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What is a red screen and pirate face? Is it a virus?

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#1 samsgap


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Posted 02 March 2009 - 12:40 AM


I'm writing this on my other computer since my main computer in my home office is totally gone berserk. I've been searching Google and can't find out what kind of virus or malware I picked up so maybe someone here can help. I'll try to describe it as best I can.

I'm running Windows XP home version with service pack 3 on a Systemax computer I just purchased 2 months ago. So far no problems until this morning when I turned on my office computer to chec my emails and the whle thing went bonkers. It boots up like it normally does but soon after all the stuff in the system tray loads my entire desktop screen and all the icons loose their color and turn red and the background image has a pirate face with eye patch and the word ZEDER across it. My mouse cursor doesn't move and the computer seems to be locked up or frozen, then my cd tray opens and closes constantly by itself and the fan in the back of my computer slows down then goes fast, then slows down and so on. Everytime I reboot this happens.

So I remember that if I hit the f8 button at reboot I can go into safe mode but when I do that my computer turns off by itself before it can get into safe mode. It seems like there's no way I can get into my Windows either way to save all my customer data which I haven't backed up since last week. I can't find anything about this on Google or antivirus websites.

Is there any other way I can restart it without it turning off or going into that red screen stuff? I'm very worried and need immediate help!

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#2 samsgap

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Posted 02 March 2009 - 12:33 PM

Can somebody please give me help for this? What do I do? Thanks.

#3 garmanma


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Posted 02 March 2009 - 09:59 PM

Turn on your computer, in Normal mode
Right-click on the bottom of the screen and Open Task Manager
Click on the applications tab and end the process
Open task Manager again and click on the New Task button
Type in - explorer.exe - and click OK
You should now be able to run mbam

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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