Posted 01 March 2009 - 08:04 PM
Ouch, 64 bit--your best bet may be to contact McAfee support. Since the kinks are still being worked out of 64 bit systems it could help prevent similar problems for others in the future.
This may not make any difference but let me know what sequence of events you did and in what order. What I'm keying on is that it sounds like, from your description, that you didn't try running the MCPR tool until after you had tried to install Norton, is that correct? If the Norton install aborted, then it shouldn't have left anything behind, but I would run Norton' removal tool anyway--and you might even try contacting them and ask if there is anything to remove in your situation, given that your system is 64 bit (also did you check to make sure the Norton program is 64 bit compatible?). Then you might try running the MCPR tool again.
I now will always run a removal tool after uninstalling an antivirus, whether they say only run it if you have problems or not. Don't know if that's wise with a 64-bit system or not tho.
The thing about people
is they change
when they walk away.--Mipso