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xp hardly running/ Moved


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10 replies to this topic

#1 kytydad

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Posted 02 March 2009 - 08:59 PM

Hello i could really use some help. The other day i finally had had enough of my computer running slow so i scanned my computer with my virus checker, ad-aware, and super antispyware. All the programs found stuff although adaware took 7 hours to complete. after i restarted my computer it would not get past the screen where it says windows with the little blue worm thing going across the bottom to show that windows is loading. I then did a windows reboot that doesn't get rid of personal data. now all kinds of things are going wrong with windows such as the bottome taskbar with the start button looks like it should be on a windows 98 machine not a xp one. also i keep getting svchost.exe errors the say The instruction at "0x75606e6a" referenced memory at "0x00000008". the memory could not be "read". also when i double click on my c: drive it gives me an error saying windows cannot find 'recyclers (bunch of numbers here).com. make sure you typed the name correctly, and then try again. That is all the things that i can think of off hand. I do know how to do a hijack this log. Any help would be greatly appreciated.

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#2 Swordie

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Posted 02 March 2009 - 09:53 PM

From what this appears to be, it looks like a really horrible Trojan/Malware. Can you still access the internet?
Who said I couldn't have everything?

#3 Orange Blossom

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Posted 02 March 2009 - 10:29 PM

I am moving this topic to the Am I Infected forum where it can get the attention it deserves. ~ OB
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#4 garmanma

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Posted 02 March 2009 - 10:33 PM

I then did a windows reboot that doesn't get rid of personal data.

By any chance do you mean a Repair Install?
Are you able to get online?

Edited by garmanma, 02 March 2009 - 10:35 PM.

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#5 kytydad

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Posted 03 March 2009 - 12:36 AM

yeah i can still get online but sometimes my computer will boot up sort of ok and other times it kind of freezes as soon as windows starts while it is still starting startup programs. I think it might have been a repair install. when i got into the recovery section of my computers startup it said there were two versions of windows repair one that would keep all my stuff and one that would get rid of evedrything. i did the one that kept my stuff. my computer is a hp by the way.

Edited by kytydad, 03 March 2009 - 12:38 AM.


#6 garmanma

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Posted 03 March 2009 - 01:47 PM

Let's try an mbam scan and see what shows up
----------------------------------
The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

---------------------------------

If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

Edited by garmanma, 04 March 2009 - 11:27 AM.

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why won't my laptop work?

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#7 kytydad

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Posted 03 March 2009 - 09:08 PM

okay i did everything you said. it found a lot of malware. here is the log

Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 2

3/3/2009 6:01:48 PM
mbam-log-2009-03-03 (18-01-48).txt

Scan type: Quick Scan
Objects scanned: 85692
Time elapsed: 6 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.72,85.255.112.212 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0300394c-aaf4-4ee1-8188-4e3b7ba48755}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.72,85.255.112.212 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.72,85.255.112.212 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0300394c-aaf4-4ee1-8188-4e3b7ba48755}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.72,85.255.112.212 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.72,85.255.112.212 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{0300394c-aaf4-4ee1-8188-4e3b7ba48755}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.72,85.255.112.212 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-8-9-79-100031021-100013013-100031644-5196.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\acrsecB.fon (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\BMb352180f.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\tcb.pmw (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\smdat32m.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gaopdxoakyfuxj.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxlpktprtl.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#8 garmanma

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Posted 04 March 2009 - 11:29 AM

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review

Then

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 kytydad

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Posted 05 March 2009 - 10:17 AM

ok found some more stuff here are the logs

Malwarebytes' Anti-Malware 1.34
Database version: 1817
Windows 5.1.2600 Service Pack 2

3/4/2009 8:11:49 PM
mbam-log-2009-03-04 (20-11-49).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|)
Objects scanned: 385036
Time elapsed: 2 hour(s), 35 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\HP_Owner.BENNETT_DESKTOP\Application Data\comidle (Trojan.Downloader) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\TheWeatherChannelNE.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\TheWeatherChannelQC.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\TheWeatherChannelqx.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\TheWeatherChannelSlnchr.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\TheWeatherChannelUpdate.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\WiseInstallUtility.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\The Weather Channel FW\Framework\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner.BENNETT_DESKTOP\Application Data\comidle\comidle.exe (Trojan.Downloader) -> Quarantined and deleted successfully.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/05/2009 at 04:14 AM

Application Version : 4.25.1014

Core Rules Database Version : 3785
Trace Rules Database Version: 1742

Scan type : Complete Scan
Total Scan Time : 07:45:42

Memory items scanned : 217
Memory threats detected : 0
Registry items scanned : 5702
Registry threats detected : 0
File items scanned : 278733
File threats detected : 12

Adware.Tracking Cookie
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.kontera.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]
.kontera.com [ C:\Documents and Settings\brandi\Application Data\Mozilla\Firefox\Profiles\ihm0xwi9.chris\cookies.txt ]

Application.PowerReg Scheduler
C:\RECYCLER\S-1-5-21-1171081136-609770121-1383266773-1009\DC21\START MENU\PROGRAMS\STARTUP\AUTORUNSDISABLED\POWERREG SCHEDULER V3.EXE

Trojan.Agent/Gen-ImageDocFake
D:\RECOVERY\LOST FILES\RECOVERED_JPEG DIGITAL CAMERA_428.JPG
D:\RECOVERY\LOST FILES\RECOVERED_JPEG_765.JPG

#10 garmanma

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Posted 05 March 2009 - 04:15 PM

I believe it is best that you post a HJT log. When a HJT team member helps you be sure to tell them of your different plugin devices, such as your camera. They are possibly infected also

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your log in the thread titled "Post in this thread when you haven't received an answer in five days.".
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#11 Orange Blossom

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Posted 06 March 2009 - 06:09 PM

Hello kytydad,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/208796/told-to-post-log-here/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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