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rundll32.exe Is missing


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#1 jarac5

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Posted 03 March 2009 - 05:56 PM

This missing file will not allow me to operate "control panel" any help out there ! I also get a message " retrieval of hot key failed, error code 0x00031402, 0x00000002 Thanks.

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#2 garmanma

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Posted 03 March 2009 - 08:18 PM

What missing file? post the error message in its entirety, please
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#3 jarac5

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Posted 03 March 2009 - 09:39 PM

Message reads : " Windows cannot find 'C:\Windows\system32\rundll32.exe "

#4 quietman7

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Posted 03 March 2009 - 10:16 PM

RunDLL32.exe is a legitimate Windows file that executes/loads .dll (Dynamic Link Library) modules which too can be legitimate or sometimes malware related. The Cannot find... error message usually occurs because of a missing or corrupted Rundll32.exe file or can be caused by malware.

There are several ways to fix this:
1. There should have a backup copy of rundll32.exe on your system. Use Windows Explorer and check for a Service Pack install: C:\WINDOWS\ServicePackFiles\i386

Look inside that folder, find rundll32.exe, right-click on it, choose "copy" and paste it into your C:\Windows\system32 folder.

2. You can download a replacement here and place it in the location specified for your operating system.

3. Insert your Windows XP CD disk in the CD ROM drive.
  • Click Start > Run and type: expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe
    where X is the letter of your CD ROM Drive.
  • Press OK and restart the computer.
You can also do this from a command prompt:
  • Insert your Windows XP CD disk in the CD ROM drive.
  • Click Start > Run and type: cmd
  • Press Enter and type: expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe
  • Press Enter again, close the command prompt and restart your computer.

Edited by garmanma, 04 March 2009 - 11:34 AM.

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