your system may never regain its former stability or its full functionality without a reformat.

Should you have any questions, please feel free to ask.

#3 Lack

  • Topic Starter

  • Members
  • 4 posts
  • Local time:05:37 AM

Posted 13 March 2009 - 11:58 AM

Thank you very much. I thought that it was probably a lost cause, but I wanted to be sure. I disconnected it from the web as soon as I saw that it was infected and now I am very glad that I did. Once again, thank you very much. I will definitely post here in the future.

#4 Lack

  • Topic Starter

  • Members
  • 4 posts
  • Local time:05:37 AM

Posted 13 March 2009 - 12:02 PM

Actually, I do have one question. Would it be safe to move picture files on the infected PC to a clean one? Thanks again.

Edited by Lack, 13 March 2009 - 12:06 PM.

#5 random/random


  • Malware Response Team
  • 2,704 posts
  • Gender:Male
  • Local time:09:37 AM

Posted 13 March 2009 - 10:18 PM

It will probably be OK to move the picture files, but it would be best to scan them with an antivirus program.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users