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Problems including task manager failing


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#1 codfangler

codfangler

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Posted 06 June 2005 - 07:47 AM

Can anyone please analyse this log and assist.

Logfile of HijackThis v1.99.1
Scan saved at 13:40:34, on 06/06/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\Program Files\Roxio\GoBack\GBPoll.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\GSICON.EXE
D:\WINDOWS\System32\dslagent.exe
D:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
D:\Program Files\ClamWin\bin\ClamTray.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\WINDOWS\System32\wkfix.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Roxio\GoBack\GBTray.exe
D:\WINDOWS\System32\devldr32.exe
D:\Documents and Settings\Graham\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [NAV Agent] D:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ClamWin] "D:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Internet2 Optimizer] wkfix.exe
O4 - HKLM\..\RunServices: [PPPOEOE] winlite.exe
O4 - HKLM\..\RunServices: [audio] run.exe
O4 - HKLM\..\RunServices: [Internet2 Optimizer] wkfix.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Internet2 Optimizer] wkfix.exe
O4 - Global Startup: GoBack.lnk = D:\Program Files\Roxio\GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1117992344015
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: GBPoll - Roxio, Inc. - D:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 07 June 2005 - 03:44 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

O4 - HKLM\..\Run: [Internet2 Optimizer] wkfix.exe
O4 - HKLM\..\RunServices: [PPPOEOE] winlite.exe
O4 - HKLM\..\RunServices: [audio] run.exe
O4 - HKLM\..\RunServices: [Internet2 Optimizer] wkfix.exe
O4 - HKCU\..\Run: [Internet2 Optimizer] wkfix.exe

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

c:\windows\system32\wkfix.exe
c:\windows\system32\winlite.exe
c:\windows\system32\run.exe

Reboot your computer to go back to normal mode and post a new log.




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