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Problem with Cookies


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#1 shawnvw

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Posted 06 June 2005 - 10:31 AM

Windows XP

I'm having two problems with C-o-o-k-i-e-s, and I assume they're related. I went to a website using Mozilla Firefox and tried to log in, but I got the error message:

"Coieoks are not enabled."

Yes, that's how it was spelled. And my cookies ARE enabled.

The misspelling of "cookies" happens all over various web pages with all my installed browsers. (It may even appear in this post when I submit it.) When I do a Google search on "cookies" in either Firefox or IE, the resulting page has many different spellings of "cookies".

I know these are related; another website I went gave me an error message about how it couldn't find a URL with "ShareCokoies" in the name. So as long as my computer misspells "Cookies", websites can't access my cookies.

I'm also having trouble with JavaScript links -- sometimes they don't open -- and I suspect these are related problems.

Do you have any ideas?

I've run AdAware, Spybot, and Norton Anti-Virus.

Here's todays HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 7:12:35 AM, on 6/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ICRAplus\ICRAplus\ICRAplus.exe
C:\Program Files\ICRAplus\ICRAplus\InternetProxy.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\WZCBDL Service\WZCBDLS.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\BOINC\boinc.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\BOINC\boincmgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\BOINC\projects\setiathome.berkeley.edu\setiathome_4.09_windows_intelx86.exe
C:\Program Files\BOINC\projects\setiathome.berkeley.edu\setiathome_4.09_windows_intelx86.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Documents and Settings\Shawn Wilson\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [D-Link Air USB Utility] C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [LexPPS.exe] C:\WINDOWS\system32\lexpps.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: after System Restore.txt
O4 - Startup: BOINC Manager.lnk = C:\Program Files\BOINC\boincmgr.exe
O4 - Startup: do now.txt
O4 - Startup: FixFirefox.bat
O4 - Startup: more.txt
O4 - Startup: recurring computer problems.txt
O4 - Startup: save.txt
O4 - Startup: Shortcut to SYSMETER.lnk = C:\Documents and Settings\Shawn Wilson\My Documents\SYSMETER.EXE
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe
O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = 192.168.0.13
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = 192.168.0.13
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = 192.168.0.13
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: ICRAplus - OPTENET - C:\Program Files\ICRAplus\ICRAplus\ICRAplus.exe
O23 - Service: Internet Proxy - Unknown owner - C:\Program Files\ICRAplus\ICRAplus\InternetProxy.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WZCBDL Service (WZCBDLService) - D-Link - C:\Program Files\WZCBDL Service\WZCBDLS.exe


Shawn

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#2 Grinler

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Posted 07 June 2005 - 03:46 PM

Do you know what these are?

O4 - Startup: do now.txt
O4 - Startup: FixFirefox.bat
O4 - Startup: more.txt
O4 - Startup: recurring computer problems.txt
O4 - Startup: save.txt

#3 shawnvw

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Posted 08 June 2005 - 10:24 AM

Yes; four Notepad files I like to have on startup, and an old batch file I wrote which isn't actually on my computer anymore.

#4 Grinler

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Posted 08 June 2005 - 11:51 AM

Ok...I am an avid notepad user also :thumbsup: You should see my desktop.

Nothing is jumping out at me, but I am not sure what these are.

O4 - Startup: BOINC Manager.lnk = C:\Program Files\BOINC\boincmgr.exe
O4 - Startup: Shortcut to SYSMETER.lnk = C:\Documents and Settings\Shawn Wilson\My Documents\SYSMETER.EXE

#5 shawnvw

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Posted 08 June 2005 - 04:46 PM

BOINC is one of those distributed-computing screensavers; in my case it's looking for extraterrestrial life as part of the SETI@Home project.

Sysmeter is a utility that displays how much memory I'm using. I like to keep track.

#6 Grinler

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Posted 08 June 2005 - 04:53 PM

Download Silentrunners.zip from:

http://www.silentrunners.org/

Run the SilentRunners.vbs file. If your antivirus has a script blocker, you will get a warning asking if you want to allow SilentRunners.vbs to run. It might say something like "Malicious Script Warning". This script is not malicious so you are safe in allowing it to run.

When it has finished it will produce a Startup Programs text file. Copy and paste that text file here in your next reply.

#7 shawnvw

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Posted 14 November 2005 - 03:50 PM

I found out the problem: it was in the firewall that's built in to our cable-modem/router. When I set it to "filter cookies", this problem would happen. I simply unchecked that option and now it's fine.


Shawn




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