Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


rundll32.exe Is missing

  • Please log in to reply
3 replies to this topic

#1 jarac5


  • Members
  • 2 posts
  • Local time:03:40 AM

Posted 03 March 2009 - 05:56 PM

This missing file will not allow me to operate "control panel" any help out there ! I also get a message " retrieval of hot key failed, error code 0x00031402, 0x00000002 Thanks.

BC AdBot (Login to Remove)


#2 garmanma


    Computer Masochist

  • Members
  • 27,809 posts
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:04:40 AM

Posted 03 March 2009 - 08:18 PM

What missing file? post the error message in its entirety, please
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 jarac5

  • Topic Starter

  • Members
  • 2 posts
  • Local time:03:40 AM

Posted 03 March 2009 - 09:39 PM

Message reads : " Windows cannot find 'C:\Windows\system32\rundll32.exe "

#4 quietman7


    Bleepin' Janitor

  • Global Moderator
  • 51,734 posts
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:40 AM

Posted 03 March 2009 - 10:16 PM

RunDLL32.exe is a legitimate Windows file that executes/loads .dll (Dynamic Link Library) modules which too can be legitimate or sometimes malware related. The Cannot find... error message usually occurs because of a missing or corrupted Rundll32.exe file or can be caused by malware.

There are several ways to fix this:
1. There should have a backup copy of rundll32.exe on your system. Use Windows Explorer and check for a Service Pack install: C:\WINDOWS\ServicePackFiles\i386

Look inside that folder, find rundll32.exe, right-click on it, choose "copy" and paste it into your C:\Windows\system32 folder.

2. You can download a replacement here and place it in the location specified for your operating system.

3. Insert your Windows XP CD disk in the CD ROM drive.
  • Click Start > Run and type: expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe
    where X is the letter of your CD ROM Drive.
  • Press OK and restart the computer.
You can also do this from a command prompt:
  • Insert your Windows XP CD disk in the CD ROM drive.
  • Click Start > Run and type: cmd
  • Press Enter and type: expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe
  • Press Enter again, close the command prompt and restart your computer.

Edited by garmanma, 04 March 2009 - 11:34 AM.

Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users