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Windows Installer Service


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#1 cjsears

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Posted 06 June 2005 - 10:44 PM

I'm having a problem with Windoze XP Home, SP2. When I tried to upgrade to Office 2003 basic, an error message pops up saying,

"The windows installer service could not be accessed. This can occur if you are running windows in safe mode or if the windows installer is not correctly installed.Contact support personnel for assistance."

I'm not running windows in safe mode and I've never seen this problem before. I've since tried to install msn messenger 7.0 with the same result. I've tried to re-install the windows installer, but i'm not sure how to install only this component; it's not in the "optional windows components" list. I'd really rather not re-install windows if i can avoid it, what should I try next? :thumbsup:

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#2 stidyup

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Posted 07 June 2005 - 01:53 AM

See if the windows installer clean up utility can help.

Download here

Also have a look at this page here.

Edited by stidyup, 07 June 2005 - 01:55 AM.


#3 cjsears

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Posted 08 June 2005 - 01:27 AM

thanks a lot stidyup, that page was excellent, solved my problem beautifully! cheers! :thumbsup:




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