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smss.exe terminated Windows Popup "send report" error


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#1 Robert W

Robert W

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Posted 02 March 2009 - 02:33 PM

Pasting in additional contextual information from another post. ~ OB

I have cleaned out everything on the computer with spybot, adaware, malware buytes, avg, but cannot find the source of the pop up when xp fnishes loading. smss.exe has been terminated. I look at the dedtails in the window "don;t send" box and it tells me the two hkey registry places that has not loaded. one is in the run once..... /some number......./smss.exe.dmpd
here are the hijack this logs

What is this and is it legimate? The process logs tells me the smss.exe is runnig. Im Lost....

Another Issue:

Also when I am in google IE Explorer redirects to <http://74.125.67.100/> in the address bar cannjot find the reason why? and I cannot surf to any website. This may be for another forum

End of added information. ~ OB

I have followed the requirements for posting the logs generating the dds log hopefully

I get a pop up microsoft telling me that the smss.exe terminated. Not sure why this pops up when windows loads cannot turn it off
I thijnk it is a worm from reading forms backdoor cg2 trojan? Flood?....

here are the logs



DDS (Ver_09-02-01.01) - NTFSx86
Run by Anne at 14:20:03.75 on Tue 03/03/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.442 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: ActiveArmor Firewall *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Anne\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
mWinlogon: System=c:\program files\messenger\smss.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [SetDefPrt] c:\program files\brother\brmfl06a\BrStDvPt.exe
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176400496437
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-27 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-27 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-27 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-27 107272]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-2-27 903960]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-27 298264]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 950096]
S4 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-2-27 603904]

=============== Created Last 30 ================

2009-02-28 15:06 <DIR> --d----- c:\program files\Trend Micro
2009-02-28 14:49 <DIR> --d----- c:\program files\Yahoo!
2009-02-28 14:49 <DIR> --d----- c:\program files\CCleaner
2009-02-28 13:45 <DIR> --d----- c:\windows\pss
2009-02-28 12:50 <DIR> --d----- c:\program files\RogueRemover FREE
2009-02-28 12:49 <DIR> --d----- c:\docume~1\anne\applic~1\Malwarebytes
2009-02-28 12:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-28 12:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-28 12:48 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-28 12:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-27 23:51 603,904 a------- c:\windows\system32\TUProgSt.exe
2009-02-27 23:51 27,904 a------- c:\windows\system32\uxtuneup.dll
2009-02-27 23:51 360,192 a------- c:\windows\system32\TuneUpDefragService.exe
2009-02-27 23:51 <DIR> --d----- c:\docume~1\anne\applic~1\TuneUp Software
2009-02-27 23:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software
2009-02-27 23:50 <DIR> --d----- c:\program files\TuneUp Utilities 2009
2009-02-27 23:50 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-02-27 22:28 499 a------- c:\windows\wininit.ini
2009-02-27 22:01 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-02-27 21:26 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-27 21:23 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-27 21:23 <DIR> --d----- c:\program files\Lavasoft
2009-02-27 21:09 25,645 a------- c:\windows\system32\CNBJHLP.HLP
2009-02-27 21:09 787 a------- c:\windows\system32\CNBJHLP.CNT
2009-02-27 21:06 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-02-27 21:06 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-27 21:06 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-02-27 21:06 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-02-27 21:05 <DIR> --d----- c:\program files\AVG
2009-02-27 21:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-02-13 09:31 <DIR> --d----- c:\program files\WMV9_VCM
2009-02-13 09:30 <DIR> --d----- c:\program files\ARTEMATICA

==================== Find3M ====================

2008-12-20 19:15 826,368 a------- c:\windows\system32\wininet.dll
2008-11-24 18:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008112420081125\index.dat

============= FINISH: 14:20:37.64 ===============

Attached Files


Edited by Orange Blossom, 02 March 2009 - 04:40 PM.


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#2 suebaby41

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Posted 16 March 2009 - 10:25 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

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Posted 24 March 2009 - 06:51 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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