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Keyboard failure/ no response


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#1 tabb

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Posted 02 March 2009 - 12:52 PM

This has happened before.
But either by the time I read half way down the screen, the computer restarts;
or I hit F1 and it starts up again.

This time...
I was restarting my computer
a Dell 4300 with Window xp
(it is an old computer)
We have recently removed Norton Virus protection and installed BitDefender Internet Security.
The BitDefender won't update without restarting the computer,
So, as I was saying, I was in the process of restarting when the Keyboard failure came up.
Quote...

Phoenix ROM BIOS PLUS Version 1.10 A02
Copyright 1985-1988 Phoenix Technologies Ltd.
Copyright 1990 -2001 Dell Computer Corporation
All Right Reserved

Dell System Dimension 4300
www.dell.com

Keyboard failure
Alert! Previous fan failure.
Strike F1 key to continue, F2 to run the setup utility

Nothing works from here. There is no response no matter what key you hit.
I would be really thankful for some help!

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#2 garmanma

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Posted 02 March 2009 - 12:59 PM

Alert! Previous fan failure.


Open up your computer and check the CPU fan and also the power supply fan.
Possibly overheating
Mark
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why won't my laptop work?

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#3 tabb

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Posted 02 March 2009 - 01:14 PM

Will do,
Thanks
I'll let you know if that does it...

#4 tabb

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Posted 04 March 2009 - 12:24 PM

Hi
I had problems logging back on yesterday, so I couldn't get back to you.
But, I got into the back of my computer, which was very dusty, more than I would have thought.
I then tried to get back here to see what exactly I should do... and of course my luck, I couldn't log on.
So, I cleaned it the best I could without messing with anything. I could feel a little heat from one of the fans so I left it off
for a while and came back to it later. Plugged it all back it, turned it on, and the same message was there.
Of course, at that point I felt like I could very well be missing a step, so I turned it off again in hopes that today would be a better day.
And so far, well as you can see...
I have successfully logged onto this site.
Is there something I am supposed to do besides clean the 10 lbs of dust from inside the computer?
It would be nice if there was a big red reset button to uncover in there somewhere? :thumbsup:

#5 garmanma

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Posted 04 March 2009 - 05:34 PM

Cleaning the PC interior:
http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/
I'm sure the heatsink underneath the fan, for the CPU is still loaded with crud
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#6 tabb

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Posted 04 March 2009 - 06:39 PM

HMmm,

Sounds, like I have a few things to find and a lot more cleaning to do. I'll work on that... thanks for the tutorial link. It's very helpful.
I am concerned that I will need to replace the main fan.

#7 garmanma

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Posted 05 March 2009 - 03:45 PM

I am concerned that I will need to replace the main fan.

No big deal. They're fairly inexpensive and we can help you select the right one and walk you through the installation
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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