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I'm apparently severly infected with Trojans and other infections...


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10 replies to this topic

#1 crapi'minfected

crapi'minfected

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Posted 03 March 2009 - 01:29 PM

Referred here from: http://www.bleepingcomputer.com/forums/t/207312/hello-im-new-to-the-forum-and-have-problem/ ~ OB

Hi,
I posted in the 'Am I infected' Forum but unfortunately was unable to remedy my infections. I'm running Windows XP Home Edition on a Dell Dimension desktop. My computer doesn't actually act slow at all, but SuperAntiSpyware repeatedly finds many, many infections (1100+) after deletion. Thanks for any help in advance :thumbup2:

Also, wasn't sure if I was suppose to post both DDS logs but I did anyway.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Stephen Lewis at 13:18:25.51 on Tue 03/03/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.84 [GMT -6:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\VIRTUA~1\SMARTB~1\SprintDSLAlert.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Virtual Assistant\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Stephen Lewis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://yahoo.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dellnet.com/
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.dellnet.com/
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://my.netzero.net/s/search?r=minisearch
mStart Page = hxxp://www.dellnet.com/
uInternet Connection Wizard,ShellNext = hxxp://my.netzero.net/s/sp?r=al&cf=sp&mem=FLOWERPOT.1&login=115b0d06ee2442ff426f98c469ef8efe/FLOWERPOT.1:netzero.net/1155339197/30/sss.1.97472/&ts=44dd13bd&A=455675780002639&B=1121670000000&C=1121670000000&D=1121410800000&I=8.NH4&N=PL&O=I&UT=
uInternet Settings,ProxyOverride = hxxp://localhost;
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_5_7_0.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_5_7_0.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [NetZero_uoltray] c:\program files\netzero\exec.exe regrun
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /background
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [MCAgentExe] c:\program files\mcafee.com\agent\mcagent.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\McUpdate.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [VirusScan Online] c:\progra~1\mcafee.com\vso\mcvsshld.exe
mRun: [restrictanonymous] 1 (0x1)
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Motive SmartBridge] c:\progra~1\virtua~1\smartb~1\SprintDSLAlert.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRunServices: [EnableDCOM] N
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embarq~1.lnk - c:\program files\virtual assistant\bin\matcli.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37869.2189699074
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\stephe~1\applic~1\mozilla\firefox\profiles\v3ihds2j.default\
FF - plugin: c:\program files\google\google updater\2.4.1441.4352\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-2-11 11840]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 32256]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-2-11 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-2-11 151297]
R2 MCVSRte;McAfee.com VirusScan Online Realtime Engine;c:\progra~1\mcafee.com\vso\mcvsrte.exe [2003-1-8 94208]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-2-11 52032]
R3 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2003-1-8 225375]
R3 NaiFiltr;NaiFiltr;c:\windows\system32\drivers\NaiFiltr.sys [2003-1-8 23296]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]
S2 gupdate1c954b64c39c8ea;Google Update Service (gupdate1c954b64c39c8ea);c:\program files\google\update\GoogleUpdate.exe [2008-12-2 133104]

=============== Created Last 30 ================

2009-03-01 12:25 73,728 a------- c:\windows\system32\javacpl.cpl
2009-03-01 12:25 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-01 00:09 578,560 a------- c:\windows\system32\dllcache\user32.dll
2009-03-01 00:07 --d----- c:\windows\ERUNT
2009-03-01 00:01 --d----- C:\SDFix
2009-02-28 19:55 --d----- c:\program files\Trend Micro
2009-02-28 19:32 --d----- c:\docume~1\stephe~1\applic~1\Malwarebytes
2009-02-17 00:19 54,156 a---h--- c:\windows\QTFont.qfn
2009-02-17 00:19 1,409 a------- c:\windows\QTFont.for
2009-02-15 21:53 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-15 21:53 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-15 21:53 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-15 21:53 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-11 12:46 --d----- c:\program files\Avira
2009-02-11 12:46 --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-02-08 02:42 --d----- c:\windows\system32\scripting
2009-02-08 02:42 --d----- c:\windows\l2schemas
2009-02-08 02:42 --d----- c:\windows\system32\en
2009-02-08 02:32 --d----- c:\windows\network diagnostic

==================== Find3M ====================

2009-03-03 12:48 2,760 a------- c:\windows\system32\tmp.reg
2009-02-08 02:49 79,223 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-12 11:01 3,067,904 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-12 00:57 78,336 a------- c:\windows\system32\Agent.OMZ.Fix.exe
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2003-01-08 01:32 207,758 a------- c:\program files\INSTALL.LOG

============= FINISH: 13:19:14.75 ===============





UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-02-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 1/11/2003 11:25:45 AM
System Uptime: 3/3/2009 12:36:16 PM (1 hours ago)

Motherboard: Dell Computer Corp. | |
Processor: IntelŪ PentiumŪ 4 CPU 2.00GHz | Microprocessor | 1993/400mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 56 GiB total, 46.352 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

1600
1600_Help
1600Trb
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.8
AiO_Scan
AiOSoftware
ATI Display Driver
Avira AntiVir Personal - Free Antivirus
BCM V.92 56K Modem
Britannica Ready Reference
BufferChm
Classic PhoneTools
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CreativeProjects
CreativeProjectsTemplates
CueTour
Dell Modem-On-Hold
Dell Picture Studio - Dell Image Expert
Dell Solution Center
DellSupport
Destinations
Digital Line Detect
Director
DocProc
DocumentViewer
Easy CD Creator 5 Basic
EMBARQ Help
EMBARQ Help Online
EMBARQ Remote Control
Fax
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Help and Support Customization
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
HP Image Zone 4.7
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Update
HPSystemDiagnostics
InstantShare
IntelŪ PRO Ethernet Adapter and Software
IntelŪ PROSet II
J2SE Runtime Environment 5.0 Update 3
Java™ 6 Update 11
JD Secure 3.1
Malwarebytes' Anti-Malware
Mavis Beacon Teaches Typing Deluxe 16
McAfee.com SecurityCenter
McAfee.com VirusScan Online
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Access 2000 Runtime
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Modem Helper
Mozilla Firefox (3.0.6)
MSN Toolbar
MSXML 4.0 SP2 (KB954430)
MUSICMATCH Jukebox
Paint Shop Pro 7
PanoStandAlone
PhotoGallery
ProductContext
QFolder
Quicken 2002 New User Edition
QuickTime
Readme
RealPlayer Basic
Scan
ScannerCopy
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
SkinsHP1
Snapshot Viewer 9.0
Special Internet Offers
SUPERAntiSpyware Free Edition
TrayApp
Unload
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player (Remove Only)
WebFldrs XP
WebReg
Windows Genuine Advantage Validation Tool (KB892130)
Windows XP Service Pack 3
WordPerfect Office 2002
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

2/28/2009 11:28:11 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/28/2009 11:27:37 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
2/28/2009 11:26:46 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avgio avipbb Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL ssmdrv Tcpip
2/28/2009 11:26:46 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
2/28/2009 11:26:46 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
2/28/2009 11:26:46 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
2/28/2009 11:26:46 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
3/1/2009 12:14:06 AM, error: SRService [104] - The System Restore initialization process failed.
3/1/2009 12:14:11 AM, error: Service Control Manager [7023] - The System Restore Service service terminated with the following error: The system cannot find the file specified.
3/1/2009 12:26:23 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 7 for Windows XP.
3/1/2009 6:09:14 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
3/1/2009 6:09:14 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/2/2009 11:06:58 AM, error: Dhcp [1002] - The IP address lease 192.168.2.2 for the Network Card with network address 0007E9D6017C has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
3/2/2009 2:12:10 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.
3/2/2009 2:12:10 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. .
3/2/2009 2:12:10 PM, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.91_x-ww_decbdf0c\MFC80.DLL. Reference error message: The operation completed successfully. .

==== End Of File ===========================

Edited by Orange Blossom, 04 March 2009 - 10:07 PM.


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#2 crapi'minfected

crapi'minfected
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Posted 12 March 2009 - 11:31 PM

I'm sorry to bump, but I desperately need help and its been 10 days. Can someone please help me? thank you

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 16 March 2009 - 08:13 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 crapi'minfected

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Posted 18 March 2009 - 01:57 PM

ok, thanks for the help! Nothing has changed; still finding over 1100 infections. I might note that the infections shown under the log after scan are found under whatever username name scan was performed under. And strangely, my computer isn't really slow.

DDS (Ver_09-03-16.01) - NTFSx86
Run by MELANIE at 13:55:15.52 on Wed 03/18/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.36 [GMT -5:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\VIRTUA~1\SMARTB~1\SprintDSLAlert.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Virtual Assistant\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\MELANIE\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://myembarq.com
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dellnet.com/
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.dellnet.com/
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://my.netzero.net/s/search?r=minisearch
mStart Page = hxxp://www.dellnet.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;hxxp://localhost;
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_5_7_0.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_5_7_0.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [MCAgentExe] c:\program files\mcafee.com\agent\mcagent.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\McUpdate.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [VirusScan Online] c:\progra~1\mcafee.com\vso\mcvsshld.exe
mRun: [restrictanonymous] 1 (0x1)
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Motive SmartBridge] c:\progra~1\virtua~1\smartb~1\SprintDSLAlert.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRunServices: [EnableDCOM] N
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embarq~1.lnk - c:\program files\virtual assistant\bin\matcli.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37869.2189699074
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\melanie\applic~1\mozilla\firefox\profiles\p1k0p3mw.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - plugin: c:\program files\google\google updater\2.4.1441.4352\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-2-11 11840]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 32256]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-2-11 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-2-11 151297]
R2 MCVSRte;McAfee.com VirusScan Online Realtime Engine;c:\progra~1\mcafee.com\vso\mcvsrte.exe [2003-1-8 94208]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-2-11 52032]
R3 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2003-1-8 225375]
R3 NaiFiltr;NaiFiltr;c:\windows\system32\drivers\NaiFiltr.sys [2003-1-8 23296]
S2 gupdate1c954b64c39c8ea;Google Update Service (gupdate1c954b64c39c8ea);c:\program files\google\update\GoogleUpdate.exe [2008-12-2 133104]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

=============== Created Last 30 ================

2009-03-01 13:25 73,728 a------- c:\windows\system32\javacpl.cpl
2009-03-01 13:25 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-01 01:09 578,560 a------- c:\windows\system32\dllcache\user32.dll
2009-03-01 01:07 <DIR> --d----- c:\windows\ERUNT
2009-03-01 01:01 <DIR> --d----- C:\SDFix
2009-02-28 20:55 <DIR> --d----- c:\program files\Trend Micro
2009-02-17 01:19 54,156 a---h--- c:\windows\QTFont.qfn
2009-02-17 01:19 1,409 a------- c:\windows\QTFont.for

==================== Find3M ====================

2009-03-03 13:48 2,760 a------- c:\windows\system32\tmp.reg
2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 06:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-08 03:49 79,223 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2003-01-08 02:32 207,758 a------- c:\program files\INSTALL.LOG

============= FINISH: 13:56:09.13 ===============

Edited by crapi'minfected, 18 March 2009 - 02:40 PM.


#5 crapi'minfected

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Posted 18 March 2009 - 04:57 PM

ok. little confused, but pleased all the same. I uninstalled SuperAntispyware, which was the software that found all of the infections; I reinstalled SuperAntispyware and updated and scanned a again and nothing was found! so... according to SAS, I'm clean, but I'd still appreciate someone taking a look. thanks:)

#6 Hoov

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Posted 18 March 2009 - 07:22 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Are you having any problems?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#7 crapi'minfected

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Posted 18 March 2009 - 08:02 PM

Hi, thanks for the fast reply. I have only posted in the 'Am I infected forum' and they directed me here. I followed thru with the help there without success. Not sure if you seen one of my last posts but I deleted Superantispyware from the computer and resintalled, updated, rescanned and didn't find ANY infections. So... apparently I'm clean. Here is the malwarebytes scan though if you still need it. thanks!



Malwarebytes' Anti-Malware 1.34
Database version: 1866
Windows 5.1.2600 Service Pack 3

3/18/2009 7:49:31 PM
mbam-log-2009-03-18 (19-49-31).txt

Scan type: Quick Scan
Objects scanned: 88127
Time elapsed: 11 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Hoov

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Posted 18 March 2009 - 09:03 PM

I Swa that, but I figured it wouldn't take long to do an Malwarebytes' Anti-Malware scan. Are you experiencing any problems?
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
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#9 crapi'minfected

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Posted 18 March 2009 - 09:32 PM

no problems. its strange that I didn't really have any problems when over 1100 infections were being detected. computer wasn't slow, no pop-ups, etc. I'm beginning to wonder if the supposed 1100 infections weren't an infection in itself as a ploy for me to obtain some antispyware or malware?? or somehow related to SuperAntispyware?; as I noted before the uninstall and reinstall resulted in no infections... hmmm. Anyway thanks for your time, let me know if you need any more logs.

#10 Hoov

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Posted 18 March 2009 - 10:38 PM

If the scans are coming up clean, and you are not having any problems, then I would say you are clean. Run your computer for 2 days, make sure to reboot several times, and see if anything pops up. If it does, we know that it wasn't fully cleaned. If it doesn't, then you are clean. Either way we can proceed from there. So far you look clean.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
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Senior of the Howard Families

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#11 Hoov

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Posted 22 March 2009 - 06:46 PM

Now there are something's you need to do to fully clean your system and keep it secure.


Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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