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Windows update goes to Google / Kaspersky will not update


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35 replies to this topic

#1 theoldjam

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Posted 28 February 2009 - 04:12 PM

I have been having issues by not being able to update my Kaspersky AV 2009 and then noticed that when I run Windows update, it goes to a Google like web page. I can't run any other AV or Anti Spyware or get any updates for them (says page cannot be displayed).


DDS (Ver_09-02-01.01) - NTFSx86
Run by Chris at 12:36:46.40 on Sat 02/28/2009
Internet Explorer: 8.0.6001.18241 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.402 [GMT -8:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Rocket Division Software\StarWind Lite\StarWindServiceLite.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Chris\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\chris\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [LXCJCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCJtime.dll,_RunDLLEntry@16
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://linksyssupport.webex.com/client/T26L/support/ieatgpc.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\chris\applic~1\mozilla\firefox\profiles\5p1nfjft.default\
FF - prefs.js: browser.startup.homepage - hxxp://msn.com
FF - component: c:\documents and settings\chris\application data\mozilla\firefox\profiles\5p1nfjft.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - plugin: c:\documents and settings\chris\application data\mozilla\firefox\profiles\5p1nfjft.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\chris\application data\mozilla\firefox\profiles\5p1nfjft.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\documents and settings\chris\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 32784]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-27 64160]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-1-11 227344]
R2 StarWindServiceLite;StarWind Service Lite;c:\program files\rocket division software\starwind lite\StarWindServicelite.exe [2008-9-15 312320]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
S2 AVP;Kaspersky Anti-Virus;c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe [2008-11-11 206088]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 921936]
S3 Ndisprot;ArcNet NDIS Protocol Driver;c:\windows\system32\drivers\ndisprot.sys [2008-11-12 27904]

=============== Created Last 30 ================

2009-02-28 12:36 <DIR> --d----- c:\temp\RarSFX1
2009-02-28 12:31 <DIR> --d----- c:\temp\RarSFX0
2009-02-28 12:13 <DIR> --d----- c:\temp\WPDNSE
2009-02-28 10:04 15,688 a------- c:\windows\system32\lsdelete.exe
2009-02-27 22:49 <DIR> a-dshr-- C:\cmdcons
2009-02-27 22:47 161,792 a------- c:\windows\SWREG.exe
2009-02-27 22:47 98,816 a------- c:\windows\sed.exe
2009-02-27 19:54 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-27 19:53 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-27 19:53 <DIR> --d----- c:\program files\Lavasoft
2009-02-27 19:30 <DIR> --d----- c:\temp\{6580C5A3-2336-4EC5-85F1-3448C5F6208A}
2009-02-27 19:28 <DIR> --d----- c:\temp\test
2009-02-26 17:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-02-25 17:30 <DIR> --d----- c:\temp\GetSystemInfo
2009-02-07 10:56 <DIR> --d----- c:\temp\chrome_23986
2009-02-01 12:25 <DIR> --d----- c:\temp\chrome_19651

==================== Find3M ====================

2009-02-28 12:10 4,433,440 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-02-28 12:10 483,360 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-02-28 12:10 37,812 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-02-28 12:10 2,732 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-01-12 01:20 96,976 a------- c:\windows\system32\drivers\klin.dat
2009-01-11 21:27 87,855 a------- c:\windows\system32\drivers\klick.dat
2008-12-22 21:16 107,888 a------- c:\windows\system32\CmdLineExt.dll
2008-12-14 05:59 5,699,584 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-12 16:34 410,984 a------- c:\windows\system32\deploytk.dll
2008-09-15 19:11 47,360 a------- c:\docume~1\chris\applic~1\pcouffin.sys
2008-03-05 21:13 899,414 ac------ c:\program files\SetupDVDDecrypter_3.5.4.0.exe
2006-06-24 02:08 22 ac-sh--- c:\windows\sminst\HPCD.sys
2008-09-04 00:15 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 12:36:57.60 ===============

Attached Files



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#2 theoldjam

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Posted 10 March 2009 - 11:41 AM

Any updates on this? It's been a couple of weeks...

#3 KoanYorel

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Posted 14 March 2009 - 02:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 theoldjam

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Posted 14 March 2009 - 05:35 PM

Thanks for the help. Here is the requested information.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Chris at 15:32:22.51 on Sat 03/14/2009
Internet Explorer: 8.0.6001.18241 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.408 [GMT -7:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Rocket Division Software\StarWind Lite\StarWindServiceLite.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Chris\My Documents\Downloads\dds (1).com

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\chris\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [LXCJCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCJtime.dll,_RunDLLEntry@16
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://linksyssupport.webex.com/client/T26L/support/ieatgpc.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\chris\applic~1\mozilla\firefox\profiles\5p1nfjft.default\
FF - prefs.js: browser.startup.homepage - hxxp://msn.com
FF - component: c:\documents and settings\chris\application data\mozilla\firefox\profiles\5p1nfjft.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - plugin: c:\documents and settings\chris\application data\mozilla\firefox\profiles\5p1nfjft.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\chris\application data\mozilla\firefox\profiles\5p1nfjft.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\documents and settings\chris\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-27 64160]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-1-11 226832]
R2 StarWindServiceLite;StarWind Service Lite;c:\program files\rocket division software\starwind lite\StarWindServicelite.exe [2008-9-15 312320]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
S2 AVP;Kaspersky Anti-Virus;c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe [2008-11-11 206088]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 921936]
S3 Ndisprot;ArcNet NDIS Protocol Driver;c:\windows\system32\drivers\ndisprot.sys [2008-11-12 27904]

=============== Created Last 30 ================

2009-03-14 15:32 <DIR> --d----- c:\temp\RarSFX4
2009-03-14 15:26 <DIR> --d----- c:\temp\RarSFX3
2009-03-14 15:26 <DIR> --d----- c:\temp\RarSFX2
2009-03-13 19:49 <DIR> --d----- c:\temp\WPDNSE
2009-03-11 20:13 <DIR> --d----- c:\temp\trjsetup676
2009-03-11 19:30 <DIR> --d-h--- c:\temp\Temporary Directory 1 for for_kav_8.0.0.[454-506]_(v.3.1.0.6).zip
2009-02-28 13:36 <DIR> --d----- c:\temp\RarSFX1
2009-02-28 13:31 <DIR> --d----- c:\temp\RarSFX0
2009-02-28 11:04 15,688 a------- c:\windows\system32\lsdelete.exe
2009-02-27 23:49 <DIR> a-dshr-- C:\cmdcons
2009-02-27 23:47 161,792 a------- c:\windows\SWREG.exe
2009-02-27 23:47 98,816 a------- c:\windows\sed.exe
2009-02-27 20:54 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-27 20:53 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-27 20:53 <DIR> --d----- c:\program files\Lavasoft
2009-02-27 20:30 <DIR> --d----- c:\temp\{6580C5A3-2336-4EC5-85F1-3448C5F6208A}
2009-02-27 20:28 <DIR> --d----- c:\temp\test
2009-02-26 18:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-02-25 18:30 <DIR> --d----- c:\temp\GetSystemInfo

==================== Find3M ====================

2009-03-14 15:26 524,320 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-03-14 15:26 2,872 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-03-13 17:25 4,490,784 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-03-13 17:25 38,260 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-03-12 22:13 33,808 a------- c:\windows\system32\drivers\klbg.sys
2009-03-12 22:13 101,287 a------- c:\windows\system32\drivers\klin.dat
2009-03-12 22:13 89,601 a------- c:\windows\system32\drivers\klick.dat
2009-03-12 22:01 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-22 22:16 107,888 a------- c:\windows\system32\CmdLineExt.dll
2008-09-15 20:11 47,360 a------- c:\docume~1\chris\applic~1\pcouffin.sys
2008-03-05 22:13 899,414 ac------ c:\program files\SetupDVDDecrypter_3.5.4.0.exe
2006-06-24 03:08 22 ac-sh--- c:\windows\sminst\HPCD.sys
2008-09-04 01:15 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 15:32:36.04 ===============

Attached Files



#5 Blade81

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Posted 15 March 2009 - 03:39 PM

Hi

Uninstall these vulnerable Javas:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 2
Java™ SE Runtime Environment 6 Update 1


It seems that you've run ComboFix by your own which isn't suggested action to take. Could you post contents of ComboFix.txt file (should be in c:\ or in c:\combofix folder) back here, please?

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#6 theoldjam

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Posted 15 March 2009 - 04:43 PM

I have removed the Java programs listed. I can't find the combofix.txt file, maybe I deleted it....

Thanks for the help, what are the next steps?

#7 Blade81

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Posted 16 March 2009 - 10:54 AM

Hi

In that case we have to run fresh copy of ComboFix. Delete old combofix.exe file from desktop if exists.

Disable Ad-Watch


Then please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#8 theoldjam

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Posted 16 March 2009 - 10:52 PM

Here is the combofix file.

Attached Files



#9 Blade81

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Posted 17 March 2009 - 11:06 AM

Hi

Please post requested dds log too :thumbup2:

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#10 theoldjam

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Posted 17 March 2009 - 07:29 PM

Here's the DDS log...

Thanks! :thumbup2:

Attached Files

  • Attached File  DDS.txt   11.68KB   17 downloads


#11 Blade81

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Posted 18 March 2009 - 10:16 AM

Hi again


Uninstall old Adobe Reader versions and get the latest one here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader!


Open notepad and copy/paste the text in the quotebox below into it:

Folder::
f:\resycled

DDS::
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - 

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=-

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=-

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38647c22-4be4-11dd-ac85-0014a57c4a87}]

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4ba36890-b12f-11dd-aca1-0014a57c4a87}]


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds log and above mentioned ComboFix resultant log.

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#12 Blade81

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Posted 25 March 2009 - 11:36 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#13 Blade81

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Posted 27 March 2009 - 03:23 PM

Topic re-opened upon user's request.

Microsoft Windows Insider MVP 2016-2017

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#14 theoldjam

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Posted 28 March 2009 - 12:51 AM

Here is the Kaspersky log- I was not able to run it, here is the text.

Program is starting. Please wait...
Update source selected: http://www.kaspersky.com
Downloading file: packages/kos-extras.jar
Program has started.

Program database is being updated. Please wait...
Update source selected: ftp://downloads5.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Update source selected: ftp://downloads1.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Update source selected: http://downloads4.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Failed to connect to update source: downloads4.kaspersky-labs.com
Update source selected: ftp://downloads4.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Update source selected: http://downloads3.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Failed to connect to update source: downloads3.kaspersky-labs.com
Update source selected: ftp://downloads3.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Update source selected: http://downloads1.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Failed to connect to update source: downloads1.kaspersky-labs.com
Update source selected: http://downloads2.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Failed to connect to update source: downloads2.kaspersky-labs.com
Update source selected: http://downloads5.kaspersky-labs.com/
Downloading file: index/master.xml.klz
Failed to connect to update source: downloads5.kaspersky-labs.com
Update source selected: ftp://downloads2.kaspersky-labs.com/
Downloading file: index/master.xml.klz

Update has failed. Program has failed to start. Close the Kaspersky Online Scanner 7.0 window and open it again to install the program. You must be online to update the Kaspersky Online Scanner 7 database. With the latest database updates, you can find new viruses and other threats. Please go online to use Kaspersky Online Scanner 7. [ERROR: Updater logic error related to download process]

The other logs are attached.

Attached Files

  • Attached File  DDS.txt   11.76KB   2 downloads
  • Attached File  log.txt   15.71KB   22 downloads
  • Attached File  Attach.txt   10.33KB   19 downloads


#15 Blade81

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Posted 28 March 2009 - 06:49 AM

Hi

Do you still have those issues you mentioned in topic starter?



Open notepad and copy/paste the text in the quotebox below into it:

Driver::
Ndisprot

File::
c:\windows\system32\drivers\ndisprot.sys


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log & fresh dds log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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