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Problem with Win32:Spyware-gen [Trj] and Error Loading File


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#1 Sky22

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Posted 01 March 2009 - 06:35 PM

Hi guys, its my first time posting here. I posted this yesterday night on Techguy but no ones responded yet, so I decided to give this forum a try. Here is what I posted on Techguy :

"

Earlier on today Avast kept warning me with virus alerts for Win32:Spyware-gen [Trj]. I tried scanning in safe mode, and deleting everything but the computer would eventually restart toward the end of the scan. Then I just started up Avast in normal boot and as it did a "Test of memory and start up scan" it prompted me to run a pre boot scan, because apparently there was a affected start up file. After running the pre boot start up and "Moving to Chest" all the found affected files, everything was fine and there were no warning pop ups about effected files. However, now upon booting I get the following error: "Error Loading E:\WINDOWS\xccdfb16_090131.dll The specified module could not be found."

The files that were found, and are currently in the "avast! Virus Chest" are the following:
chinappi.exe
chinappi[1].exe (in E:\Documents and Settings\Owner.ANTH\Local Settings\Temporary Internet Files\Content.IE5\SXEVOT6B\chinappi[1].exe)
chinappi[1].exe ( in E:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\2APA7WU8\chinappi[1].exe)
xccdfb16_090131.dll

Here is my Hjack Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:59:49 PM, on 2/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
E:\Program Files\Alwil Software\Avast4\ashServ.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\inf\rundll33.exe
E:\PROGRA~1\AVG\AVG8\avgtray.exe
E:\Program Files\IDT\WDM\sttray.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
E:\Program Files\D-Tools\daemon.exe
E:\Program Files\COMODO\SafeSurf\cssurf.exe
E:\Program Files\COMODO\COMODO Internet Security\cfp.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\system32\spoolsv.exe
E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\PnkBstrA.exe
E:\WINDOWS\system32\PnkBstrB.exe
e:\program files\idt\ecsxpv_5762_010208\wdm\STacSV.exe
E:\PROGRA~1\AVG\AVG8\avgrsx.exe
E:\PROGRA~1\AVG\AVG8\avgnsx.exe
E:\Program Files\Viewpoint\Common\ViewpointService.exe
E:\PROGRA~1\AVG\AVG8\avgemc.exe
E:\Program Files\AVG\AVG8\avgcsrvx.exe
E:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
E:\Program Files\Alwil Software\Avast4\ashWebSv.exe
E:\Program Files\Alwil Software\Avast4\ashSimpl.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - E:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - E:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [AVG8_TRAY] E:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [avast!] E:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "E:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [COMODO SafeSurf] "E:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
O4 - HKLM\..\Run: [COMODO Internet Security] "E:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Download Master] E:\Program Files\Download Master\dmaster.exe -autorun
O4 - HKLM\..\Policies\Explorer\Run: [xccinit] E:\WINDOWS\system32\inf\rundll33.exe E:\WINDOWS\xccdf16_090131a.dll xccd16
O9 - Extra button: (no name) - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - E:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: E:\WINDOWS\system32\cssdll32.dll
O20 - Winlogon Notify: Antiwpa - E:\WINDOWS\SYSTEM32\antiwpa.dll
O20 - Winlogon Notify: avgrsstarter - E:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - E:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - E:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - E:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - E:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - E:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - e:\program files\idt\ecsxpv_5762_010208\wdm\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - E:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5637 bytes

"

To add on to this, I tryed playing BattleField 2(Demo) today but the PC just gives me the blue screen of death and then quickly restarts. I'm not able to read what the Blue Screen says.

Thanks in advance for any help!

Edited by Sky22, 01 March 2009 - 06:36 PM.


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#2 Sky22

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Posted 02 March 2009 - 12:49 AM

BUMP! so does anyone have a clue as to what might be wrong?

#3 Sky22

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Posted 02 March 2009 - 09:31 PM

BUMP! This is really frustrating. I understand that this is a free service, but why have I not received a reply yet?

#4 KoanYorel

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Posted 15 March 2009 - 08:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 KoanYorel

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Posted 20 March 2009 - 12:20 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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