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Avast AV: System32\CatRoot2\tmp.edb Corrupted and Unreadable


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#1 whimsicaldeb

whimsicaldeb

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  • Local time:05:19 AM

Posted 02 March 2009 - 08:17 PM

My Avast AV program has identified a problem with my "c:\windows\system32\CatRoot2\tmp.edb" file. The message reads "Unable to scan. The file directory is corrupted and unreadable." None of the usual Avast features (Delete, Move/Rename, Virus Chest) works with this file. Any/all attempts to correct this file receive the same "The file directory is corrupted and unreadable" message.

In addition. I've been receiving fail/error messages on my Microsoft Updates when attempting to install their current update " KB9637715 "
A) Error message 0x8007F0DA; contact Mircosoft; from Update History (Fail). Microsoft's forum gives me a strange error message saying my computer's not connected to the internet. Obviously I am connected - I'm posting this. Probably means their forum is shut down.
B ) KB967715 Set Up Error: "Set up could not verify the integrity of the Update.inf Make sure the Cryptographic service is running on this computer" when trying to install the update directly from downloading unto my desktop.

From my Control Panel/Performance and Maintenance/Administrative Tools/Services folder:
My Cryptographic service reads as: Status: Started / Startup Type: Automatic / Location: Local System / Path to executable: C:\WINDOWS\system32\svchost.exe -k netsvcs
My RPC reads as: Status: Started / Startup Type: Automatic / Location: Network Service / Path to executable: C:\WINDOWS\system32\svchost -k rpcss
I see the differences in the location as well as in the "Path to executable" address endings. I don't know if those matter or not.

Here is my Hijack This report:

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:44:11 PM, on 3/2/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\WINDOWS\system32\locator.exeC:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\Program Files\ThreatFire\TFService.exeC:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\WINDOWS\system32\wdfmgr.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\Program Files\ThreatFire\TFTray.exeC:\WINDOWS\system32\wbem\wmiapsrv.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\PC Tools Firewall Plus\FirewallGUI.exeC:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exeC:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exeC:\Program Files\Pure Networks\Network Magic\nmapp.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exeC:\Program Files\WordWeb\wweb32.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exeC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\system32\igfxsrvc.exeC:\PROGRA~1\SBCSEL~1\ASSTCO~1\MOTIVE~1.EXEC:\Program Files\SBC Self Support Tool\bin\mad.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\WINDOWS\system32\mmc.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\WINDOWS\system32\wbem\wmiprvse.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://www.planetdeb.net/"]http://www.planetdeb.net/[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url="http://go.microsoft.com/fwlink/?LinkId=69157"]http://go.microsoft.com/fwlink/?LinkId=69157[/url]R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://go.microsoft.com/fwlink/?LinkId=69157"]http://go.microsoft.com/fwlink/?LinkId=69157[/url]R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 208.187.165.105:8080R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dllO2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dllO3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exeO4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeO4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exeO4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exeO4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exeO4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsersO4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exeO4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exeO4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -sO4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exeO4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplashO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exeO4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exeO4 - Global Startup: hp psc 1000 series.lnk = ?O4 - Global Startup: hpoddt01.exe.lnk = ?O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXEO4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.htmlO9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dllO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: Yahoo! MahJong Solitaire - [url="http://download.games.yahoo.com/games/clients/y/mjst4_x.cab"]http://download.games.yahoo.com/games/clients/y/mjst4_x.cab[/url]O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - [url="http://downloads.ewido.net/ewidoOnlineScan.cab"]http://downloads.ewido.net/ewidoOnlineScan.cab[/url]O16 - DPF: {4DCA1E08-4147-4A3D-8CA6-E095DF189FAB} (CPlayFirstNightshiftControl Object) - [url="http://games.bigfishgames.com/en_nightshift-legacy-the-jaguars-eye/online/Nightshift2Web.1.0.0.9.cab"]http://games.bigfishgames.com/en_nightshif...Web.1.0.0.9.cab[/url]O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [url="http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187761922031"]http://www.update.microsoft.com/microsoftu...b?1187761922031[/url]O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - [url="http://www.gamehouse.com/realarcade-webgames/gamehouse/gamehouseplayer.cab"]http://www.gamehouse.com/realarcade-webgam...houseplayer.cab[/url]O16 - DPF: {775879E2-7309-4619-BB02-AADE41F4B690} (CPlayFirstdreamControl Object) - [url="http://www.gamehouse.com/realarcade-webgames/dreamchronicles/DreamChronicles.cab"]http://www.gamehouse.com/realarcade-webgam...mChronicles.cab[/url]O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - [url="http://www.gamehouse.com/realarcade-webgames/tumblebugs/axhost.cab"]http://www.gamehouse.com/realarcade-webgam...bugs/axhost.cab[/url]O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - [url="http://www.gamehouse.com/realarcade-webgames/mysterypilt/SpinTopGamesLauncher.cab"]http://www.gamehouse.com/realarcade-webgam...mesLauncher.cab[/url]O16 - DPF: {935F9B04-0C7B-4454-A391-348C54AD7ADD} (Jolly Bear Games Player) - [url="http://www.gamehouse.com/realarcade-webgames/bcasydney/JBGamePlayer.cab"]http://www.gamehouse.com/realarcade-webgam...BGamePlayer.cab[/url]O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [url="http://www.gamehouse.com/realarcade-webgames/zuma/popcaploader.cab"]http://www.gamehouse.com/realarcade-webgam...opcaploader.cab[/url]O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exeO23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exeO23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exeO23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - Unknown owner - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe (file missing)O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exeO23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exeO23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exeO23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe--End of file - 11625 bytes

Here is my DDS report:

DDS (Ver_09-02-01.01) - NTFSx86  Run by Debra Hegerle at 16:34:08.67 on Mon 03/02/2009Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.510.42 [GMT -8:00]AV: ThreatFire *On-access scanning enabled* (Updated)AV: PC Tools AntiVirus 3.1.0.10 *On-access scanning disabled* (Updated)AV: avast! antivirus 4.8.1335 [VPS 090302-0] *On-access scanning enabled* (Updated)FW: PC Tools Firewall Plus *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\WINDOWS\system32\locator.exeC:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeC:\WINDOWS\system32\svchost.exe -k imgsvcC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\Program Files\ThreatFire\TFService.exeC:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\WINDOWS\system32\wdfmgr.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\Program Files\ThreatFire\TFTray.exeC:\WINDOWS\system32\wbem\wmiapsrv.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\Program Files\PC Tools Firewall Plus\FirewallGUI.exeC:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exeC:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exeC:\Program Files\Pure Networks\Network Magic\nmapp.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exeC:\Program Files\WordWeb\wweb32.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exeC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\system32\igfxsrvc.exeC:\PROGRA~1\SBCSEL~1\ASSTCO~1\MOTIVE~1.EXEC:\Program Files\SBC Self Support Tool\bin\mad.exeC:\WINDOWS\System32\svchost.exe -k HTTPFilterC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\WINDOWS\system32\NOTEPAD.EXEC:\Program Files\Java\jre6\bin\java.exeC:\Documents and Settings\Debra Hegerle\Desktop\dds.scrC:\WINDOWS\system32\rundll32.exeC:\DOCUME~1\DEBRAH~1\Desktop\dds.scrC:\WINDOWS\system32\wbem\wmiprvse.exe============== Pseudo HJT Report ===============uStart Page = hxxp://www.planetdeb.net/uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7uInternet Settings,ProxyServer = 208.187.165.105:8080mSearchAssistant = hxxp://www.google.com/ieuURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dllBHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dllBHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dllBHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dllBHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLLBHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllBHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dllTB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No FileTB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLLTB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - EB: &Yahoo! 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I don't know if I'm infected, or if I have a corrupted file. Either way I don't know what I should be doing next? Could you help me?
Thank you.

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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 16 March 2009 - 10:31 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:19 AM

Posted 24 March 2009 - 06:47 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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