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Several little problem :$


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#1 krazy2chat

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Posted 03 March 2009 - 10:15 PM

Right so when i plug in my USB pen or my ipod, a warning sign comes up saying

'Windows - No Disk
These is no disk in the drive. Please insert a disk into drive.'

this comes up about 5times and then goes for around a minute and then reappears again 5 times until i restart my computer

previously a user called "swordie" gave another user advice:
Telling them to install MBAM and run a quick scan and then downloading Avast anti-spyware and running a scan.

Are there any other ideas on what may be wrong?

----------------------------------------------------------------

Problem number 2: A few months ago, i formatted and reinstalled my entire system and since then, everytime i start up my computer a black screen comes up, i then have to press F1 to continue and then press enter to use windows XP =S i have no idea what exactly i did...any ideas?

---------------------------------------------------------------

Final problemo, after the formatting and reinstalling, my keyboard keys are a bit jumbled up i.e. the "@" is where the " symbol should be and i don't have a Pound sign on my keyboard anymore the hash key has replaced it =s what on earth have i done?


Thankyou in advance for any help =)

The MBAM log file:


Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 2

3/4/2009 3:14:56 AM
mbam-log-2009-03-04 (03-14-51).txt

Scan type: Quick Scan
Objects scanned: 80518
Time elapsed: 7 minute(s), 11 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 31
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 10
Files Infected: 19

Memory Processes Infected:
C:\WINDOWS\service.exe (Backdoor.Bot) -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\TypeLib\{e343edfc-1e6c-4cb5-aa29-e9c922641c80} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{d8560ac2-21b5-4c1a-bdd4-bd12bc83b082} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.Shopping.Report) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.Shopping.Report) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\shoppingreport (Adware.Shopping.Report) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> No action taken.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> No action taken.

Folders Infected:
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> No action taken.
C:\Program Files\ShoppingReport (Adware.Shopping.Report) -> No action taken.
C:\Program Files\ShoppingReport\Bin (Adware.Shopping.Report) -> No action taken.
C:\Program Files\ShoppingReport\Bin\2.5.0 (Adware.Shopping.Report) -> No action taken.
C:\Program Files\Setup Wizard (Trojan.Agent) -> No action taken.

Files Infected:
C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll (Adware.Shopping.Report) -> No action taken.
C:\RECYCLER\S-1-5-21-746137067-1532298954-839522115-1003\Dc21.exe (Malware.Tool) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Desktop\Setup(2).exe (Adware.Zango) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> No action taken.
C:\Documents and Settings\Anisha Kothari\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> No action taken.
C:\Program Files\ShoppingReport\Uninst.exe (Adware.Shopping.Report) -> No action taken.
C:\Program Files\Setup Wizard\notepad.exe (Trojan.Agent) -> No action taken.
C:\Program Files\Setup Wizard\settings.ini (Trojan.Agent) -> No action taken.
C:\Program Files\Setup Wizard\SetupWizard.exe (Trojan.Agent) -> No action taken.
C:\Program Files\Setup Wizard\unins000.dat (Trojan.Agent) -> No action taken.
C:\Program Files\Setup Wizard\unins000.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\MSVolume.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\service.exe (Backdoor.Bot) -> No action taken.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> No action taken.

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#2 Swordie

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Posted 03 March 2009 - 10:17 PM

You still have the same problem with your USB?

And did you delete the malware instances? Your log all say "No action taken."
Run the scan again and delete them all... Or else it's going to do nothing and probably make it even worse.

Oh, and btw: I did tell someone to do that, but Avast is a Anti-Virus program. Just had to clarify that before someone though I was :thumbsup:

Edited by Swordie, 03 March 2009 - 10:18 PM.

Who said I couldn't have everything?

#3 krazy2chat

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Posted 03 March 2009 - 10:25 PM

right, i've deleted all the malware instances and it restarted my computer, do u want me to test out my usb now?
lol yeah and i realized you asked the other user to download that avast anti-spyware because u thought they had a virus =)

(Thankyou for your help by the way!)

#4 Swordie

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Posted 03 March 2009 - 10:30 PM

Not a problem, we're here to help.

And yes, would you please restart and see if they work?
Who said I couldn't have everything?

#5 krazy2chat

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Posted 03 March 2009 - 10:35 PM

Right, i've restarted the computer, plugged my USB in and the same "no disk" warning still keeps popping up!
I know it's an error with my computer and not my USB because my USB works on all other computers. x

#6 Swordie

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Posted 03 March 2009 - 10:54 PM

I think you might have fried your USB ports. In this case, I would probably see if I could replace your PCI USB 2.0 Card. It looks like a Networking Card, one of those wireless, laptop ones.

Or, we can try and reinstall the drivers.
What you do is:

Get to Device manager; uninstall your USB Drivers, then Re-Install them after reboot. If it doesn't work; PCI is your next step. I'm not quite sure how the device manager works, since I rarely have problems with my drivers, so I'll go look it up for you real quick.
Who said I couldn't have everything?

#7 Swordie

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Posted 03 March 2009 - 10:59 PM

here is one from Louis (hamluis)

Go into Device Manager (Start/Run...type devmgmt.msc and hit OK/Enter) and uninstall all USB controllers. Reboot...check Device Manager and the USB ports for functionality.


Hopefully this will solve the problem.
Who said I couldn't have everything?

#8 krazy2chat

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Posted 04 March 2009 - 08:08 PM

I did that, but every time i tried accessing my USB after that it would say access denied!
so i ran the avast boot scan thing...turned out i had a few viruses (trojan etc...on the computer AND the usb!) so i got rid of them all and it's all working:) thankyou so much for all the help :thumbsup: x


any idea on starting up the computer?...it always says "no diskette....failure, F1 to contnue F2 to...." (can't quite remember everything..) x

#9 Swordie

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Posted 04 March 2009 - 10:22 PM

Woah Woah, NO DISKETTE?
This might lead on to a more serious problem. Can you tell me exactly what happens when you see "No diskette"?.
Who said I couldn't have everything?

#10 krazy2chat

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Posted 05 March 2009 - 11:40 AM

When i turn on my computer the following happens:

it says Diskette drive 0 seek failure
press F1 to continue, F2 to enter setup

(I press F1)

then it says:

Please select operating system to start

Microsoft Windows XP Professional
Microsoft Windows XP Professional

For troubleshooting and advanced setup press F8

(I select the first microsoft windows XP prof. and then my computer starts up as normal) x




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