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Antivirus 360 ad popup/ Vundo Trojan infection


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8 replies to this topic

#1 Mels

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Posted 03 March 2009 - 03:20 PM

Hello,
I opened up a file attached to an email and I managed to download the Vundo Trojan. I tried cleaning it with my antivirus software but it keeps popping up on my CA anti-spyware scan. I keep getting the antivirus 360 ad popup when I use Internet Explorer. I have Vista as my operating system. I tried running the DDS tool but have been unable to get any further than the black screen with the following message at the bottom:

EDS.EXE: couldn't write 1 item to stdout: Bad file descriptor
FINDSTR: No search strings

I tried downloading the tool in both IE and Firefox and was received the same message for both. I am not sure what else I can do in order to provide more information. Any assistance would be appreciate it. Thank you!

BC AdBot (Login to Remove)

 


#2 garmanma

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Posted 03 March 2009 - 08:09 PM

Welcome to BC
We will deal with DDS a little later on. First run Mbam:
----------------------------------------

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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why won't my laptop work?

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#3 Mels

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Posted 04 March 2009 - 11:30 AM

Ok here is the report I copied from MBAM.


Malwarebytes' Anti-Malware 1.34
Database version: 1817
Windows 6.0.6001 Service Pack 1

3/4/2009 4:26:45 PM
mbam-log-2009-03-04 (16-26-45).txt

Scan type: Quick Scan
Objects scanned: 63940
Time elapsed: 7 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 garmanma

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Posted 05 March 2009 - 02:56 PM

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review

Then

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 Mels

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Posted 05 March 2009 - 05:14 PM

Ok here is the updated log with full scan now I am going to run the ATF Cleaner.


Malwarebytes' Anti-Malware 1.34
Database version: 1821
Windows 6.0.6001 Service Pack 1

3/5/2009 10:12:00 PM
mbam-log-2009-03-05 (22-12-00).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 193689
Time elapsed: 1 hour(s), 58 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{86676e13-d6d8-4652-9fcf-f2047f1fb000} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\Partner\partner.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\ProgramData\Partner\partner.exe (Trojan.BHO) -> Quarantined and deleted successfully.

#6 Mels

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Posted 06 March 2009 - 03:38 AM

garmanma,

Here is the SUPERAntiSpyware Scan Log.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/05/2009 at 11:28 PM

Application Version : 4.25.1014

Core Rules Database Version : 3786
Trace Rules Database Version: 1743

Scan type : Complete Scan
Total Scan Time : 00:53:24

Memory items scanned : 282
Memory threats detected : 0
Registry items scanned : 7608
Registry threats detected : 1
File items scanned : 120286
File threats detected : 56

Adware.Vundo Variant/Rel
HKU\S-1-5-21-3114546296-3856952240-62749259-1000\Software\Microsoft\Windows\CurrentVersion\Run#MSServer [ rundll32.exe C:\Windows\TEMP\fccccYqR.dll,#1 ]

Adware.Tracking Cookie
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ads.aol.co[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ads.cnn[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ads.heliumreport[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ads.ireport[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ads.lucidmedia[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ads.shutterfly[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@adserver.adtechus[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@allyours.virginmedia[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@at.atwola[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@b5media[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@banner.32vegas[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@bwincom.122.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@chitika[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@clickbooth[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@countrycodes[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@dmtracker[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@e-2dj6wckocidjogp.stats.esomniture[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@e-2dj6wdliqkcpebp.stats.esomniture[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@e-2dj6wfl4ghd5mdp.stats.esomniture[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@e-2dj6wjlokiajgdo.stats.esomniture[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@eb.adbureau[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@eharmony.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@ehg-myspaceinc.hitbox[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@eyewonder[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@findingdulcinea[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@firstcommandfinancial.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@hertz.122.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@hotelscom.122.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@iacas.adbureau[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@imrworldwide[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@linuxquestions[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@media.ntsserve[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@media.photobucket[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@media6degrees[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@mediawebmonster[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@microsoftwindows.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@msnbc.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@myroitracking[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@nationalgeographic.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@nielsen.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@orlandoemployeediscounts[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@overture[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@phones4ultd.112.2o7[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@server.iad.liveperson[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@server.iad.liveperson[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@server.iad.liveperson[3].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@server.lon.liveperson[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@server.lon.liveperson[3].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@socialmedia[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@stopzilla[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@tracking.foxnews[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@trader.adbureau[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@uac.advertising[1].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@viacom.adbureau[2].txt
C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Cookies\Low\melissa@www.googleadservices[1].txt

Adware.Vundo/Variant
C:\WINDOWS\TEMP\FCCCCYQR.DLL

#7 garmanma

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Posted 06 March 2009 - 07:44 PM

You are going to need to prepare a HJT log:
----------------------------------------


Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your log in the thread titled "Post in this thread when you haven't received an answer in five days.".

-----------------------------------------------------

You said before that you had trouble running a DDS scan. If that is still the case, try this

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 Mels

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Posted 07 March 2009 - 08:05 AM

Thanks. I posted the log in the HijackThis Logs and Malware Removal forum and was able to run RSIT. I appreciate you getting me this far. :thumbsup:

#9 Orange Blossom

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Posted 07 March 2009 - 10:32 AM

Hello there,

Great! I'm glad you were able to get the RSIT log.

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/209091/antivirus-360-ad-popup-vundo-trojan-infection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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